Flexed Reviews

Name: Flexed
Rating: 4.81

4.8 Rating 990 Reviews

97 %

of reviewers recommend Flexed

4.8

Based on 990 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

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Flexed 5 star review on 8th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company! Mark and Nicola were friendly and made sure everything went smoothly and really convenient to find a flexible lease with insurance included (and the car is perfect). Thank you Mark, Nicola and the rest of Flexed”

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Posted 3 years ago

Hello :) Glad to hear the car is perfect!! I'll pass your kind comments back to the team and if there's anything we can help with, please do let us know. Kind Regards, Mark

Posted 3 years ago

“Flexed are simply great, they make everything simple and support you quickly through the process. The team are all courteous, professional and quick to give answers, information and updates to keep you clear and confident at every step. An excellent business to work with, worth a 6th star in my books!”

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Posted 3 years ago

Hello Steve, Thank you so much for such a kind review, it really helps us keep going! We do hope you enjoy the new car and if there's anything else that we can assist with, please do let us know. Kind Regards, Mark

Posted 3 years ago

“These guys are great, service was swift and efficient and made it easy to slip into a flexible rolling contract which met my needs exactly. Highly recommend.”

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Posted 3 years ago

Hello Duncan, Thank you so much for the glowing review! Glad to hear you've enjoyed your recent experience with us and we do hope you enjoy the new car! Kind Regards, Mark

Posted 3 years ago

“I was very impressed with the efficiency of the service and every step of the journey was conducted by very helpful and informed staff. Would definitely recommend.”

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Posted 3 years ago

Hello Lauren, Thank you for leaving such a kind review - we're extremely happy to hear you've enjoyed our service and we hope you enjoy the new car! Kind Regards, Mark

Posted 3 years ago

“The service has been excellent from arranging the car and also picking the car up . The people in York were excellent when I arrived and very helpful”

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Posted 3 years ago

Hello Sue, Thank you so much for taking the time to review your recent experience with us. Glad you enjoyed our service - hope you enjoy driving the new car! :) Kind Regards, Mark

Posted 3 years ago

“Friendly people, easy to deal with. Good pricing.”

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Posted 3 years ago

Hello! Thank you so much for the kind review, we hope you enjoy your new car! Kind Regards, Mark

Posted 3 years ago

“I've used Flexed over the past couple of years. They've always provided a professional, friendly and flexible service to a business, like my own, which often requires additional vehicles at short notice. I would highly recommend their service.”

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Posted 3 years ago

Hello David, Thank you so much for leaving such a positive review. Likewise, you have been tremendous to work with and we're extremely happy to have you on board. We hope you enjoy the new cars and if there's anything else we can help with, please do let us know. Kind Regards, Mark

Posted 3 years ago

“Very helpful staff, even in this pandemic. Efficient in the service provided.”

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Posted 3 years ago

Hello James, Thank you so much for taking the time to write a review - we're VERY happy to hear you've enjoyed your recent experience with us. Hope you enjoy the new car and if there's anything else we may help you with, please don't hesitate to call. Kind Regards, Mark

Posted 3 years ago

“Excellent service. Ultra efficient.”

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Posted 3 years ago

Hello Graeme, Thanks for the great feedback, glad to have you on board! Kind Regards, Mark

Posted 3 years ago

“Outstanding service and customer care as always, after leasing my vehicles with Flexed for the last 4 years, I personally wouldn't go anywhere else now. 1st class service every time.”

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Posted 3 years ago

Hello Steven, Thank you so much for your review - your positive feedback has made our week and we're glad to have you on board with us. :) Hope you enjoy the new car and if there's anything else you might need, please don't hesitate to ask. Kind Regards, Mark

Posted 3 years ago

“Outrageously expensive More than three times the cost of cover we chose Jokers”

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Posted 3 years ago

Hello, Thanks for your feedback regarding your insurance quote. There are several factors that influence the price of insurance and these include; driving history, address details and vehicle insurance group and value. Some insurers may deem certain aspects to be more at 'risk' which may impact the price of the policy and can (on occasion) be more than what you were expecting. However, we aim to be as flexible as possible, so if you do find an alternative cover that is better suited to you, you are permitted to use an external policy on our vehicles. I can see that you have opted to do so with your recent vehicle, and I do hope you enjoy your new car! If there's anything we can help with, please do let us know. Kind Regards, Mark

Posted 3 years ago

“Great service from start to finish. Really helpful staff. Highly recommend, will definitely use again.”

