Flexed Reviews

Name: Flexed
Rating: 4.81

4.8 Rating 991 Reviews

97 %

of reviewers recommend Flexed

4.8

Based on 991 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

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Flexed 5 star review on 8th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As their name implies, they are flexible. One fit for all customers does not cut it, and Flex takes this into account. Both Jordan and Nicole were very prompt, helpful and professional. Thank very much.”

Helpful Report

Posted 4 years ago

Hello Farid, Thanks for your review, we're pleased to learn that your experience with Jordan and Nicola has been pleasant overall! However, I'd like to know more about your rating for our vehicle handover process, can you drop me an email directly to mark.williams@autohorn.co.uk? Kind Regards, Mark

Posted 4 years ago

“Excellent customer service, Thank you to Jordan, Nicola & Michelle for everything, nothing was too much trouble they were all very friendly & professional, and thanks to the driver who delivered my car which I love, I would definitely recommend this company to everyone”

Helpful Report

Posted 4 years ago

Hello Ann, Thank you for such a kind review! Your comments have been passed to Jordan, Nicola & Michelle and you have been an absolute delight to deal with. We hope you enjoy your new car. Take care, The Flexed Team

Posted 4 years ago

“Excellent fast service made everything very easy.”

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Posted 4 years ago

Hello, Thanks for your review glad we got everything sorted so quickly! Hope you enjoy your car. Thanks Mark

Posted 4 years ago

“The website was very clear and easy to read and when you call up to discuss your requirements everything was very professional, honest and efficient. I called up Monday morning and my car was ready to be delivered that Wednesday. Both Jordan and Nicola were extremely helpful and provided excellent customer service and never made me feel pressured at any time. Thank you, I will recommend Flexed to my friends for sure”

Helpful Report

Posted 4 years ago

Hi Andy, Thank you for taking the time to leave a review, we're happy to learn that your experience with the team has been pleasant and we hope you enjoy your new car! If you do recommend somebody to us, and they take a vehicle, you'll be entitled to a £50 credit per order! Kind Regards, The Flexed Team

Posted 4 years ago

“Flexed have been an excellent service from the first phone call even when I didn’t think I was able to secure a car they made it happen. Also Jordan Edwards was extremely helpful throughout the process.”

Helpful Report

Posted 4 years ago

Hello! Thanks for taking the time to review our services, we're glad we could help you. Your comments have been passed onto Jordan and we hope you enjoy driving your new car! Kind Regards, Mark from Flexed

Posted 4 years ago

“A very slick and professional process from start to finish. Communication has been excellent.”

Helpful Report

Posted 4 years ago

Hi Richard, Thanks for your review! We're pleased to learn you've had a positive experience and we hope you enjoy your new car. :) Kind Regards, The Flexed Team

Posted 4 years ago

“I enquires about a van two weeks ago and a lovely girl called Holly called me back. Talked me through the process step by step. We agreed on a price that was more than reasonable, 60% cheaper than what I was paying through my own work. I had the van within a week. It came up from York. Was absolutely immaculate and still had half a tank of fuel. Would highly recommend this company.”

Helpful Report

Posted 4 years ago

Hello Greg, Wow - thank you for your extremely kind review! Your comments have been passed onto my colleague Holly :) Your van looks great and we hope you enjoy driving it; glad to have you on board. Kind Regards, Mark from The Flexed Team

Posted 4 years ago

“Really helpful and flexible team . Nicola and Jordane were really super friendly, efficient and transparent”

Helpful Report

Posted 4 years ago

Hello Ella, Thanks for the review, we appreciate the feedback! Your kind comments have also been passed onto both Nicola and Jordan. Kind Regards, The Flexed Team

Posted 4 years ago

“Excellent”

Helpful Report

Posted 4 years ago

Hi John, Thanks for your review - hope you enjoy your new car! Best, The Flexed Team

Posted 4 years ago

“Great customer service:)”

Helpful Report

Posted 4 years ago

Hello Tomasz, Thanks for your review! We hope you enjoy the new car. Kind Regards, The Flexed Team

Posted 4 years ago

“Got the car I needed and the process was straightforward and quick. Staff were friendly and helpful.”

Helpful Report

Posted 4 years ago

Hello! Thanks for leaving us a review, we're glad to learn you've enjoyed your experience with us; we hope you enjoy your new car! Thanks Mark

Posted 4 years ago

“When your car has broken down and will cost more that it’s worth to repair and you need to lease a car for a few months to get to work during Covid-19 crisis, Autohorn were efficient, friendly, and made the process as easy as possible. They called back when they said they would and followed up when I forgot to send a document so that it could all be processed in time to get the car as quickly as possible without delay. Special mention to Nicola Poole who provided first class customer service.”

