Flexed Reviews

Name: Flexed
Rating: 4.80

4.8 Rating 984 Reviews

97 %

of reviewers recommend Flexed

4.8

Based on 984 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

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Flexed 5 star review on 8th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've used Flexed over the past couple of years. They've always provided a professional, friendly and flexible service to a business, like my own, which often requires additional vehicles at short notice. I would highly recommend their service.”

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Posted 3 years ago

Hello David, Thank you so much for leaving such a positive review. Likewise, you have been tremendous to work with and we're extremely happy to have you on board. We hope you enjoy the new cars and if there's anything else we can help with, please do let us know. Kind Regards, Mark

Posted 3 years ago

“Very helpful staff, even in this pandemic. Efficient in the service provided.”

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Posted 3 years ago

Hello James, Thank you so much for taking the time to write a review - we're VERY happy to hear you've enjoyed your recent experience with us. Hope you enjoy the new car and if there's anything else we may help you with, please don't hesitate to call. Kind Regards, Mark

Posted 3 years ago

“Excellent service. Ultra efficient.”

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Posted 3 years ago

Hello Graeme, Thanks for the great feedback, glad to have you on board! Kind Regards, Mark

Posted 3 years ago

“Outstanding service and customer care as always, after leasing my vehicles with Flexed for the last 4 years, I personally wouldn't go anywhere else now. 1st class service every time.”

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Posted 3 years ago

Hello Steven, Thank you so much for your review - your positive feedback has made our week and we're glad to have you on board with us. :) Hope you enjoy the new car and if there's anything else you might need, please don't hesitate to ask. Kind Regards, Mark

Posted 3 years ago

“Outrageously expensive More than three times the cost of cover we chose Jokers”

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Posted 3 years ago

Hello, Thanks for your feedback regarding your insurance quote. There are several factors that influence the price of insurance and these include; driving history, address details and vehicle insurance group and value. Some insurers may deem certain aspects to be more at 'risk' which may impact the price of the policy and can (on occasion) be more than what you were expecting. However, we aim to be as flexible as possible, so if you do find an alternative cover that is better suited to you, you are permitted to use an external policy on our vehicles. I can see that you have opted to do so with your recent vehicle, and I do hope you enjoy your new car! If there's anything we can help with, please do let us know. Kind Regards, Mark

Posted 3 years ago

“Great service from start to finish. Really helpful staff. Highly recommend, will definitely use again.”

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Posted 3 years ago

Hello James, Thanks for your review, glad to hear you've enjoyed your recent experience with us. :) If you do refer a friend, you will be entitled to credit on your account. I'll make sure your account manager drops you an email with the details. Kind Regards, Mark

Posted 3 years ago

“Jordan Edwards and his collegees have been amazing help sorting out a vehicle for me all while considering my circumstances traveling around and doing courses. I am a seafarer and this company is perfect for having a vehicle during your time at home. I am hoping to continue and be a repeat customer.”

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Posted 3 years ago

Hello Mike, Thanks for the kind feedback - your comments have been passed onto Jordan. We're happy to have you onboard and looking forward to the future! Kind Regards Mark

Posted 3 years ago

“Brilliant service no hassles or issues, everything was as it should be. Holly was amazing and always willing to help in a diligent and polite manner.”

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Posted 3 years ago

Hello Adrian, Thank you so much for your feedback! We're extremely happy to hear you've enjoyed your recent experience with us. Kindest Regards, Mark

Posted 3 years ago

“I’ve had nothing but problems with flexed they’re sneaky put extra charges and make you unaware that they apply then try to limit it you to what car you can have when I’m paying for it upfront so don’t see why I should have a limit and will just call you on a random day and say they need the car back ASAP coursing stress and inconvenience I know 4 other people that have had these problems with them”

Helpful Report

Posted 3 years ago

Hello, Thanks for your feedback. Our lease charges are made apparent from the initial enquiry until the end of your contract. Because of the way our fleet operates, our vehicles are swapped over every 6 months onto the new plate, usually, this is between March and September. Having had a look through your contract, I can see that we have tried to organise a like for like replacement and your vehicle return date had been made apparent since your initial delivery. Your account manager has followed the procedure correctly, but unfortunately on this occasion, it looks like we have not been able to reach an amicable conclusion. Should you need to take this further, please do not hesitate to email me directly at hello@autohorn.co.uk Kind Regards, Mark

Posted 3 years ago

“Fantastic service. Professional, to the point and efficient.”

