Flexed Reviews

Name: Flexed
Rating: 4.80

4.8 Rating 984 Reviews

97 %

of reviewers recommend Flexed

4.8

Based on 984 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

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Flexed 5 star review on 8th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m over the moon with the vehicle and precision timing of the delivery what a great company thanks”

Helpful Report

Posted 3 years ago

Hello Troy, Very happy to hear that you're over the moon with your car!!! Glad you like it and if there's anything else we can help with - do let us know. Kind Regards, Mark

Posted 3 years ago

“Prompt and excellent service from team especially Jordan”

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Posted 3 years ago

Hello Nandy, Thanks for your kind review, your comments have been passed onto Jordan! Hope you enjoy the car. Kind Regards, Mark

Posted 3 years ago

“Very efficient service to get me a short term lease quickly. I called on Thursday and had the car on Monday, which was just what I needed. Laura and Jessica were both very helpful and responsive. I would happily recommend them.”

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Posted 3 years ago

Hello Paul, Thank you so much for your kind comments, they've been passed onto both Laura and Jessica! Hope you enjoy the car and if there's anything else we can help with - please do let us know. Kind Regards, Mark

Posted 3 years ago

“Jessica Moore was a model of efficiency and professionalism when it came to completing the paperwork.”

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Posted 3 years ago

Hello! Thank you for the full 5-star review, glad to hear that Jess has provided you with great service! Kind Regards, Mark

Posted 3 years ago

“I'm more than happy to say I found Flexed relatively easy to deal with and, especially, the customer support was quick and friendly. The only issue I found, in regard to short term leases, is the cost of delivery. For a three month lease of the sort I have taken with a total cost of about £1000, a cost of £400 for delivery and pick up is too much - nearly 50% of total rental costs. Without anywhere in the south to pick up a vehicle this meant, for me, a 15 hour round trip to collect the car.”

Helpful Report

Posted 3 years ago

Hello Christopher, Thanks for taking the time to review our services, we're glad to hear that you've found most of your recent experience to be positive! Whilst we're still growing our driving team, we often need the help of third party transport companies to deliver or collect our vehicles across the UK. These costs are dependant on distance and the further you are away from our offices (in York) the more the delivery/collection will cost. However, this is something we are actively aware of and looking to improve in the future, although who knows, you might see a Flexed office near you very soon! Hope this helps, but if there's something else that we may help you with, please do let us know. Kind Regards, Mark

Posted 3 years ago

“I researched hiring a car. Regular car rental is very expensive over multiple weeks and Flexed stood out as a solution. We needed something that would feel comfortable on a motorway and with automatic gears. I phoned and spoke to sales person. He was very helpful and offered an Octavia. We did all the paperwork online and they delivered the car to my door. The car is wonderful.”

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Posted 3 years ago

Hello Jason, Thank you for detailing your recent experience with us, your feedback is much appreciated and we are very glad to hear that our services matched what you were looking for and that you're happy with your choice of car! If there's anything else that we can help with, please do let us know and we will assist where we can. Kind Regards, Mark

Posted 3 years ago

“Prompt, friendly and efficient.”

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Posted 3 years ago

Hello! Thank you so much for reviewing your recent experience with us, glad to hear you've enjoyed our service. Kind Regards, Mark

Posted 3 years ago

“great service”

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Posted 3 years ago

Hello Sharon, Thanks for your 5-star review, glad to hear your recent experience with us has been hugely positive. If there's anything else that we can help with, please don't hesitate to let us know. Kind Regards, Mark

Posted 3 years ago

“Very easy to arrange, very helpful staff”

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Posted 3 years ago

Hello Robert, Thank you so much for the full 5-star review! Glad to hear you've enjoyed your recent experience with us and if there's anything else that we can help with, please do let us know. Kind Regards, Mark

Posted 3 years ago

“Really good communication throughout and everything exactly as described.”

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Posted 3 years ago

Hi Jon, Thanks for taking the time to leave a review, we're really pleased to have earned the full 5 stars! Please do let us know if you need anything else in the future. Kind Regards, Mark

Posted 3 years ago

“Excellent and prompt service”

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Posted 3 years ago

Hello Hussain, Thank you so much for your excellent and prompt review! :) Kind Regards, Mark

Posted 3 years ago

“Quick & Efficient. Car was due to be returned after 7 or so months of leasing through them within 2/3 hours I had another new vehicle arriving within a couple of days.. Painlessly easy.”

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Posted 3 years ago

Hello Ryan, Thanks for your kind review, glad we managed to get you sorted into a new car so quickly! Hope you enjoy it and if there's anything else we can help with, please do let us know. Kind Regards, Mark

Posted 3 years ago

“Jordane and Nicola at Flexed have been an absolute pleasure to deal with. They have been super responsive, agile and understanding. Everything is always processed quickly and efficiently at the start of the lease, but also throughout its course. A great team!”

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Posted 3 years ago

Hello! Thank you so much for taking the time to review your recent experience with us, very happy to hear that we've earned the full 5-stars! Take care and we hope you enjoy the new car. :) Kind Regards, Mark

Posted 3 years ago

“From start to finish, the process has been outstanding! I have used Flexed a couple of times now and the service is always top quality. Tom and Nicola in particular are a pleasure to work with. Thank you.”

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Posted 3 years ago

Hello! Thank you so much for such a kind review, we're very happy to learn you've had such a positive experience with us and your comments have been passed onto Tom and Nicola in particular. Hope you enjoy the new car! Kind Regards, Mark

Posted 3 years ago

“Been using this product for years now. Very satisfied with the service and product, this despite staff changes throughout. Would recommend, especially now that Insurance is available, making it a "one stop" experience.”

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Posted 3 years ago

Hello Ian, Thank you for your very kind 5-star review! We are pleased to learn that you've enjoyed our service for the past couple of years and we hope you enjoy the new car. :) Kind Regards, Mark

Posted 3 years ago

“Very easy company to deal with.”

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Posted 3 years ago

Hello John, Thank you for your kind review - we hope you enjoy the new car! :) Kind Regards, Mark

Posted 3 years ago

“A brilliant efficient experience of short term leasing. Will definitely use again. Everyone very helpful and the car had only 50 miles on the clock when it arrived. Cannot praise highly enough”

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Posted 3 years ago

Hello Carol, Thank you so much for leaving a 5-star review!! Glad you liked our service and we are extremely happy to have you on board! Enjoy the car and if there's anything you need from us, please don't hesitate to ask. :) Kind Regards, Mark

Posted 3 years ago

“Response was almost immediate save for the off hours, weekends and BH etc. Laura and Jessica have been brilliant, answering every question and guiding me, a first-timer in car leasing, through the process reasonably comfortably. Delivery was punctual and the car did not disappoint. A good experience thus far.”

Helpful Report

Posted 3 years ago

Hello Chin, Thank you for your review, glad to hear you've enjoyed your recent experience with us and your kind comments have been passed onto both Laura and Jessica. Kind Regards, Mark

Posted 3 years ago

“Very easy and quick to arrange another new van from Flexed, all the team are friendly and professional. Highly recommend !”

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Posted 3 years ago

“Extremely helpful and Flexible, no pun intended. Jessica Moore and Holly Weston were particularly congenial.”

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Posted 3 years ago

Hello! Thank you for your review, I've passed your kind comments onto both Jessica and Holly - glad we 'Flexed' and found you right the car, pun intended! :) Kind Regards, Mark

Posted 3 years ago

Flexed is rated 4.8 based on 984 reviews