Fleet Trak Reviews

Name: Fleet Trak
Address: Unit 1, Bridge Rd Business Centre, Unit 1, Bridge Rd Business Centre, ASHFORD
Rating: 4.97

5.0 Rating 361 Reviews

100 %

of reviewers recommend Fleet Trak

Company Reviews

Metrics

Info

5.0

Based on 361 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fleet Trak:

We are an approved, award-winning re-seller of Webfleet Solutions and one of the UK's largest independent suppliers and installers of Telematics and Vehicle CCTV.

Here at Fleet Trak our customers/ prospects feedback is vital in us delivering the best possible service & products!

Visit Website

Phone:

01233 650334

Email:

info@fleet-trak.co.uk

Location:

Unit 1, Bridge Rd Business Centre,
Unit 1, Bridge Rd Business Centre
ASHFORD
TN23 1BB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a business investing in a new product, there is always the nagging concern that once you've signed up, you would be quickly forgotten, but this couldn't be further from the truth. The whole Fleet Trak team that I've been in contact with from the beginning of this process, have been first class, namely Jonny Wiggins, Eliza Garvey and Niamh Daly. They have all been on hand to assist me whenever needed, and satisfactorily answered any question I’ve raised. The system is working well for us, and I hope to expand on what we have presently, by adding additional services to our platform and further enhancing the Webfleet portals many benefits on offer.”

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Posted 1 year ago

“GREAT SERVICE”

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Posted 1 year ago

“Eliza-Joan Garvey helped with ordering two new link tracking devices, ordering was simple and fast. Once payment was received the order was made, very happy with the service.”

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Posted 1 year ago

“Thank you Eliza and Niamh for the very fast response and the quotes, also being patient and professional at all times, as usual it’s been a pleasure dealing with Fleet trak thanks to their staff. We’ve used Fleet Trak for a number of years now and they’ve supplied over 50 Trackers for us without any issues.”

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Posted 1 year ago

“Service is simple and effective, Lacey Waller was happy to sort my issues I was having instantly”

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Posted 1 year ago

“Lacey is super helpful whenever we need support & quick to come back to us!”

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Posted 1 year ago

“Fleet Trak is absolutely amazing, and what makes it better is the service after installation. Any issues, they try and resolve at the earliest, this is a system worth having. Thanks Lacey and Fleet Trak”

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Posted 1 year ago

“Always friendly on the phone, Eliza has answered a thousand questions for me and is always cheerful! Thank you fleet trak!”

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Posted 1 year ago

““I had an issue logging on to webfleet and Eliza was super helpful and resolved the issue for me.”

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Posted 1 year ago

“We have been working with Fleet Trak for years now and always find them really helpful and super efficient. Nothing is too much trouble for any of the team I have made queries through. Excellent customer service”

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Posted 1 year ago

“Excellent help and advice provided by Eliza Garvey to assist in deciding which products and services to acquire. Fast response when dealing with issues. A super company to do business with.”

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Posted 1 year ago

“Great customer service from Eliza. Nothing is to much trouble and she is always quick and efficient with her help and guidance.”

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Posted 1 year ago

“I had an issue logging on to webfleet and Eliza was super helpful and resolved the issue for me.”

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Posted 1 year ago

“From my experience I have received great service and support from the team at Fleet Trak. I have dealt with Eliza within the Techinal Dept in particular, who has assisted with a number of orders and queries. I have found Eliza to be very helpful and reactive to our business requirements. I would recommend Fleet trak to other businesses looking to upgrade/ transfer their telematics systems.”

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Posted 1 year ago

“After using Fleet Trak for the last 9 years to track all our trucks and trailers I needed to order more equipment for new trucks I have coming. I contacted Niamh and was given excellent information about the newer type units available. After a quickly answered couple of questions, the equipment was ordered and out for delivery the same week, with installs booked the following week. Absolutely fantastic service for from our trusted supplier.”

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Posted 1 year ago

“Training on the webfleet portal conducted in a very professional manner by Niamh Daly. Answered all the questions needed and gave me further insight into how to get what I needed out of the system. Anything unanswered at the time will be looked into and communicated with the correct answers to my questions. Very pleased with how things are developing presently.”

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Posted 1 year ago

“great service!”

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Posted 1 year ago

“I had been struggling with writing the correct report in Webfleet but Eliza Garvey was brilliant (and very patient) and helped me to resolve the issue. I have always found support very helpful and informative.”

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Posted 1 year ago

“Had a TEAMS meeting today with the lovely Niamh, from Technical Support, to show me around the system. It was very informative and helped give me a better understanding of the WEBFLEET platform.”

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Posted 1 year ago

“Had a couple of user error issues with our fleet of telematics, I spoke to Eliza Garvey, who patiently listened to our issues, although my explaining was not the best. Eliza has managed to resolved our issues in a very swift timeline, kept me informed at every stage and furthermore assisted more. Effectively resulting in better experience when using Webfleet. In a nutshell, way more than I was expecting!”

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Posted 1 year ago

Fleet Trak is rated 5.0 based on 361 reviews