Fleet Trak Reviews

Name: Fleet Trak
Address: Unit 1, Bridge Rd Business Centre, Unit 1, Bridge Rd Business Centre, ASHFORD
Rating: 4.97

5.0 Rating 361 Reviews

100 %

of reviewers recommend Fleet Trak

Company Reviews

Metrics

Info

5.0

Based on 361 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fleet Trak:

We are an approved, award-winning re-seller of Webfleet Solutions and one of the UK's largest independent suppliers and installers of Telematics and Vehicle CCTV.

Here at Fleet Trak our customers/ prospects feedback is vital in us delivering the best possible service & products!

Visit Website

Phone:

01233 650334

Email:

info@fleet-trak.co.uk

Location:

Unit 1, Bridge Rd Business Centre,
Unit 1, Bridge Rd Business Centre
ASHFORD
TN23 1BB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An ultra quick service and Lacey is great !! highly recommended”

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Posted 1 year ago

“Lacey Waller was very proactive, friendly and knowledgeable with her swift resolution to my issue, many thanks.”

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Posted 1 year ago

“Lacey always happy to help.”

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Posted 1 year ago

“Quick response and very helpful staff.”

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Posted 1 year ago

“Eliza-Joan Garvey is always extremely helpful, polite and friendly. My questions are answered in a timely manner, which for a busy company is always very much appreciated!”

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Posted 1 year ago

“I had an issue with a vehicle not tracking and Eliza-Joan Garvey was straight on it for me. She resolved the issue quickly, delivers fantastic and very professional customer service - her correspondence always comes across as cheerful and always get quick responses. I don't have to chase matters up or ask twice. Keep up the great work Eliza”

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Posted 1 year ago

“Eliza-Joan Garvey delivers fantastic and very professional customer service - her correspondance always comes across as cheerful and always get quick responses. Thank you.”

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Posted 1 year ago

“Fantastic and very professional customer service and support always received from the Team, especially from Eliza-Joan Garvey whose cheerful, quick and efficient response to any queries/requests I have is always very much appreciated.”

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Posted 1 year ago

“If We have problems with the system or needing to add vehicles the response is awesome Eliza-Joan Garvey is always willing to assist and professional in her time frame of doing so, I don't have to chase matters up twice se gets straight on with it. Keep up the great work Eliza”

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Posted 1 year ago

“Niamh was outstanding, went above and beyond to help me get the reports i needed.”

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Posted 1 year ago

“Great service from email 1 , I was taking over our fleet management and had next to no idea how webfleet operated but Niamh has helped massively and has been there for support whenever I need it. Absolutely fantastic service, thank you Niamh and apologies for all the questions!”

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Posted 1 year ago

“We have received a 5 star service from Fleet Trak, from the initial phone call, through training, ordering, implementing and on going service. The platform is easy to use and super informative, especially for reports. But the thing that stands out is the amazing customer service we receive from Lacey Waller. She has been so helpful with continued support and follow ups and goes above and beyond every time. We could not be happier. Highly recommended!”

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Posted 1 year ago

“Very concise and logical platform. Niamh delivered introduction to system really well, in-depth and demonstrated all aspects. Reassured support always available.”

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Posted 1 year ago

“Very good service, explained the product and its capabilities very well”

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Posted 1 year ago

“Online training given by Niamh this morning. Very useful having now learnt of the multiple things the system will allow me to do.”

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Posted 1 year ago

“We have been dealing with FleetTrak for 12 years and the team there are excellent. Brilliant customer service especially from the amazing Eliza-Joan Garvey who always sorts out our issues super quick! Highly recommended”

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Posted 1 year ago

“Lacey was super quick in helping me and giving me the right contacts to proceed with the installation! Very recommeded”

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Posted 1 year ago

“Eliza-Joan at Fleet Trak answered my query quickly and efficiently, even providing a screen shot to help me navigate to the correct location on their website. I couldn't be happier with the service and wouldn't hesitate to recommend Fleet Trak in the future.”

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Posted 1 year ago

“Being new to the business and not having a full understanding of Webfleet I called Fleet Trak to ask for some assitance. Speaking with Niamh Daly she soon had me feeling confident that once we had had an online tutorial ( you can have this in person if you wish ) I would be ok and could utilise the system fully. Niamh run through all the options that you can use on Webfleet explaining in a clear and concise manner. I will have questions no doubt once I start to use the system fully but Niamh advised me that herself or one of the team will always be on hand should and when I will need assistance.”

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Posted 1 year ago

“We’ve used Fleet Trak for a number of years now without any issues. Great system to use compared to some other trackers used previously from different providers. Eliza-Joan Garvey was very helpful through the process of upgrading our existing trackers so Thanks a lot. Previously Charlotte James and Lacey Waller used to assist who were just as helpful with any questions or queries. Thanks Fleet Trak Team”

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Posted 1 year ago

Fleet Trak is rated 5.0 based on 361 reviews