FitCookie have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Quick delivery! and bargain price aswell! also received some pre workout freebies ON thank you!!
”
- Aldron A
“
Great price and quick delivery
”
- Garry D
“
Items delivered as per advertisement and price.
Free delivery is always a bonus. Great deal for high end protein and a free pre workout. Will definitely use this company again if the prices stay at what they are now.
”
- Mickey S
“
Quick delivery.
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- Sylwia B
“
Highly recommend. Well supplied with quick delivery 💪🏻
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- Rafal S
“
Hello Cookie Team.
So ive got email to write a review to help you improve your customer satisfaction but there is not much to improve i think. Delivery is fast, products are amazing, customer service responds fast too. Iam so happy so far with your work and products. Just dont use EVRI for delivery service 😂.
”
- Michal S
“
Good prices but we have received a container of peanut butter that has already been opened, when contacted customer service and asked for refund or replacement they did not answer, so unfortunately we will not be buying again from them
”
- Magdalena T
“
The worse thing I have ever bought it comes expired and will upset your stomach badly! DO NOT RECOMMEND! Asked for a refund and still haven’t heard back also so that says a lot.
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- Stephanie M
“
I have placed my order, received a different item and now been trying to get a refund for it for more than 2 weeks!!!!
”
- Sylwia N
“
Hello Cookie Team.
So ive got email to write a review to help you improve your customer satisfaction but there is not much to improve i think. Delivery is fast, products are amazing, customer service responds fast too. Iam so happy so far with your work and products. Just dont use EVRI for delivery service 😂.
”
- Michal S
“
Love it, amazing products and service as always💪🏼 keep lifting qweens💁🏽♀️
”
- Sofia M
“
Fantastic service. Prompt delivery. Great products. Can’t ask for more!
”
- Charles B