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Posted 3 years ago

Hello James, Thanks for your review, glad to hear you've enjoyed your recent experience with us. :) If you do refer a friend, you will be entitled to credit on your account. I'll make sure your account manager drops you an email with the details. Kind Regards, Mark

Posted 3 years ago

“Jordan Edwards and his collegees have been amazing help sorting out a vehicle for me all while considering my circumstances traveling around and doing courses. I am a seafarer and this company is perfect for having a vehicle during your time at home. I am hoping to continue and be a repeat customer.”

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Posted 3 years ago

Hello Mike, Thanks for the kind feedback - your comments have been passed onto Jordan. We're happy to have you onboard and looking forward to the future! Kind Regards Mark

Posted 3 years ago

“Brilliant service no hassles or issues, everything was as it should be. Holly was amazing and always willing to help in a diligent and polite manner.”

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Posted 3 years ago

Hello Adrian, Thank you so much for your feedback! We're extremely happy to hear you've enjoyed your recent experience with us. Kindest Regards, Mark

Posted 3 years ago

“I’ve had nothing but problems with flexed they’re sneaky put extra charges and make you unaware that they apply then try to limit it you to what car you can have when I’m paying for it upfront so don’t see why I should have a limit and will just call you on a random day and say they need the car back ASAP coursing stress and inconvenience I know 4 other people that have had these problems with them”

Helpful Report

Posted 3 years ago

Hello, Thanks for your feedback. Our lease charges are made apparent from the initial enquiry until the end of your contract. Because of the way our fleet operates, our vehicles are swapped over every 6 months onto the new plate, usually, this is between March and September. Having had a look through your contract, I can see that we have tried to organise a like for like replacement and your vehicle return date had been made apparent since your initial delivery. Your account manager has followed the procedure correctly, but unfortunately on this occasion, it looks like we have not been able to reach an amicable conclusion. Should you need to take this further, please do not hesitate to email me directly at hello@autohorn.co.uk Kind Regards, Mark

Posted 3 years ago

“Fantastic service. Professional, to the point and efficient.”

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Posted 3 years ago

Hello Rakesh, Thank you for your review. We are glad you enjoyed your experience with us! Kind Regards, Daisy from Flexed :)

Posted 3 years ago

“Always been happy with the service of this company. The cars are good and they always have amazing spec, the staff are great. I recently had a problem with one of my vehicles and they changed it right away.”

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Posted 3 years ago

Hello Ayana, Thank you for taking the time to leave us a review. We are delighted to hear that you enjoyed your experience! Best Wishes, Daisy from Flexed :)

Posted 3 years ago

“Everything appeared to work out, car delivered on time and nice to staff.”

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Posted 3 years ago

Hello Peter, Thank you for your review. We are pleased that you had a great experience with us! Kind Regards, Daisy from Flexed :)

Posted 3 years ago

“Very easy and straight forward to deal with it’s been a pleasure”

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Posted 3 years ago

Hello Luke, Thank you for your review! We are so pleased that you enjoyed your experience with us. Best Wishes, Daisy from Flexed :)

Posted 3 years ago

“Such an easy process..Jessica and Laura were both flawless with there customer service skills and nothing was too much trouble for them . Would highly recommend Flexed to anyone. Thanks guys Alex Campana”

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Posted 3 years ago

Hello Alex, Thank you for your review! We are so happy to hear that you enjoyed your experience with us. I will pass on your kind words to Laura & Jess! Kind Regards, Daisy from Flexed :)

Posted 3 years ago

Flexed is rated 4.8 based on 990 reviews