Fish4dogs Ltd Reviews

Name: Fish4dogs Ltd
Address: Fish4dogs Ltd Rushock Trading Estate Rushock, Droitwich
Rating: 4.82

4.8 Rating 17,182 Reviews

96 %

of reviewers recommend Fish4dogs Ltd

4.8

Based on 17,182 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01299252352

Email:

ecommerce@fish4dogs.com

Location:

Fish4dogs Ltd Rushock Trading Estate Rushock
Droitwich
WR9 0NR

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Fish4dogs Ltd 5 star review on 26th March 2025

1083

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve been bulk buying freeze dry white fish training cubes for years directly from fish for dogs- one of the only things my dog can have due to severe allergies. They have disappeared without warning off the website and having phoned in a panic- was told discontinued .”

Helpful Report

Posted 6 days ago

Good morning, thank you for your review. Should you need any further assistance, please get in touch via email on customerservice@fish4dogs.com Kind regards.

Posted 5 days ago

“None of my three pooches would eat them!”

Helpful Report

Posted 2 weeks ago

Good morning, thank you for your review. Should you need any further help, please contact our friendly customer service team via email at customerservice@fish4dogs.com. Kind regards

Posted 2 weeks ago

“I have recently introduced a complete diet of herring and potato wet food to my dog who has has been ill with digestive intolerences.. He has settled well on it. I have just gone on the website to order his next couple of months of this food and find that it has been completely discontinued! No warning! I am a subscriber to the newsletter and received no communication about this discontination. There is no alternative offered!!! Apparently in about 4 months time some new recipes to replace those discontinued will be introduced. This is huge oversight with no consideration or thought for the dogs on this diet. Once a dog is settled on a food it is not fair to have to find an alternative and reintroduce the new food. To say I am hugely disappointed with this company is an overstatement. I telephoned, very polite, but only a sorry was offered. Not good enough.”

Helpful Report

Posted 3 weeks ago

Good afternoon, thank you for your review. Should you need any further assistance to this matter, please do not hesitate to send an email to customerservice@fish4dogs.com. Kind regards.

Posted 3 weeks ago

“Delivered via amazon which I wasn't expecting!”

Helpful Report

Posted 1 month ago

Good morning, thank you for your review. Should you need any further assistance, please get in touch with our friendly team via email on customerservice@fish4dogs.com. Kind regards.

Posted 1 month ago

“Was initially very pleased quality of products very good but my last order was an item missing a phone call was made and the person checked and said the missing item would be on the way sadly 2 weeks later still not arrived .very disappointed as I can not afford to pay for items that do not arrive .fish 4 dogs have dropped right down my list for service”

Helpful Report

Posted 3 months ago

Good morning, thank you for your review. Should you need further help with this, please get in touch with our friendly customer service team via email at customerservice@fish4dogs.com and we will be more than happy to help further. Kind regards.

Posted 3 months ago

“My cat didn’t like it at all . Very fussy”

Helpful Report

Posted 5 months ago

Good morning, thank you for your review. Should you need any further assistance, please contact us via email at customerservice@fish4dogs.com. Kind regards.

Posted 5 months ago

“These are NOT white fish. They’re mostly salmon with 4% white fish. Consequently my puppy’s special diet was ruined.”

Helpful Report

Posted 7 months ago

Good afternoon, thank you for your review. Should you need any further assistance, please get in touch with our friendly customer service team on customerservice@fish4dogs.com

Posted 7 months ago

“They are so hard, seem very old, my dog does not like them, very strange”

Helpful Report

Posted 8 months ago

Good morning, if you would like any help with suitable products for your dog please email us at Customerservice@fish4dogs.com and we will be happy to assist you

Posted 8 months ago

“I have not received my package yet and do not know when it is going to be delivered”

Helpful Report

Posted 9 months ago

Good morning, I have replied to the email you sent to us this morning from customerservice@fish4dogs.com. Please check your spam if you cannot find the email. Thank you

Posted 9 months ago

“It's too expensive”

Helpful Report

Posted 11 months ago

HI Nicholas, sorry you are disappointed with our prices if you would like to contact us on customerservice@fish4dogs.com and one of the team will be happy to help

Posted 11 months ago

“Very short dates. I think this should be specified before you buy. Normally I would consider short dates a good sign but when the cheapest way to buy is a deal they offer on several packets and you get them and realise you can’t then use them all before the short dates and they won’t do anything about it so not too happy”

Helpful Report

Posted 1 year ago

Good afternoon, one of our Customer service team has reached out to you by email.

Posted 1 year ago

“The delivery for a small bag of dried food is far too long.I would rather pay postage than have to wait over4 days for it to be delivered”

Helpful Report

Posted 1 year ago

Thank you for your feedback. Our Customer Service Team have sent you an email to explain about our delivery options

Posted 1 year ago

“Have been a customer of Fish 4 dogs for many years , my Hungarian vizsla is now 8 years old and has been brought up on fish 4 dogs treats , also bought for my daughters dog and now her puppy. One of the things We have always had is sweet potato treats and they all love them . Recently I have been very disappointed in these, they used to be different wrap sizes some small some large, which was fine, recently past orders have been so small and sweet potato has diminished in some. I understand the cost of things have risen, but costs go up and quantity goes down. Very sorry but don’t feel I will be reordering . Regards”

Helpful Report

Posted 1 year ago

Thank you for your feedback, we’re sorry that you have noticed some recent changes in our treats. Our customer service team has replied to your email regarding these changes. We look forward to hearing from you.

Posted 1 year ago

“I have been ordering for a number of years and my cat loved this. The last order the packaging changed and I definitely saw a difference in the food. My cat refused to eat it. I called to discuss this and was told no one else has contacted them with the same issue and so nothing can be done. I persisted in leaving the food out for my cat thinking she will get used to waht ever difference there is in the food. My cat then began vomiting, had diarrhea and then blood in the vomit/mucus. Not sure if it is the new recipe, the batch or unrelated.”

Helpful Report

Posted 1 year ago

“Sorry but my Jack Russell wouldn’t eat it 😕”

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Posted 1 year ago

“Cannot write a review as my last two orders have not arrived with no reason why.”

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Posted 1 year ago

“My dog refuses to eat these, spits them out.”

Helpful Report

Posted 1 year ago

“Usually good,addressed Halifax instead of mid Wales, so no delivery on scheduled day,luckily DPD driver recognised delivery name and parcel size and was able to deliver ,if not usual driver would not have been delivered”

Helpful Report

Posted 1 year ago

“All the food was Too wet she didn’t like it at all such a shame as she loves fish and I thought she would enjoy the range”

Helpful Report

Posted 1 year ago

“Missing 2 of the 8 products I ordered”

Helpful Report

Posted 1 year ago

Fish4dogs Ltd is rated 4.8 based on 17,182 reviews