“I ordered two Swiss flags for my daughter to wave in our local Gala. I ordered the small one first and it arrived promptly. It is on a wooden flag pole and the flag itself is of excellent quality. The actual Swiss flag is equidistant on all sides, I believe but this one was the usual, rectangular shape, which was made clear at the time of purchase. That was fine. Once we had received it, my daughter decided she wanted the large Swiss flag 5 x 3' to wrap around herself. This was ordered on the Thursday with Royal Mail 24 hour guaranteed delivery. Unfortunatlely, the flag was sent via Fed Ex and arrived the following Monday. As the Gala had taken place on the Saturday, the large flag was rejected at the point of delivery on the advice of the courier. I wrote to the company explaining what had happened and I was given a full refund and an apology. They were very quick to act and it was unfortunate that the large flag did not arrive in time. If needing something urgently, it might be best to phone them and place the order that way or else, order in plenty of time. The small flag was delivered in a very sturdy cardboard tube and the large flag was folded and appeared in a plastic envelope bag.”
“This is the first time I've used the Flag and Bunting Store. Excellent service. Browsing through the website revealed a large selection of flags. I had ordered the England, Scotland (official) and Orkney Islands flags. The flags arrived within a few days of ordering. I would certainly use this company again.”
“Searched for an England flag to go on a pole for my son in USA. Many on other sites seemed inferior quality and had eyelets whereas I wanted a sleeve for the pole. Looked at Flag & Bunting Store and they had the exact size with the sleeve and better quality and very reasonable price. Delivery was slow but that was down to the post office not the dispatch. Look forward to seeing it up flying in USA.”