Helpful Report

Posted 4 years ago

Hello Gisela, Wow, thank you for such a kind review! We're happy to learn that you've enjoyed your experience with us and your comments have been passed to Nicola. Enjoy your new car! Kind Regards, Mark from the Flexed team

Posted 4 years ago

“Overall excellent service, very understanding and both Holly and Nicola went above and beyond to sort my lease out.”

Helpful Report

Posted 4 years ago

Hello Andy, Thanks for taking the time to review our services! We're very happy to learn it's been hugely positive and your kinds comments have been passed onto both Holly and Nicola. We hope you enjoy your new car and if you need anything further, let us know! Kind Regards, Mark from Flexed

Posted 4 years ago

“I have had several cars from Flexed and as always are fantastic to do business with, a special mention to Nicola and Laura both of whom go above and beyond. well done Flexed.”

Helpful Report

Posted 4 years ago

Hello Tim, Thanks for your kind comments they've been passed to both Nicola and Laura. :) Glad to have you onboard and here's to many more years! Lots of Love, The Flexed Team

Posted 4 years ago

“The team are amazing- so so helpful in every way. I have nothing but praise for the team.”

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Posted 4 years ago

Hello! Thank you for the amazing review! We're glad to learn you've had a positive experience with us and we hope your enjoy your new car. Thanks, The Flexed Team

Posted 4 years ago

“Thanks for great service. Friendly and approachable. I am an NHS worker during the COVID-19 crisis and they were one of only a few companies able to get me a car in time to help me get to work.”

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Posted 4 years ago

Hello Alastair, Thanks for your kind review and it's the least we can do for you! :) We hope you enjoy your new car. Lots of Love The Flexed Team

Posted 4 years ago

“These guys are extremely professional and a pleasure to deal with. I have leased many cars over the years for work purposes and Flexed have been the most straightforward and practical as well as value for money. They even lent me a cable for the vehicle to connect the sat-nav on collection. Jordan is a great member of the team and is sorting out a new car for me for April.. despite the Covid-19 situation they have guaranteed, that I wont be left without a vehicle. Would not hesitate to recommend this company. Plus they wash and valet all their cars on site too!”

Helpful Report

Posted 4 years ago

Hello Serena, Wow! Thank you for your review! We've also passed your kind comments onto Jordan. We're glad to have you onboard and we hope you enjoy your new car. Stay safe and lots of love from the Flexed Team!

Posted 4 years ago

“Everyone I was in contact with was incredibly helpful, nice, chatty and human. Even my silliest questions were answered without sarcasm. The process took no time at all and I will have a car on the day I requested. It couldn't have been a more pleasant experience and I will definitely recommend them to friends and family.”

Helpful Report

Posted 4 years ago

Hello! Thank you for taking the time to review your recent experience with us and we were more than happy to help organise your new car! Also, if you do recommend anybody to us and they take a vehicle you will be entitled to a £50 credit on your account - your account manager will email you with further details. :) Lots of Love The Flexed Team

Posted 4 years ago

“I highly recommend Autohorn Fleet Services for anyone looking at short to medium term rental/lease options. They are a fantastic company to deal with, I have had a couple cars off them over the last couple years and the service I have received has been excellent. They have a great selection of cars and go above and beyond to help, even when I was let down by Mercedes when one of my cars developed a warranty problem, Autohorn stepped in and kept me mobile. My thanks to all the team at Autohorn.”

Helpful Report

Posted 4 years ago

Hello Mark, Thank you for your kind review and I'm extremely happy to learn you've enjoyed your service for the past couple of years! Should you need anything at all from us in the future, please do not hesitate to contact us and we will be more than happy to help. Kind Regards, Mark from Flexed

Posted 4 years ago

“Still a current customer and I need to say that the service has always been efficient and the team are always available where needed. I do need to raise though; when I returned my last vehicle, I left my sunglasses in the over head compartment. 4 hours after the vehicle was collected I realised and called in to ask if they could put aside and I would arrange collection. Simon did mention that if they had been found they would be in touch. Heard nothing. Considering such a good service on the whole, someone within your team clearly isn’t working for you, but for themselves. I’d appreciate your reply. Thank you.”

Helpful Report

Posted 4 years ago

Hello Ross, Thanks for taking the time to leave a review, I’m happy to learn you’re still satisfied with your vehicle and our service but I am sorry you have not heard anything further from us regarding your sunglasses. I’ve passed your comments onto our fleet team to see if we have located your sunglasses. Please note we are currently working on skeleton staff but will endeavour to come back to you as soon as we can. Should you need anything urgent in the meantime, my direct dial is 01904 557 536. Kind Regards, Mark from The Flexed Team

Posted 4 years ago

Flexed is rated 4.8 based on 991 reviews