Fish4dogs Ltd Reviews

Name: Fish4dogs Ltd
Address: Fish4dogs Ltd Rushock Trading Estate Rushock, Droitwich
Rating: 4.82

4.8 Rating 17,184 Reviews

96 %

of reviewers recommend Fish4dogs Ltd

4.8

Based on 17,184 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01299252352

Email:

ecommerce@fish4dogs.com

Location:

Fish4dogs Ltd Rushock Trading Estate Rushock
Droitwich
WR9 0NR

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Fish4dogs Ltd 5 star review on 26th March 2025

1083

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The products are good but the packaging is far too excessive with large card packets with small quantities of treats in a plastic bag inside and no larger packs available, just multiple small ones!”

Helpful Report

Posted 6 years ago

“The product is excellent. I'm letting you know that the delivery company did not follow the instructions for leaving the parcel somewhere if we were out. They left it in full view of the street and not concealed under our bikes away from public view as requested. Regards”

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Posted 6 years ago

“A week later and it still hasn’t arrived!!!”

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Posted 6 years ago

“Jerky squares Dogs loved them Only complaint I bought 2 Sample bags at 50p each as I have 2 dogs 1 pack only contained 2 small squares hence 25p each square...extortionate and the second pack 5 squares hence 10p each small square...still too expensive given the tiny size. 1. Why were the contents in each bag different and 2. When you’re sampling a product to buy a substantial quantity why overcharge and short change the prospective customer? Not good business practice surely”

Helpful Report

Posted 6 years ago

“Usually, I'd praise Fish4dogs, although nothing wrong with the process nor delivery of the product, sadly, neither my Pugs nor my Chow Chows like the Mackeral Morsels (nor the free sample of Sea Wraps). My Pugs do miss the small, square hard-baked fish and potato bakes that are no longer available.”

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Posted 6 years ago

“I have been a customer of yours for quite some time and I was therefore very annoyed to find out within minutes after placing the order that my wife that morning had received an email which I had not offering 25% off all your products for 3 days, had I received that email I it would have saved me a lot of money”

Helpful Report

Posted 6 years ago

“I had trouble with the web site when ordering. It kept telling me the email address was already in existence or something like that and wouldn't let me continue. I wanted to re order some fish oil but when that same message came up I gave up and went elsewhere.”

Helpful Report

Posted 6 years ago

“I like the Superior range, and our dog is doing well on it. Delivered very promptly. My grumble is that an agreed 10% discount wasn't honoured by Fish4Dogs, so I ended up paying full web price. Great product. But Fish4Dogs need to focus on keeping their promises.”

Helpful Report

Posted 6 years ago

“Order has not arrived yet, had to go and buy from the 24/7 to feed my dogs”

Helpful Report

Posted 6 years ago

“Delivery poor”

Helpful Report

Posted 6 years ago

“Sadly my dogs weren't impressed. They're still yearning for your Sea Biscuits which they absolutely adored. So sad these have been discontinued.”

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Posted 6 years ago

“Last 3 deliveries packaging tape let go parcel split open”

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Posted 6 years ago

“Used to love it but we noticed one of our dogs developed an almost permanent fishy smell and then the price went sky high so we gave up on it.”

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Posted 6 years ago

“Have ordered a pack of samples for my little dog - which was easy to do and we are looking forward to receiving them! However, the site is extremely difficult to navigate - can't find the senior dog products easily without having to go to the quick shop page and even then all products are muddled up. Would be much better to list the products by category of dog - ie puppy, adult, working dog, senior, etc! This is listed on the shop dogs pull down button but switches too quickly to the general dog product page before you can choose a category! Hope it can be changed. Thanks”

Helpful Report

Posted 6 years ago

“This is the second occasion here my debit card has not been accepted - I don' have a problem with any other company accepting it.”

Helpful Report

Posted 6 years ago

“I used to be a very happy customer, However, my last 4 orders had to be telephone orders because my saved card data keeps failing. I've deleted and reentered my card data to no avail. I shouldn't have to call my orders in every time I need to order something. Nothing seems to be done to correct the problem. I've tried 4 different cards and they all get the same result; "FAILED". What is being done to address this problem?”

Helpful Report

Posted 6 years ago

“I ordered all of the sample packs for my 5 month old Retriever puppy and he really enjoyed all of the products. None of the samples smelled in the least fishy, except the sea jerky which he also enjoyed. I thought it safe therefore to order 2 x 6Kg bags of the large bite Finest Fish4puppies. When these arrived they were different to the samples, slightly oily and fishy smelling and my dog would not go near them. Even when I mixed them with wet food or chicken he would completely refuse the entire bowl. A waste of £48!”

Helpful Report

Posted 7 years ago

“I was very disappointed with my last order. I emailed to advise that if I was not in for DPD to leave over gate or with a neighbour. However, I arrived home to find the parcel on my doorstep! The note left by the driver read" left in porch, my preferred safe place" I have no porch, parcel was on view to anyone passing! I emailed to complain, no response was received!”

Helpful Report

Posted 7 years ago

“I have 3 dogs so I order in bulk but last week 8 kilos of Sea Biscuits arrived as 80x110g packets!! The previous 2 kilo boxes were perfect. This is so ridiculously environmentally unfriendly, as well as being difficult to store.”

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Posted 7 years ago

“The product small bites fish skins is really good. But when I order on one day and then you send me I formation on special offer on the same product one day after delivery. I do not consider this to be good. Customer care. I also sled to be removed from your web mailer and I told you why and you still send me this. Clearly you do not read adverse comments. Paul Fisher”

Helpful Report

Posted 7 years ago

Fish4dogs Ltd is rated 4.8 based on 17,184 reviews