Flexed Reviews

Name: Flexed
Rating: 4.80

4.8 Rating 984 Reviews

97 %

of reviewers recommend Flexed

4.8

Based on 984 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

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Flexed 5 star review on 8th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Communication with Flexed was seamless and made ordering a vehicle from New Zealand easy.”

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Posted 1 year ago

Hello Chris! Far out! All the way from New Zealand! - Glad you enjoyed our service and hope you enjoy your stay here in the UK :) Thanks Mark

Posted 1 year ago

“Was looking for a short term lease with an all inclusive package but without having to pay over the odds or ridiculous restrictions on mileage etc. so many companies offer the service. However came across Flexed via Instagram. The customer service representative was very quick to respond to my initial request, didn’t bombard me with calls or information just provided all the information I requested. Showed me a special offer which was not an obvious initial choice of mine. However the spec and the price were fantastic and I decided to go for it. The contracting was straight forward and all electronic so no faffing about. Insurance was also sorted upon my request. Delivery was arranged a few days later and arrived on time via a logistics company who also were spot on with communication of arrival times etc. all in all a superb experience from start to finish. The car arrived pristine inside and out.”

Helpful Report

Posted 1 year ago

Hello Mayang! Thanks for taking the time to comment on your recent experience, glad to hear you've enjoyed our service! If there's anything else we can help with - please do let us know :) Kind Regards, Mark

Posted 1 year ago

“Lot of confusion about the paperwork, back and forth, and felt unhelpful for a while. Then OK. If I had time to look around I would have gone elsewhere”

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Posted 1 year ago

Hello there! Thanks for taking the time to review our services, I've looked into your booking to better understand your points raised. I can see that your contract was at the point of ordering the vehicle to delivery was under 24 hours and due to the time criticality, it did not leave us with much room if any details were to change. It looks like the insurance details provided added an additional driver last minute which meant a change to your premium and subsequently meant your lease agreement had to be re-sent to reflect those details. In addition to the above, I believe the original car you were interested in was no longer available so we had to organise a suitable replacement which also meant another change in your contract. With these factors considered, I can fully understand why there were elements of going back and forth. However, our team did try their best to ensure the car was delivered on time within the specified timeframes. Kind Regards, Mark

Posted 1 year ago

“Excellent service from the team. Jordan was brilliant from start to finish and very helpful giving me plenty of options to choose from. Every time I needed my quote changed and updated it was done in minutes. Car handover was easy and Alan explained the car's details very well. Overall, I'm very impressed and very happy.”

Helpful Report

Posted 1 year ago

Hello Dean! Wow, thanks for the glowing review - I've passed your commented onto Jordan and the team directly :) Glad to hear you've enjoyed our service and if there's anything else we can help with, please do let us know! Kind Regards, Mark

Posted 1 year ago

“Just thought the service was great and staff where very helpful and understanding 😃”

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Posted 1 year ago

Hello Alex! Thanks for the kind review, hope you enjoy your new car! Kind Regards, Mark

Posted 1 year ago

“Great service, Great Car, Delivered within 48 hours of inquiring. Thank you”

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Posted 1 year ago

Hello James, Thank you for choosing to lease with us! :) If there's anything else you need, please don't hesitate to give us a call. Kind Regards, Mark

Posted 1 year ago

“I approached flexed team as I needed a ne2 subscription car, very quick an efficient service , staff really helpful .”

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Posted 1 year ago

Hello Ian, Thanks for choosing to lease through FLEXED - we're happy to have you on board! :) Kind Regards, Mark

Posted 1 year ago

“A excellent service from beginning to end. Everything was explained and completed at the right time. Couldn't be happier.”

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Posted 1 year ago

Hello Richard, Glad to hear you've enjoyed our service! We're extremely happy to have you on board and if there's anything else you may need, please don't hesitate to give us a call :) Kind Regards, Mark

Posted 1 year ago

“Simon and the team at Flexed resolved a problem with the wrong car delivered. Ensured the correct car was delivered within 24 hours.”

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Posted 1 year ago

Hello Ian, Please accept our apologies for the mix-up at the start of your lease - but we're happy to learn you're satisfied with the outcome and we're happy to have you on board! Should you require anything further from us, please do not hesitate to contact us or call us directly and we'll gladly assist where we can. Kind Regards, Mark

Posted 1 year ago

“Very professional, simple and easy”

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Posted 1 year ago

Hello Kathryn, Thank you for the kind review, we're glad to hear you've enjoyed our service! Kind Regards, Mark

Posted 1 year ago

“Amazing service! Helpful and quick. They couldn't have done any more. Highly recommended.”

