Flexed Reviews

Name: Flexed
Rating: 4.81

4.8 Rating 990 Reviews

97 %

of reviewers recommend Flexed

4.8

Based on 990 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

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Flexed 5 star review on 8th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good communication despite the problem of furloughed staff. Everyone was very helpful”

Helpful Report

Posted 4 years ago

Hello Philip, Thanks for your honest feedback, we're pleased that you've found your recent experience with us hugely positive. We hope you enjoy driving your new car. Kind Regards, Mark

Posted 4 years ago

“Excellent service - friendly staff, easy process, the online portal is simple and easy to use. This is how it should be!”

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Posted 4 years ago

Hello Paul, Glad to hear you like our new portal! We're very proud of it too. We hope you enjoy driving your new car. :) Kind Regards, Mark

Posted 4 years ago

“As a key worker who had not driven a car for 20 years, I suddenly had need of a car due to a change in circumstances brought about by Covid-19 and the need to travel to those aspects of my work which could not be done online. I thought Flexed seemed very professional from their website and their reviews and thus I took the plunge with regards to a car lease. They could not have been more helpful. Holly, who I mainly dealt with, was especially responsive and provided good customer service. I would definitely recommend this company.”

Helpful Report

Posted 4 years ago

Hello! Thank you for taking the time to review your recent experience with us, we're are so happy to learn that it has been positive throughout. We do hope you enjoy driving your new car and if there's anything at all, that you need from us, please do give us a call and we'll be more than happy to help. Kind Regards, Mark

Posted 4 years ago

“Great service by helpful knowledgeable staff. Perfect car delivered exactly as promised.”

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Posted 4 years ago

Hello Stephen, Thanks for taking the time to review our services, we're happy to learn that it has been hugely positive! We hope you enjoy the new car. :) Kind Regards, Mark

Posted 4 years ago

“Simply amazing. 5/5 great car, awesome service, hassle free!”

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Posted 4 years ago

Hi Michael, Thank you for leaving such a great review! We hope you enjoy your new car. :) Kind Regards, Mark

Posted 4 years ago

“A very fast and efficient process.”

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Posted 4 years ago

Hello Ahmed, Thank you for the great review, glad to hear you've had a positive experience with us. Hope you enjoy the car! Kind Regards, Mark

Posted 4 years ago

“Problem free speedy process throughout”

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Posted 4 years ago

Hello Roger, Thanks for your review! Hope you enjoy your car! :) Kind Regards, Mark

Posted 4 years ago

“Flexed is so efficient and will get you a car quicker than any other company with no fuss. Tin who has helped me though this process has been so professional and efficient - he really has provided a 10/10 service. Thank you Tom for all your help!”

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Posted 4 years ago

Hello Esther, Thank you for your review! We are so pleased to hear that you had a great experience with us. I will pass on your kind words to Tom. Many Thanks, Daisy from the Flexed Team

Posted 4 years ago

“Tom helped me out so quickly and efficiently with getting car. Within three days I could pick up my new car! Thank you Tom for being so professional - you found only solutions never problems.”

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Posted 4 years ago

Hello Esther, Thank you for your great review and your kind comments, they've been passed onto Tom. I'm happy to hear that you've had such a positive experience with us! Hope you enjoy your new car :) Kind Regards, Mark

Posted 4 years ago

“Straightforward, open, fast and easy to book our car. The car we are leasing is brand new and perfect!”

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Posted 4 years ago

Hello Sophie, Thank you for taking the time to review our services, we're glad to hear you're happy with your car! Hope you enjoy driving it and we cannot wait to hear from you soon! Kind Regards, Mark

Posted 4 years ago

“A fantastic team of friendly, professional, experienced staff who answered every query and concern, and were able to help even with my unusual circumstances. Highly recommended.”

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Posted 4 years ago

Hello Howard, Thank you so much for your review!! Glad to hear about your positive experience with us, we hope you enjoy your car. Kind Regards, Mark

Posted 4 years ago

“Very responsive, personal service from Holly and Nicola. A real asset to your company - thanks!”

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Posted 4 years ago

Hello Luke, Thank you for the great review and thank you so much for your kind comments, they've been passed onto both Holly and Nicola. Hope you enjoy your car! Kind Regards, Mark

Posted 4 years ago

“Awesome car, awesome service”

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Posted 4 years ago

Awesome review - thank you! :) Kind Regards, Mark from Flexed

Posted 4 years ago

“Everything by the guys was great from enquiry to delivery.”

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Posted 4 years ago

Hello Farid, Thanks for taking the time to review our services, we're glad to learn that it's been hugely positive! We hope you enjoy the car. Kind Regards, Mark from Flexed

Posted 4 years ago

“Thank you for your help and flexibility to ensuring I was able to secure the car I requested. Your team were truly amazing and attentive and for this I thank you so much. I will definitely use your services again and will recommend you to my friends and colleagues. Thanks once again Heidi”

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Posted 4 years ago

Hello Heidi, No problem - it's our pleasure! Glad we could find you the car you wanted - we hope you enjoy driving it! :) Kind Regards, Mark from Flexed

Posted 4 years ago

“Happy with service from start to finish - thanks to Jordan and Nicola”

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Posted 4 years ago

Hello Patience, Thank you for your kind words - they've been passed onto both Jordan and Nicola! Hope your enjoy your car! :) Kind Regards, Mark from Flexed

Posted 4 years ago

“great fleet, amazing service, good pricing. Thank you very much for your help”

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Posted 4 years ago

Hello Michael, Thanks for the great review, glad to hear that your experience with us has been positive throughout! Hope you enjoy the car. :) Kind Regards, Mark from Flexed

Posted 4 years ago

“Personally I think this is one of the best companies I have used for anything, not just car leasing. Every step of the process is simple and well run, from ordering a new car, to collection/delivery, changing to a different car and returning a car. Excellent and responsive customer service throughout. Will continue to use and recommend to others.”

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Posted 4 years ago

Hello Michael, Wow, what a review! Thank you so much your positive comments and I'm really glad we could help find you the right car; we hope you enjoy driving it. :) By the way, if you do recommend somebody to us and they take a car, you're entitled to a £50 credit on your account per vehicle! Kind Regards, Mark from Flexed

Posted 4 years ago

“Decent priced car for short term requirements”

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Posted 4 years ago

Hello Brian, Thanks for your kind review, glad we could get you sorted with a new car! Kind Regards, Mark from Flexed

Posted 4 years ago

“As their name implies, they are flexible. One fit for all customers does not cut it, and Flex takes this into account. Both Jordan and Nicole were very prompt, helpful and professional. Thank very much.”

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Posted 4 years ago

Hello Farid, Thanks for your review, we're pleased to learn that your experience with Jordan and Nicola has been pleasant overall! However, I'd like to know more about your rating for our vehicle handover process, can you drop me an email directly to mark.williams@autohorn.co.uk? Kind Regards, Mark

Posted 4 years ago

Flexed is rated 4.8 based on 990 reviews