Flexed Reviews

Name: Flexed
Rating: 4.80

4.8 Rating 984 Reviews

97 %

of reviewers recommend Flexed

4.8

Based on 984 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with service from placing order to car delivery on time, friendly & clean new car with some fuel in it.”

Helpful Report

Posted 6 years ago

Hello Stephen, Thanks for reviewing your recent experience with us. We're pleased you're happy with your new car! Kind Regards, The Flexed Team

Posted 6 years ago

“Quick and easy to organise, very responsive and proactive”

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Posted 6 years ago

Hi Jason, Thanks for the review! We're pleased to see you're happy with our service :) Best, The Flexed Team

Posted 6 years ago

“Very professional. Found the vehicles that I required.”

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Posted 6 years ago

Hi Albert, Thanks for taking the time to review your recent experience. Glad we could help with your new car! :) Best, The Flexed Team

Posted 6 years ago

“The service provided was of a high standard, very responsive to my needs, no BS and carried out very efficiently. It seems like a very well run operation and the people I dealt with were straightforward. I was between cars and needed a particular type of car for 3/4 months.Jordane was the person who sorted things out for me. She explained everything clearly and arranged exactly what I needed and in the timescale I needed it- very professional. Overall a hassle free experience”

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Posted 6 years ago

Hello Noel, Thank you very much for your excellent review! We're pleased to hear you've had a positive experience with us, and your kind remarks have been passed onto our colleague Jordane. :) Best Regards, The Flexed Team

Posted 6 years ago

“Nicola & Simon have not only made this easy, but they have made it quick. And I'm getting my vehicle within 2 days! I am currently waiting on a factory order from Mercedes so I needed a car for the next few months to get me from A-B. Any queries I have had have been answered immediately and everything was explained exceptionally well. I will recommend Flexed to anyone i come across who needs a short term lease. Being new to leasing in general, Nicola and Simon have made the experience a breeze. Customer service is 10/10. Thank you!”

Helpful Report

Posted 6 years ago

Hi William, Thank you so much for leaving a fantastic review relating to your recent experience with us. Both Nicola and Simon are extremely happy with your kind comments :) Best Regards, The Flexed Team

Posted 6 years ago

“Delivered as promised”

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Posted 6 years ago

Hello Mr. Prior, Glad we could help with supplying your new car! :) Best Regards, The Flexed Team

Posted 6 years ago

“The agent handling my reservation was very helpful. I am from the USA and so the process was more complicated for a foreign lessor. The agent handling my account was very friendly, helpful, proactive, and professional.”

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Posted 6 years ago

Hello Bryan, Thank you for reviewing your recent experience with us. We appreciate the honest feedback and will look into improving our services for foreign customers going forwards. :) Kind Regards, The Flexed Team

Posted 6 years ago

“We chose Flexed because of the convenience of month to month leasing at a competitive rate but we will stay because of the sales service and after care. The girls are all so helpful and nothing is a bother. Everything was done quickly and easily in a couple of days completely hassle free. Whether short term or long term make this company your “go to”.”

Helpful Report

Posted 6 years ago

Hi There! :) Thank you for taking the time to review our services. We're extremely happy to see you've enjoyed dealing with us. Kindest Regards, The Flexed Team

Posted 6 years ago

“Used Autohorn twice now, very professional great service would happily recommend. Nicola is fantastic to deal with.”

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Posted 6 years ago

Hi Peter, We're glad to see that you've enjoyed our services twice! Nicola is very happy with your kind comments :) Best Regards, The Flexed Team

Posted 6 years ago

“Nothing is too much trouble for this company! Since my very first contact both Nicola and Simon have been nothing but efficient, friendly and professional! Truly nothing was too much trouble or any question too stupid. You have a very Loyal customer from this moment forward. Thankyou!”

