Fish4dogs Ltd Reviews

Name: Fish4dogs Ltd
Address: Fish4dogs Ltd Rushock Trading Estate Rushock, Droitwich
Rating: 4.82

4.8 Rating 17,187 Reviews

96 %

of reviewers recommend Fish4dogs Ltd

4.8

Based on 17,187 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01299252352

Email:

ecommerce@fish4dogs.com

Location:

Fish4dogs Ltd Rushock Trading Estate Rushock
Droitwich
WR9 0NR

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Fish4dogs Ltd 5 star review on 26th March 2025

1083

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cant review it when the delivery driver went to the wrong house and didn't deliver!!!!”

Helpful Report

Posted 2 years ago

“Very disappointed in these Fish Knots. I am a regular purchaser of these, 4 large bags a time. You always get a few that have broken in half, but I am on my second bag and so far have found they have both been full of broken in half knots. If I wanted smaller portions I would by smaller ones.”

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Posted 2 years ago

“THIS FOOD IS NO LONGER THE PREMIUM QUALITY THAT IT ONCE WAS. After 12 loyal years my 12 year old very active and healthy Vizsla, who has been fed exclusively on Fish4Dogs his entire life (all 3 flavours) has started refusing his food. Mixing it with flavour enhancers didn’t help and he was losing weight fast. We assumed that perhaps he was ill as despite being a very fit and active dog, he is 12 now. All investigations show him to be in perfect health, his weight loss is just down to him refusing this food. I looked at the recipe and the fish content is nothing like what it was when we first started buying this food all those years ago. Plus the texture and smell is different too. I don’t know if we’ve been sent out of date food / a bad batch or the recipe has changed yet again but we needed to act fast and find a food my dog would eat. A sample from a competitor was wolfed down with no hesitation and as we didn’t have the luxury of a slow introduction to a new food over a couple of weeks (he refused to eat the Fish4Dogs food if it was mixed with anything at all), we had to make an immediate switch to a competitor brand as he was losing weight fast. We nervously watched for his reaction but stomach (and poos) are 100% fine and he is a happy dog again. He is back on a food that contains over 50% fish (like Fish4Dogs used to be when it was still a premium quality food). I am very disappointed that after 12 loyal years, Fish4Dogs suggested it was just the one flavour my dog had gone off when, if they looked at our order history, they would see that we have used all the flavours. They were not interested in considering whether it was a bad batch we had been sent last, or that there might be a quality control issue. We’ve made the switch to Kippers, which has a very similar ingredients list but with a higher fish content. We would never consider switching a 12 year old dog’s food so suddenly, after being fed on the same food his entire life, if the situation wasn’t so bad. Fish4Dogs please consider that you might have a quality control / recipe issue as a dog doesn’t just suddenly refuse to eat the food he has eaten his entire life.”

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Posted 2 years ago

“I would love to give this a good review but as I have never received it I am very disappointed. Please re send or refund”

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Posted 2 years ago

“Well your delivery is not always on time still waiting for an email to let me know that my order is on it's way, the last time I ordered it took a while before I got my order very disappointed with your service, now that is 4 days since you had my order and still nothing to say it is on it's way”

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Posted 3 years ago

“Not for me! I’ve used fish4 dogs since I got my puppy 8 years ago - and used no other food or treats. However I can’t use these - they make my hands smell dreadful when I try to give them to my and therefore they stay in the box. My dog is not that keen either. A very expensive waste of money unfortunately”

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Posted 3 years ago

“I did not recieve”

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Posted 3 years ago

“quality of food wasn’t a problem but the delivery i experienced this time was not great had to chase for my order several times then finally my order arrived with item missing. This time was not happy with the service.”

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Posted 3 years ago

“I placed this order on the 18th January and still not received it.”

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Posted 3 years ago

“Still waiting for my delivery which I sent a query about today, so I’m unsure as to why I’ve received an email to ask about writing a review”

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Posted 3 years ago

“I didn’t receive this order!!it did not arrive!”

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Posted 3 years ago

“very expensive !”

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Posted 3 years ago

“How can you right a review on a product you didn't receive.”

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Posted 3 years ago

“Awful experience with delivery and completely unhelpful customer service. Not just once either. Will switch brands to people that appreciate my custom”

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Posted 3 years ago

“Unfortunately my puppy does not like these and won't eat them. Maybe they will grow on her in time.”

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Posted 3 years ago

“I did not receive the sample yet I’m being asked for a review???”

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Posted 3 years ago

“This was not delivered on 02/09 by DPD as per their advice and I have not had a response back from fish for dogs to my email reporting this non delivery”

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Posted 3 years ago

“My Cockapoo dog did not eat a single one. He sniffed it and walked away even with mixing a small amount with his normal food. There is no way he will accept it so will be giving it for a neighbours dog. Disappointed.”