Fitness Superstore Reviews

Name: Fitness Superstore
Rating: 4.56

4.6 Rating 795 Reviews

89 %

of reviewers recommend Fitness Superstore

4.6

Based on 795 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01604673000

Email:

sales@fitness-superstore.co.uk

Fitness Superstore 5 star review on 17th August 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent multi gym with a great range of exercise options. Build quality is first rate, although just for personal preference I loctited the ball bearings into their housings with bearing fit to eliminate a little play and possibly prevent future wear. Operation is extremely smooth, the product looked great in the website images but is even better in person. With regards to assembly, this took a while as expected since there are a lot of parts. The instructions could have been clearer in places but not too bad. 90kg for the leg press isn't really enough but still a useful addition to the machine. Delivery was fast and on schedule. Overall I'm very happy indeed.”

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Posted 9 months ago

“Good pricing, quality products and super fast delivery :)”

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Posted 9 months ago

“Absolutely awful service. Machine was damaged, paid for installation which was not completed and my property has been damaged too. After service has been terrible, limited response to emails and when it is I’ve had a link to the returns policy…. Which when I have paid for installation of damaged equipment is not helpful.”

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Posted 9 months ago

“Great service and prompt delivery of goods.”

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Posted 9 months ago

“Good kettlebells for the price. Happy”

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Posted 9 months ago

“Always get great service at a great price from Fitness Superstore… Very happy.”

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Posted 9 months ago

“I recently purchased a Nordic track treadmill. The delivery was really good it was an ex demo treadmill so came fully assembled. The fitness superstore were very informative and worked really well to let me know what to expect. On the treadmill side it is a very large treadmill and extremely heavy not sure how it can have a picture of a lady moving it around by herself this is definitely not possible so anyone thinking of buying this treadmill should take into consideration it is very large and extremely heavy. But it’s great quality and I love it .”

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Posted 9 months ago

“Bought some weights and ‘handles’ - good products at a fair price. Would buy again.”

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Posted 9 months ago

“Extremely good value, commercial grade products, delivered very quickly. Spot on, thanks!!”

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Posted 9 months ago

“Excellent products & quick delivery”

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Posted 9 months ago

“Super fast delivery combined with excellent prices. Thank you!!”

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Posted 9 months ago

“I’ve ordered from these guys 3 times. A home gym last year - all good. Some 24kg kettlebells this year - all good. And recently a ProForm treadmill. Their product support team was great, however somewhat let down by the manufacturer. Long story short, a broken treadmill has now been collected and replaced, but it took nearly 3 weeks. I’d use them again.”

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Posted 10 months ago

“Purchased a set of dumbbells, which were shown on a rack. Dumbbells are fine but didn't come with the rack. Therefore taking up much more room than expected, and not as tidy to store.”

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Posted 10 months ago

“I would rate higher as good value when impaired with other beginner dumbbells. How’re, I had a metal splinter from the poor finish of the thread on the handles. Continued use has worn off any further flakes though.”

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Posted 10 months ago

“Good quality product at great prices and delivered very quickly. No issues what so ever.”

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Posted 10 months ago

“Good product for a fair price first order the 10kg plate was damaged but was exchanged without issue straight away.”

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Posted 10 months ago

“Paid for next day delivery parcel was split up and I didn’t receive the whole order next day- needed all the parts of the delivery to be able to use the item so I had to wait. I contacted them and asked if I could have my delivery cost refunded as it didn’t do as I paid for and no one ever replied to me and I didn’t get my delivery fees reimbursed either. Product was fine and to be expected.”

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Posted 10 months ago

“Good range of products at great prices too. Checkout was easy and delivery was fast. Nothing to fault. I will definitely use this company again when shopping for fitness equipment”

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Posted 10 months ago

“Straightforward process of pick,pay,delivery. No issues whatever, will use again. Can recommend, no reservations!”

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Posted 10 months ago

“Super quick delivery, products great and as expected!”

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Posted 10 months ago

Fitness Superstore is rated 4.6 based on 795 reviews