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Posted 3 years ago

Hello Rakesh, Thank you for your review. We are glad you enjoyed your experience with us! Kind Regards, Daisy from Flexed :)

Posted 3 years ago

“Always been happy with the service of this company. The cars are good and they always have amazing spec, the staff are great. I recently had a problem with one of my vehicles and they changed it right away.”

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Posted 3 years ago

Hello Ayana, Thank you for taking the time to leave us a review. We are delighted to hear that you enjoyed your experience! Best Wishes, Daisy from Flexed :)

Posted 3 years ago

“Everything appeared to work out, car delivered on time and nice to staff.”

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Posted 3 years ago

Hello Peter, Thank you for your review. We are pleased that you had a great experience with us! Kind Regards, Daisy from Flexed :)

Posted 3 years ago

“Very easy and straight forward to deal with it’s been a pleasure”

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Posted 3 years ago

Hello Luke, Thank you for your review! We are so pleased that you enjoyed your experience with us. Best Wishes, Daisy from Flexed :)

Posted 3 years ago

“Such an easy process..Jessica and Laura were both flawless with there customer service skills and nothing was too much trouble for them . Would highly recommend Flexed to anyone. Thanks guys Alex Campana”

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Posted 3 years ago

Hello Alex, Thank you for your review! We are so happy to hear that you enjoyed your experience with us. I will pass on your kind words to Laura & Jess! Kind Regards, Daisy from Flexed :)

Posted 3 years ago

“I found Jordan and Jessica who dealt with my request not only very professional but also completely friendly and easy to deal with from start to finish , got us a great deal on a car which we had not considered . cant wait ti start driving it .”

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Posted 3 years ago

Hello Leon, Thanks for your kind comments, they've been passed onto both Jordan and Jessica and thank you very much for choosing us. :) We hope you enjoy driving your new car and if there's anything else we can help with, please do let us know. Kind Regards, Mark

Posted 3 years ago

“Recommend to everyone. Especially Jessica More , she is brillant & had been so helpful. Work fast & top client service .”

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Posted 3 years ago

Hello Pierre, Thank you for your kind review, we're pleased to hear you've enjoyed your recent experience with us! We hope you enjoy the new car. Kind Regards, Mark

Posted 3 years ago

“Very efficient and nice to deal with :)”

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Posted 3 years ago

Hello Lee, Thank you for your review. We are pleased to hear you enjoyed your experience with us! Kind Regards, Daisy from Flexed :)

Posted 3 years ago

“Recommend to everyone. Especially Jessica More , she is brillant & had been so helpful. Work fast & top client service .”

Helpful Report

Posted 3 years ago

Hello Pierre, Thank you for your review. We are so happy to hear that you enjoyed your experience with us. I will pass on your kind words to Jessica! Kind Regards, Daisy from Flexed :)

Posted 3 years ago

“They whole experience was managed beyond expectations by Flexed staff.”

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Posted 3 years ago

Hello Roger, Thank you for your review. We are delighted to hear that you enjoyed your experience with us! Kind Regards, Daisy from Flexed :)

Posted 3 years ago

“Friendly, professional and provided exactly the van we wanted at a good price.”

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Posted 3 years ago

Hello, Thank you for your review. We are so pleased to hear that you enjoyed your experience with us! Kind Regards, Daisy from Flexed :)

Posted 3 years ago

Flexed is rated 4.8 based on 984 reviews