Flexed Reviews

Name: Flexed
Rating: 4.81

4.8 Rating 991 Reviews

97 %

of reviewers recommend Flexed

4.8

Based on 991 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

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Flexed 5 star review on 8th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't fault the team and easy process of ordering a new/exchange vehicle.good to see that a company doesn't always have to over complicate things. Thanks to Nicola and the team.”

Helpful Report

Posted 5 years ago

Hello James, Thank you for your review! :) We are so happy to hear that you had a great experience with us, I will pass on your kind words to Nicola & the team that helped you. Enjoy your new car! Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Simple and easy process. Only headache was the insurance but the team help resolve this.”

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Posted 5 years ago

Hello Stuart, Thank you for your review. We are so glad to hear you had a great experience with us! :) Enjoy your new car! Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“This is now my third fleet car staff are more than helpful most of all they remember you personally especially details of your requirements. Always very accommodating even when things are changed, all account managers will help if your assigned contact is not available and up to speed with the information on your account.”

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Posted 5 years ago

Good Afternoon Karen, Thanks for taking the time to leave a quick review, we're pleased to see you again and thank you so much for your third vehicle order. We hope you enjoy your new car! Kind Regards, The Flexed Team

Posted 5 years ago

“It was a very easy process from the initial enquiry to picking up the car. They were able to provide me with the car I wanted and I found everyone very helpful.”

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Posted 5 years ago

Hello, Thank you so much for reviewing our services, your kind comments have been passed back to our team! We hope you enjoy your new vehicle :) Kind Regards, The Flexed Team

Posted 5 years ago

“Great service”

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Posted 5 years ago

Hello Harry, Thank you for your review, we appreciate your kind feedback! :) Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“Customer service was excellent dealt with me efficiantly and quickly 😊”

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(Flexed York) - Posted 5 years ago

Hello Amanda, Thank you for your review! :) We are so glad that you had a really positive experience with us. Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“I was able to get a short term lease with less tie-ins”

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Posted 5 years ago

Good Morning Chris, Thank you for review, we appreciate your honest feedback. Please can you contact us privately, as we would love to know how we can improve our service going forward. Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Everything was dealt with professionally, quickly and hassle free”

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Posted 5 years ago

Hello Jayne, Thanks for taking the time to leave a review. We're happy to hear you've had a pleasant experience with us. Should you need anything further, please don't hesitate to ask. We hope you enjoy your new vehicle! Thanks, Mark from The Flexed Team

Posted 5 years ago

“Simon, James and Michelle thanks very much for keeping me informed through the whole process, from the application through to delivery of the car I had no issues.”

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Posted 5 years ago

Hello Martin, Thanks for taking the time to review your recent experience with us. Your kind comments have been passed onto Simon, James and Michelle! We hope you enjoy your new vehicle and if you have any further questions, don't hesitate to ask. Kind Regards, Mark from The Flexed Team

Posted 5 years ago

“Great Experience, From first enquiry to end result of collecting a new A Class, priced competively and with great customer service I would recommend. James after the intial enquiry was prompt and helpful.”

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(Flexed York) - Posted 5 years ago

Hello Ronan, Thank you so much for taking the time to leave a review, your kind words are greatly appreciated. We hope you enjoy your new A Class! If you do recommend us to a friend or colleague, you could be entitled to a £50 credit on your account (per referral!). See this link here for more details: https://flexed.co.uk/refer-a-friend/ Kind Regards, The Flexed Team

Posted 5 years ago

“Easy to arrange and collect”

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Posted 5 years ago

Hi Alan, Thanks for taking the time to review our services! We hope you enjoy your new car. :) Thanks, The Flexed Team

Posted 5 years ago

“James, Holly and Kaylie were all great. Thanks a lot.”

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(Flexed York) - Posted 5 years ago

Hi, Thank you for your review. I will pass on your kind words to James, Holly & Kaylie! :) Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Very quick turn around! Great customer service! Ordered a Gtd and the spec is unbelievable! Absolutely love this company! Thank you 😊”

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Posted 5 years ago

Hi Matthew, Thank you for your review, and what a great photo also! :) We are so glad that you are happy with your new Golf GTD, it looks awesome. Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“So happy with the customer service at FLEXED. Jordane was extremely helpful, and she made the whole process so easy for me. I would definitely recommend everyone to use FLEXED for short term car lease!”

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Posted 5 years ago

Hi Paulina, Thank you for your review, we appreciate your kind feedback! :) We are so glad that you had a great experience with us & I will pass on your lovely words to Jordane. Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Fast and efficient”

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Posted 5 years ago

Hello, Thank you for your review, we appreciate your great feedback! :) Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Tom and Kaylie were absolutely amazing. I couldnt have expected better service. They deserve a bonus for their dedication and hard work. Thank you folks.”

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(Flexed York) - Posted 5 years ago

Hi Alex, Thank you for your lovely review! :) It's great to hear that you were very happy with the service and we will pass on your kind words to Tom & Kaylie. Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Easy straight forward service”

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(Flexed York) - Posted 5 years ago

Hi James, Like-wise! Thanks for your easy, straight forward review. :) Hope you enjoy your vehicle. Kind Regards, Mark from the Flexed Team

Posted 5 years ago

“Generally happy but disappointed that the Skoda Scout does not have active cruise control. We are using motorways a lot visiting friends and family and I find ACC very reassuring. The vehicle specification for 2019 listed ACC as a standard figment which influenced my decision to opt for the Skoda Scout. Also the vehicle wasn’t ready when we arrived, exactly at the time we said we would. This caused some inconvenience as we had a meeting arranged.”

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Posted 5 years ago

Good Afternoon James, Thanks for taking the time to leave a review of your recent experience with us. Your honest opinion helps us to improve our service further. The Skoda Scout doesn't come as standard with ACC (Active Cruise Control), but you'll be delighted to know that we have other vehicles with this feature, such as the Golf GTD. I've forwarded your details onto your account manager who will be able to arrange a changeover for this vehicle if you decide to go ahead. We also do apologise that you experience some delays whilst collecting your vehicle. This is not our usual level f service, but I will investigate the delay to prevent this from happening again. Kind Regards, Mark from The Flexed Team

Posted 5 years ago

“Five star team, excellent communication, clear and simple process, no hidden costs, very professional, all smooth process, all answers and queries answered promptly. I would definitely recommend.”

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Posted 5 years ago

Good Afternoon, Thanks for taking the time to leave a review of your recent experience with us, we're glad to learn you've enjoyed working with us and we hope you enjoy your new vehicle! If you do recommend us to somebody and they end up taking a vehicle, we'll credit £60 back to your account (per referral!). Please speak to your account manager to find out more. Kind Regards, Mark from The Flexed Team

Posted 5 years ago

“Great service by all. Many thanks J2 Electrical Ltd”

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(Flexed York) - Posted 5 years ago

Good Afternoon Jay, Thanks for leaving a review, your kind words are greatly appreciated. Hope you enjoy the vehicle! Thanks, Mark from The Flexed Team

Posted 5 years ago

Flexed is rated 4.8 based on 991 reviews