Helpful Report

Posted 6 years ago

Hi Matt, Thanks for taking the time to review our services! Your kind comments are awesome and we're happy to have supplied you with your new car :) Kind Regards The Flexed Team

Posted 6 years ago

“Good talk through the process however many many forms to fill in for a short term lease - car arrived as promised - although later noticed a dust cap was missing. Car not new with 3.5k miles on the clock and only 70miles of fuel in the tank. Will be interesting to see how the return is handled and the promised refund if I don't use the current module of 28 days as I have seen mixed feedback on line - so far so good though - although I can't wait for the delivery of my proper car”

Helpful Report

Posted 6 years ago

Hello Robert, Thanks for taking the time to review your recent experience with us. We appreciate the honest feedback, as it'll help improve services going forwards. Regarding the condition of your vehicle; we apologise for the amount of fuel in the car and the missing dust cap. We've since marked this on the relevant paperwork. So decide to return the vehicle, we'd expect the car to be returned in a similar condition with the same amount of fuel. Kind Regards, The Flexed Team

Posted 6 years ago

“Polite, Professional & Prompt! The only three P’s you need!”

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Posted 6 years ago

Hi Sam, Thanks for the three P's!! Your kind comments are greatly appreciated :) Best regards, The Flexed Team

Posted 6 years ago

“The people I worked with were very knowledgeable, efficient and helpful. The car was prepared well and no issues. Good service every aspect. Andrew Sanders”

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Posted 6 years ago

Hello Andrew, Thanks for taking the time to review our services, we're glad to have supplied you with your new car. Kindest Regards, The Flexed Team

Posted 6 years ago

“I required a short term lease as a lead in to a new vehicle. Two e mails and a suitable vehicle sourced within 36 hours. Impressed.”

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Posted 6 years ago

Hi David, Glad we could help with sourcing a car, your comments are greatly appreciated :) Kind Regards, The Flexed Team

Posted 6 years ago

“Good customer care and very professional”

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Posted 6 years ago

Hello, Thanks for taking the time to review our services, your comments are greatly appreciated :) Kind Regards, The Flexed Team

Posted 6 years ago

“Very good and helpful would highly recommend”

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Posted 6 years ago

Hi There! Thanks for taking the time to review our services, your comments are greatly appreciated :) Kind Regards, The Flexed Team

Posted 6 years ago

“Very good so far i am awaiting the delivery of the new vehicle and i hope all goes well”

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Posted 6 years ago

Hi Tony, Thanks for taking the time to review our services, your comments are greatly appreciated :) Kind Regards, The Flexed Team

Posted 6 years ago

“We were struggling to find an option for a short term rental on 2 cars after being let down by a previous supplier. As soon as I registered interest on line I immediately was contacted by Jordane who explained the process and generally made things very straightforward. She is a charming young lady and a credit to the company. After setting up the arrangements Nicola stepped in and helped to make the documentation process really easy. Nicola too was a real star. Before I knew it my problems had been solved and the cars were on their way to me. Great service from quality people. Highly recommended.”

Helpful Report

Posted 6 years ago

Hello Keith, Thanks for your detailed review, we're pleased to have supplied you with your new car! :) We've also passed your kind comments onto both Nicola and Jordane. Best Regards, Flexed

Posted 6 years ago

“Prompt and efficient service starting with a warm welcome at reception through to checking of the returning car and new hire vehicle all carefully explained in a friendly and informative manner.”

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Posted 6 years ago

Hello Nigel, Thanks for taking the time to review our services. We're pleased you found the overall experience pleasant! :) Kind Regards, Flexed

Posted 6 years ago

“Jordane and Nicola were very responsive in finding a quick vehicle solution of the specification required and also arranging the best financial solution with their Accounts Department. Upon collecting the vehicle Jordane offered a quick and enthusiastic service to get us quickly on our way in the new car.”

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Posted 6 years ago

Hello James, Thanks for your review, we're pleased to have supplied you with your new car! We've also passed your kind comments onto both Jordane and Nicola. Kind Regards, Flexed

Posted 6 years ago

Flexed is rated 4.8 based on 984 reviews