Flawless Body Reviews

Name: Flawless Body
Address: Southview Business Park, Tinwell Rd, Stamford, Lincolnshire
Rating: 4.85

4.9 Rating 4,153 Reviews

97 %

of reviewers recommend Flawless Body

4.9

Based on 4,153 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Flawless Body Review Just purchased some SkinCeuticals products for the first time and they arrived really quickly and in lovely packaging.

About Flawless Body:

We are not just an online shop. Our roots were established in the Beauty Sector in 2006 and since then we have helped thousands of individuals just like you.

As one of the leading suppliers in the industry we are able to provide GENUINE products at the best prices on the web. We aim not to be beaten on price or service. If you do find a product cheaper from a UK supplier we will ensure we at least match it. We check pricing daily so you can be confident that you are always getting great value.

We also provide a range of the latest non-surgical treatments, in our state of the art Clinic, all performed to the highest of standards by our dedicated team of experienced fully qualified Aesthetic Doctors and Aestheticians.

This same team select some of the best skin care ranges available on the market today.

We can assure you that as an official recognised stockist we will only offer genuine product at amazing prices.

Visit Website

Phone:

01780660302

Email:

hello@flawlessbody.co.uk

Location:

Southview Business Park,
Tinwell Rd,
Stamford
Lincolnshire
PE9 2JL

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Flawless Body 5 star review on 31st August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve never received my order.”

Helpful Report

Posted 1 year ago

“I am very disappointed - Flawless sent me the wrong product, I called on Saturday but had to leave a message on an ansaphone - it's now Thursday and I am still waiting for a callback. I have spent approx £54.00 on hair shampoo I do not want”

Helpful Report

Posted 1 year ago

“Bought here for the first time. Although the site and order indicated "Customs and VAT" included, I was unpleasantly surprised by a nearly 40% uplift, so decided to refuse the package. I tried to get in contact with the company via email, but after various attempts I only got "this is indeed not how I should go, let us look into this" and than radio silence again. So, I am for sure not happy!”

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Posted 1 year ago

“My order has still not arrived can you please tell me what is going on ! I’ve had 4 delivery slots and the product has still not been delivered.”

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Posted 1 year ago

“Product returned via dpd not received refund. Please investigate refund”

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Posted 1 year ago

“I'm very upset with the poor customer service received. After using Skinceutical products for a long time I decided to try IS Clinical products so I placed a big order. I requested samples so I could test different products from the ones I bought and get to know the brad. The disappointment was first when I received the wrong order but when I finally received my order there was only 1 sample included and when I opened it it was empty! I spoke to Pritpal in Flawless Body and she said that she would arrange to send me some samples. After three weeks I haven't received the samples they promised me. Considering that I placed an order over £500 in new products and all I wanted was some samples of the brand range to test, I have to give one star for their very poor and unprofessional customer service. I don't like people saying they'll do something but they don't. However, I did return to them the wrong order received. Two totally different ways of behaving. Next time I'll buy my IS Clinical products somewhere else with a better customer service.”

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Posted 1 year ago

“I never received my parcel!! Please can I have a refund??”

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Posted 1 year ago

Hi there We have refunded this for you. DPD tried twice and left cards in your letterbox. We appreciate the one star and the fact that you haven't got it but they do email with a 1 hour time slot and give you the ability to change the day or send to a pick up point. Thanks

Posted 1 year ago

“I DID NOT RECEIVE THE ITEM. I NEED UIUR ATRENTION FOR REFUND. I HAVE ASKED THIS SEVERAL TIMES. Your courier DPD did not deleiver the item and sent it back to you.”

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Posted 1 year ago

“Never received my order so I cannot write a review of the products but can write a review of customer aftercare which I never heard back after we spoke and asked where my order was, and I was told I would get a call back.”

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Posted 1 year ago

“Do not buy from this company. Customer service is terrible arrogantly. They do not keep the dates to answer your claim and do not solve your problem.”

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Posted 1 year ago

“Item so small it could fit through my letterbox. However, the delivery company returned it when there was no answer. No option to collect it or change the delivery time/place. I've bought the same item elsewhere and will await my refund.”

Helpful Report

Posted 1 year ago

“I have not received my shampoo & conditioner”

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Posted 1 year ago

Thank you for the review. Looking in to this we see that DPD tried to deliver on the 5th/6th and 7th of August. We send notification emails and DPD also give 1 hour time slots and the ability to leave in a safe place or divert to a local pick up points. Non the less we have sent again for you. Many thanks

Posted 1 year ago

“You sent me the wrong product !!!!!!! Just opened the pot and it’s a phyto corrective masque!!! I want my money back or the correct product sent asap !!”

Helpful Report

Posted 1 year ago

We did and we hold our hands up Denise, this was an honest mistake by one of our pickers. As per your email and within the hour we have despatched the correct product on next day delivery for you. Many thanks

Posted 1 year ago

“I have not received my purchase - despite this, I have been charged in full and have received no answer to three complaint emails to Customer Service. Next step will be to report the company.”

Helpful Report

Posted 1 year ago

“Send the wrong item, I still not receive my order yet”

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Posted 1 year ago

“Didn’t arrive what I ordered. I texted straight when I saw it and no one is answering how I can exchange my shampoo. So disappointed”

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Posted 1 year ago

“Caused a reaction, no support offered from customer services. Would not purchase this product or from this company again.”

Helpful Report

Posted 1 year ago

“My product never turned up, emailed you and I’ve heard nothing since. Will never order from yourselves again! 0 customer service skills and 0 communications skill, still awaiting a full refund.”

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Posted 1 year ago

“They sell fake products I tried to contact them for a return they did not respond”

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Posted 1 year ago

“I do not think my product is the real product, I have received good products from skin ceuticals but this product seems weaker and not the same colour”

Helpful Report

Posted 1 year ago

Flawless Body is rated 4.9 based on 4,153 reviews