Flagship Wines Reviews

Name: Flagship Wines
Rating: 4.72

4.7 Rating 157 Reviews

94 %

of reviewers recommend Flagship Wines

4.7

Based on 157 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Flagship Wines:

Flagship Wines: ‘a well run independent whose prices can match those of the supermarkets and you get the friendly well-informed advice of boss Julia Jenkins thrown in for free’. Oz Clarke, 250 Best Wines 2010, 2009, 2008 and Wine Buying Guide 2007, 2006, 2005:

We are an exciting innovative independent wine merchant established in St Albans in 2004 by Julia Jenkins offering excellent wines and service with outstanding wine knowledge and enthusiasm. The company has a strong loyal local following that extends out into Hertfordshire and beyond.

Our superb wine range is a constantly evolving and changing list in which all the wines are carefully selected ensuring that the range of over 600 wines are distinctive and delicious, well made, and expressive of the region of origin. They also offer value for money. Many of the wines are from small wineries producing unusual wines that are not available in the High Street.

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Phone:

01727 865309

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Flagship Wines 5 star review on 13th August 2023

Anonymous

Flagship Wines 5 star review on 28th November 2020

Uneth Gundani

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received my Christmas case of wines chosen for me. Such a great selection and wines I would not have chosen myself. Will be ordering more”

Helpful Report

Posted 1 year ago

Hi Sharon, So pleased you enjoyed your Christmas wines, we look forward to hearing from you soon Julia

Posted 1 year ago

“The online ordering service was fine but I (the customer) was given no idea of how the delivery would be made or when. I made the order on 1 December. When it had not arrived I had to telephone for an update and was told it had been dispatched by Royal Mail - who are on strike. As at 11 December I have received nothing and only had an update because I telephoned for it. In the meantime many other orders made online at about the same time have arrived. So not overly impressed.”

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Posted 2 years ago

“Drinking it now, fabulously rasiny.”

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Posted 2 years ago

Hi Chantelle The Rasteau Domaine de Beaurenard VDN is an amazing dessert wine isn't it - raisiny with cherries etc! Have you tried it with chocolate yet.... Glad you like it..... Julia

Posted 2 years ago

“Brilliant service delivered quickly”

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Posted 2 years ago

Thank you for your kind review Julia

Posted 2 years ago

“Good selection and the exact wine I wanted. good service and easy transaction”

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Posted 2 years ago

Hi Eamon, Thank you for your kind review, hope you're enjoying the wine Cheers! Julia

Posted 2 years ago

“Straightforward ordering experience and delivery by the postie.”

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Posted 2 years ago

“Good choice and prompt service.”

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Posted 2 years ago

“Further to another review i wrote about my purchase i would like to revise it; i had a minor problem with my order, but when i explained it to the proprietor she corrected it promptly and efficiently and i now have my delivery; as it is a gift i am unable to review the actual wine but Luis Canas is my husband's favourite spanish red.”

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Posted 2 years ago

Hi Susan Thank you for the revised review - I'm glad we were able to resolve the issue for you and hope that your husband enjoys the wine. Julia

Posted 2 years ago

“Absolutely excellent”

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Posted 2 years ago

Thanks Ian, that's great to know! Julia

Posted 2 years ago

“Good service - prompt delivery of well wrapped and protected bottle. Unfortunately I was a bit slow to work out that you really need to order more than one bottle to get the most out of the £10 delivery charge 🙄!”

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Posted 2 years ago

Hi Thank you for your review of our service, I hope you enjoy your wine, and with reference to theh delivery charge, if you'd like us to help with recommendations to select a few wines we're always happy to help!

Posted 2 years ago

“The usual first class service - great wines,easy ordering procedure,fast delivery and excellent communication.”

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Posted 2 years ago

“Very good service was nice to talk to the staff”

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Posted 2 years ago

Thank you for your kind review, I will pass your comments to Will with whom you discussed your order. Julia

Posted 2 years ago

“Excellent Customer Service! My order wasn’t all in stock and my wines were sourced to full my order. Kept up to date by email. Also delivers to Northern Ireland which had been an issue for us due to Brexit! Will be ordering again.”

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Posted 2 years ago

“Super quick deliveries, we are new customers but think the service is great!”

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Posted 2 years ago

Thanks for your kind review Graham, the deliveries have worked well haven't they, hope you're enjoying the wines too Julia

Posted 2 years ago

“Efficient, wonderfully friendly service and great quality booze -- thank you!”

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Posted 2 years ago

Thank you for your lovely review, I'm glad we were able to deliver as requested Julia

Posted 2 years ago

“The wine was a present, so I am unable to comment upon its quality. Arranging the delivery was straightforward, however.”

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Posted 2 years ago

Thank you for your kind review Michael Julia

Posted 2 years ago

“Good service and reasonably quick delivery depending on stock. Always kept informed if there’s any delay so that’s a bonus. Would recommend”

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Posted 2 years ago

Hi Jacquie, I hope you're enjoying your latest delivery from us. We will always do our best to deliver as quickly as possible. Julia

Posted 2 years ago

“The service received was very good from email correspondence to delivery. My order was placed Friday and received Saturday midday by my "courier in UK" to take with to SA . I have even sent the order to the recipient on the other side of the country this side already. Thank you. Letshego”

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Posted 2 years ago

Thank you for your kind review Catherine - we're really pleased the wine arrived on time. Best wishes Julia

Posted 2 years ago

“Amazingly fast delivery. I ordered in the afternoon and it was delivered before lunchtime the next day. Great choice of wines to. Definitely recommend, thanks guys”

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Posted 2 years ago

Thank you too! Glad you are enjoying your selection, we agree they're delicious! Julia

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Flagship Wines is rated 4.7 based on 157 reviews