Fitness Superstore Reviews

Name: Fitness Superstore
Rating: 4.56

4.6 Rating 795 Reviews

89 %

of reviewers recommend Fitness Superstore

4.6

Based on 795 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01604673000

Email:

sales@fitness-superstore.co.uk

Fitness Superstore 5 star review on 17th August 2024

Anonymous

Anonymous // 01/01/2019

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“Quick responses from sales team. Product (S22i cycle) was out of stock but the team was able to give exact date for resupply and an estimated delivery. This turned out to be bang-on. Special thanks to Ricky, Head of Sales. Super service.”

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Posted 4 years ago

“Reliable company, good prices”

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Posted 4 years ago

“Excellent service in difficult times”

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Posted 4 years ago

“Still can’t log onto app for my years free subscription”

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Posted 4 years ago

“I purchased a Sole Treadmill about 2 weeks into lockdown. It was an easy process and despite restriction imposed by lockdown the communication from Fitness Superstore was excellent, 10/10. Treadmill itself is great for home use.”

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Posted 4 years ago

“Very good service , from buying to delivery”

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Posted 4 years ago

“The item was in stock. Delivered on time. Communication from the moment of purchase to the moment of delivery was out of the top-drawer. What more can one ask for?”

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Posted 4 years ago

“The equipment came on time stated”

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Posted 4 years ago

“Fab delivery service, hassle free. Love the treadmill, fitness going well ☺”

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Posted 4 years ago

“Purchased a rowing machine, easy to put together, brilliant to use, very pleased with purchase”

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Posted 4 years ago

“I have purchased and fitted my whole home gym out from Fitness Superstore which includes such as multi gym, cross trainer, running machine and free weights, the list goes on. On this occasion even with the issue of covid 19 and vast waiting lists fordelivery I found the company as professional as always. Kept me informed regularly on the progress of my order which on this occasion was a static race bike. I was given a delivery date straight away and from the initial order to the guys that delivered I have nothing but utmost gratitude. Keep up the good work in these trying times and once again. Thank you !!”

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Posted 4 years ago

“Fantastic service and kept me up to date with delivery information. Quality equipment and very happy with delivery also . Will purchase from you again and highly recommend”

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Posted 4 years ago

“Very helpful, the guys who brought the spinning bike were great . Would recommend”

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Posted 4 years ago

“Excellent machine, modern technology, easy setup. Just a month I bought.”

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Posted 4 years ago

“Received 2 equipment orders during lockdown for my home gym - NordicTrack rower and treadmill. Both deliveries were on time and efficiently / courteously made. The equipment itself was quite easy to put together (although a few extra tools make it easier) and functions mostly as expected. Instruction booklets from NT could be better at describing the built-in workouts (which don't seem that special) - I have yet to commence the included iFit subscription to see if that has better workouts.”

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Posted 4 years ago

“Extremely pleased with our cross trainer and impressed by the fast turnaround for delivery after we placed the order. Less impressed that we could not order the mat for it and the dumbbells because it didn't meet the rather high minimum spend you feel you need. That is the only reason we couldn't give you the highest rating!”

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Posted 4 years ago

“The bike itself is 5 star and the initial service was 5 star also. The instructions for putting the bike together were straight forward and easy to do. What let’s the product down in the resitant brake pad as it came off after a week. It would be better that they upgrade the bike with a better brake pad or provide spare brake felt. What was also disappointing was the after service. Appreciate times are busier than normal. But I had to complain several times in order to get a replacement part.”

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Posted 4 years ago

“Great communication and very kind team”

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Posted 4 years ago

“Fantastic service kept me updated all through the process even there estimate delivery time was bang on be buying more from you”

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Posted 4 years ago

“Fantastic cross trainer exactly as advertised. Delivered in difficult circumstances on time as agreed. I am enjoying my new machine. iFit integration works very well. The free mat did not arrive but once it was up and working it’s been great”

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Posted 4 years ago

Fitness Superstore is rated 4.6 based on 795 reviews