Flexed Reviews

Name: Flexed
Rating: 4.80

4.8 Rating 984 Reviews

97 %

of reviewers recommend Flexed

4.8

Based on 984 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

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Flexed 5 star review on 8th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service provided was very smooth & well executed. Nicola & Tom are a amazing as they assist you all the way to the point of receiving your vehicle. I had a few changes i needed making and they accommodated my request without hesitation and resolved immediately for me. Many thanks once again.”

Helpful Report

Posted 5 years ago

Hello! Thanks for taking the time to review your recent experience with us. Your kind words have been passed onto both Nicola and Tom :) We hope you enjoy your new vehicle, should you need anything further, please do not hesitate to contact us directly. Kind Regards, Mark from The Flexed Team

Posted 5 years ago

Hello, Thank you for taking the time to leave us a review! We are so pleased to hear that you had a great experience with us when leasing your new car! :) I will pass on your kind words to Nicola & Tom. Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“Very efficient and friendly”

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Posted 5 years ago

Hello, Thank you for your review. We are so pleased to hear that you had a great experience with us! :) Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“I feel as though the customer service, to be very helpful and productive. Really patient and positive service from, jordan, nicola and james (i think). Only critism, would of liked a bit more information about insurance from the start. But all in all good service.”

Helpful Report

(Flexed York) - Posted 5 years ago

Hello Melvin, Thank you for taking the time to review us. We are glad you had a positive experience with us. We appreciate your feedback as we are always looking for ways to improve our service. Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“Very proactive and excellent customer service experience - Jordane T”

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(Flexed York) - Posted 5 years ago

Hello Callum, Thank you for your review. We are so pleased to hear that you had a great experience with us! I will pass on your kind words to Jordane! :) Many Thanks, Daisy

Posted 5 years ago

“Excellent service, no issues at all, very easy to set everything up and the process has been explained clearly.”

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Posted 5 years ago

Hello Mark, Thank you for your review. We are very happy to hear that you had a great experience with us! :) Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“Great service quick service”

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(Flexed York) - Posted 5 years ago

“Every minute of the process was smooth”

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Posted 5 years ago

Hello, Thank you for your review. We are pleased that you had a great experience with us! :) Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“Following a no fault total loss accident I have been without a car whilst waiting for the delivery of my new vehicle. I came across flexed online and have dealt with Holly and James throughout this process. It has been made seamless for me from start to finish, during what has been a stressful time. I would highly recommend Flexed as a short term lease option which is cost effective and of quality service. The car I have hired has 4 miles on it and is spotless. Really really impressed”

Helpful Report

Posted 5 years ago

Hello Rebecca, Thank you for taking the time to leave us a lovely review! :) We are so pleased to hear that you had a great experience with us and that we were able to help you fill the gap whilst you wait for your new car. Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“Fantastic Service! Would Recommend.”

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Posted 5 years ago

Hello Vincent, Thank you for your review. We are so pleased to hear that you had a great experience with us! :) Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“Excellent customer service (Holly) , freindly, knowledgable”

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(Flexed York) - Posted 5 years ago

Hello, Thank you for your review. We are so pleased that you had a great experience with us, I will pass on your kind words to Holly! :) Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“Nice practical and affordable cars on offer. Customer service was reasonable.”

Helpful Report

Posted 5 years ago

Hello, Thank you for taking the time to leave us a review. We are so glad to hear that you had a great experience with us! :) Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“It was an absolutely seamless experience! The standard rental car companies could learn a thing or two about service standards from Flexed! I'd call out specifically Laura Caruana & James Doohan who managed the setup and delivery from start to finish.”

Helpful Report

Posted 5 years ago

Hello Nicholas, Thank you for taking the time to leave us a great review! We are so pleased to hear of your positive experience with us, I will certainly pass on your kind words to Laura & James! :) We hope you enjoy your new car. Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“Great service.”

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Posted 5 years ago

Hello Joseph, Thank you for your review. We are glad you had a great experience with us! :) Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Best deal I could find.”

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Posted 5 years ago

“Completely fantastic in every way. Fast, responsive, brilliant communication and arranged a great car very smoothly. A pleasure to deal with and highly recommended!”

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Posted 5 years ago

Hello Peter, Thank you for taking the time to leave us a review. We are so pleased to hear that you had a great experience with us! :) We hope you enjoy your new car! Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Holly was fabulous from minute one to handover”

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(Flexed York) - Posted 5 years ago

Hello Mark, Thank you for taking the time to review us. We are so pleased you had a great experience with us, I will pass on your lovely words to Holly! :) Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Jordane is a star”

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(Flexed York) - Posted 5 years ago

Hello Jason, Thank you for taking the time to leave us a review! :) We will pass on your kind words to Jordane (ps. we agree) Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“Very efficient. Paperwork professional and car arrived on time! Certainly value for money. Would strongly recommend”

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Posted 5 years ago

Hello Andrew, Thank you for taking the time to leave us a review! We are so pleased to hear that you had a great experience with us, we hope you enjoy your new car! :) Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“Nicola did everything we needed in the time frame we needed ! one of the best”

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Posted 5 years ago

Hello Jon, Thank you for taking the time to leave us a review! We are so pleased to hear that you had a great experience with us, I will pass on your kind words to Nicola! :) Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“Extremely serviceminded and really put effort in to solve our critical need of a car.”

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Posted 5 years ago

Hello, Thank you for your review! We are so glad to hear that you had a great experience with us. Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

Flexed is rated 4.8 based on 984 reviews