Flexed Reviews

Name: Flexed
Rating: 4.80

4.8 Rating 984 Reviews

97 %

of reviewers recommend Flexed

4.8

Based on 984 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

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Flexed 5 star review on 8th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy process from start to finish. Helpful staff at the end of the phone”

Helpful Report

Posted 2 years ago

Hello Mick! Thanks for your kind review, hope you enjoy the car! Thanks, Mark

Posted 2 years ago

“This is the second car I have leased through Autohorn. My first experience was very good so I decided to try them again. No surprise that the second time was as good and as easy as the first, and the pricing was just as competitive. They are very organised and a pleasure to deal with.”

Helpful Report

Posted 2 years ago

Hello John, It's great to have you back again as you've been an absolute pleasure to deal with and we're very happy to learn you've enjoyed our service. We hope you enjoy the car! Kind Regards, Mark

Posted 2 years ago

“Easy to deal with and fairly priced for the short term lease market. The cars are always really good condition and good level spec.”

Helpful Report

Posted 2 years ago

Hello Rebecca, Thank you so much for taking the time to review our service, glad you've enjoyed your recent experience and hope you enjoy the new car! Kind Regards, Mark

Posted 2 years ago

“Even though we had some difficulties at the beginning before the lease, it was totally worth it”

Helpful Report

Posted 2 years ago

Hello Valerios! Thanks for the kind review and I'm glad we got there, in the end, to supply you with a car! Kind Regards, Mark

Posted 2 years ago

“Friendly and prompt staff. Lots of hidden charges and bureaucracy. Delivery prompt and informative but delivery mileage taken from monthly allowance. Good car but limited and ever changing car model availability. Overall experience took the shine off what seemed a good service.”

Helpful Report

Posted 2 years ago

Hello John, Thanks for taking the time to review your recent experience. The charges are listed as per our website and within the FAQ section (https://flexed.co.uk/faq/) in addition to the 'Welcome to Flexed' email which is automatically sent with each new enquiry. Furthermore, we are in the midst of a global supply issue that has affected the production of new vehicles and has reduced the availability of new cars and our fleet choice is reflected within that. I hope this provides insight into how we operate, but if you have any further questions, please do not hesitate to contact us directly! Kind Regards, Mark

Posted 2 years ago

“The car turned up with a large scratch down the side of it and when I brought this up with the team at Flexed I was told due to demand I would just have to get on with it as it’s only cosmetic. Terrible…”

Helpful Report

Posted 2 years ago

Hi Benjamin, Due to global supply issues affecting the production of new vehicles, the availability of new cars has been massively reduced. Under usual circumstances, we would have been able to provide an identical model to replace your vehicle prior to delivery. I can see from the photos submitted that the damage is cosmetic which the fleet team has approved to go out on rental and the damage has been recorded within your delivery sheet. However, if you'd like to perhaps swap into a different model or style of vehicle, we can organise that - I've sent you an email to organise that. Thanks, Mark

Posted 2 years ago

“The process was efficiently handled by Simon and Nicola. The car was delivered on time as promised.”

Helpful Report

Posted 2 years ago

Hello there! Thank you so much for the kind review, glad you enjoyed our service. Kind Regards, Mark

Posted 2 years ago

“Service has been brilliant. Jessica's help was amazing.”

Helpful Report

Posted 2 years ago

Hello Jason, Thank you so much for your kind words and review, I've also passed your comments onto Jessica. Hope you enjoy the new car. Kind Regards, Mark

Posted 2 years ago

“Easy to deal with, provided what we needed. Thank you”

Helpful Report

Posted 2 years ago

Hello Keith, Thank you for the 5-star review! Glad you enjoyed our service. :) Kind Regards, Mark

Posted 2 years ago

“My wife recommended me to FLEXED in late 2021. I have just used their services and was equally impressed.”

Helpful Report

Posted 2 years ago

Hello Timothy! Please say thank you to your wife for recommending us, we're extremely pleased to have you on board and are happy to learn you've enjoyed our service. :) Kind Regards, Mark

Posted 2 years ago

“Good value and easy process.”

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Posted 2 years ago

Hello Robin! Thank you for your kind review - glad you enjoyed the service. Kind Regards, Mark

Posted 2 years ago

“Straightforward and prompt service.”

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Posted 2 years ago

Hello Ben, Thank you so much for the 5-star review, we're very happy to learn you've enjoyed our service! Kind Regards, Mark

Posted 2 years ago

“I emailed a query from Cape Town, South Africa and subsequently called and was promised that my case would be taken up. The lady took my email address and I'm still waiting. I'm a British ex-pat wanting to hire a small car for over a month. I expected a better service.”

Helpful Report

Posted 2 years ago

Hello, I've had a look at the email associated with your review and I cannot find any records to show you have enquired. If your initial enquiry was made by email to our general enquiry address there have been a chance that this has gone into junk. Furthermore, I've checked with our call centre who manages the inbound calls and there have been no further records associated. If you'd like to get in touch with our local office directly, please call 01904 557 536 or alternatively please let me know which number/email address you'd like us to contact. Thanks, Mark

Posted 2 years ago

“Excellent service from start to finish, and a seamless handover. Thank you!”

Helpful Report

Posted 2 years ago

Hello! Thank you so much for the kind review, glad you enjoyed the service. Kind Regards, Mark

Posted 2 years ago

“What a fantastic service. Prompt follow up on my enquiry, excellent communication from the staff in the office. The delivery and collection of the car was handled brilliantly, with the collection staff keeping me informed of their ETA. Polite and courteous on hand over. All in all a first class service. Well done!”

Helpful Report

Posted 2 years ago

Hello Barry, Thank you for taking the time to review your recent experience. We're thrilled to learn that you've enjoyed each step and we're so happy to have you onboard leasing with us. Should you need anything further, please do not hesitate to get in touch and we will endeavour to help where we can. Kind Regards, Mark

Posted 2 years ago

“Very responsive service and make life as easy as possible. Highly recommended”

Helpful Report

Posted 2 years ago

Hello there! Thank you so much for the kind words, hope you enjoy the new car. :) Kind Regards, Mark

Posted 2 years ago

“Fantastic serviced throughout”

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Posted 2 years ago

Hello Tom, Glad you enjoyed our service! :) Kind Regards, Mark

Posted 2 years ago

“Great experience. The staff made everything so easy at every stage and communication was first class”

Helpful Report

Posted 2 years ago

Hello Fasil, Glad to learn you've enjoyed your recent experience, we hope you enjoy the new car! Kind Regards, Mark

Posted 2 years ago

“Amazing car, amazing service and an amazing proposition. Well done team.”

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Posted 2 years ago

Hello Rob, Amazing review! Thank you so much :) Kind Regards, Mark

Posted 2 years ago

“The team at Flexed is excellent and very friendly. Overall process was seamless and fast.”

Helpful Report

Posted 2 years ago

Hello Mussadiq, Thank you for your kind review, we're happy to learn you've enjoyed your recent experience. Kind Regards, Mark

Posted 2 years ago

Flexed is rated 4.8 based on 984 reviews