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Posted 1 year ago

Hello Simon! Thank you so much for the 5-star review! Glad to have you on board! Thanks Mark

Posted 1 year ago

“It was extremely simple to arrange, I got exactly what I wanted. It is great to find a one stop shop for car rental that is hassle free. Would recommend FLEXED to all people who wish to hire a vehicle, either for short term or long term.”

Helpful Report

Posted 1 year ago

Hello Ian! Thank you so much for the kind review, glad to hear you've enjoyed our service! P.S. if you do recommend someone to us and they order a vehicle, we will apply a £50 credit straight to your account!

Posted 1 year ago

“Surely this is the future! Flexed were easy to work with, had integrity in their dealings and bent over backwards to ensure I was happy with the service. I cannot fault them.”

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Posted 1 year ago

Hi Ellen! Thank you so much for the kind comments, glad you enjoyed our service and if there's anything else we can help with, please do let us know. Kind Regards, Mark

Posted 1 year ago

“Having sold my own car recently I needed to plug a gap until the delivery of my replacement car. A short-term lease through my Ltd company seemed the obvious choice. Following completion of the online form I was contacted by Tom Holland. He proved to be very professional and polite on the phone, listening to my requirements and finding the best solution. The application process is as you would expect. Standard ID requests, some basic background information and document uploads. The whole process from initial inquiry to car being delivered took 4 working days. In fact it could have been quicker but I was engaged in work projects which prevented me from completing the applications in one go. I elected to add the leased car to my own insurance but Flexed do offer short-term policies as an option. Overall my interactions with Flexed were very satisfactory. The most impressive factor was the attention to detail something that's missing when you deal with large organisations. It makes a refreshing change. Would highly recommend.”

Helpful Report

Posted 1 year ago

Hello Christopher! Thank you so much for taking the time to review your recent experience with us. We're very happy to learn you've enjoyed our service and we hope you enjoy the new car too! Should you need anything further from us, please don't hesitate to call or email and we'll gladly assist where we can. Kind Regards, Mark

Posted 1 year ago

“Excellent customer service....everyone is so helpful and a very quick and friendly service .....thankyou”

Helpful Report

Posted 1 year ago

Hello Lee Thank you for the kind review, glad to hear you've enjoyed our service! Kind Regards, Mark

Posted 1 year ago

“We needed a short term rolling contract for a new employee, the whole process has been very straight forward and hassle free. I would definitely recommend Flexed.”

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Posted 1 year ago

Hello Lisa! Thanks for the 5-star review! Glad to have you on board and if there's anything else you need, please do let us know. Kind Regards, Mark

Posted 1 year ago

“Helped me when I needed a car urgently for work due to mine having been written off and unable to afford a new one! Approachable and flexible, Tom provided a great service helping me even after I had received the car. Thanks”

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Posted 1 year ago

Hello Angela, Thanks for taking the time to leave a review, we're happy to have you on board and glad we got something sorted so quickly for you. If there is anything else that we can help with, please do let us know. Kind Regards, Mark

Posted 1 year ago

“The entire process was faultless from start to finish. I am absolutely delighted with the car except for one thing, there is no navigation system which is a surprise on such a high tech car. When I renew it will be the conecta model. Service, delivery, etc., was excellent 𝓚𝓮𝓵𝓿𝓲𝓷”

Helpful Report

Posted 1 year ago

Hello Kelvin, Thank you for the 5-star review - we're glad to hear you've enjoyed our service and pleased to have you on board with us. The Qashqai doesn't come with a native nav system, but I do believe you can use your smartphone (Apple CarPlay/Android Auto) and sync it through to the infotainment system via USB cable. This will enable sat-nav using your phone's in-built app and you get the bonus of accessing messages, contacts, and media player amongst other apps whilst on the go too! Alternatively, you can swap your car after the initial 28-day period. Hope this helps :) Mark

Posted 1 year ago

“Great service everything went smoothly and Tom Holland was exceptional in the service he gave”

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Posted 1 year ago

Hello Tim Thank you so much for the kind review, glad you enjoyed the service! Kind Regards, Mark

Posted 1 year ago

“The process of acquiring a brand new car through Flexed was extremely satisfying from start to finish. I actually opted to visit their office to pick up my car rather than have it delivered partly because I needed to meet the team face and to experience the joy of driving the on a long distance journey first hand. Sarah and Jordan whom were my main contacts did a great job in making sure everything went well. The only downside pertaining to the whole process was the time I can have the vehicle for. I wished it could be longer because it is such a lovely car to drive.”

Helpful Report

Posted 1 year ago

Hello Olaniyan, Thank you for taking the time to leave a review and traveling all the way up to York to meet us! We hope you enjoy the new car and if there's anything else we can help with, please do let us know. :) Kind Regards, Mark

Posted 1 year ago

Flexed is rated 4.8 based on 984 reviews