FIRST4MAGNETS® Reviews

Name: FIRST4MAGNETS®
Address: Magnet Expert, Ollerton Road,, Magnet Expert, Ollerton Road,, Nottinghamshire
Rating: 4.92

4.9 Rating 6,294 Reviews

98 %

of reviewers recommend FIRST4MAGNETS®

4.9

Based on 6,294 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very bad programmed website. I need about 7-8 trials to put my credit card in. At least I used three cards to pay it.”

Helpful Report

Posted 2 years ago

“The only element of the purchase that I have experienced so far is order placement. The order process is good, but obtaining an invoice as an attached document seems to be a problem. I have requested a copy and have yet to receive one. I must have the document for posting.”

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Posted 2 years ago

“Good product - reasonable time for delivery. Cardboard packaging was damaged so the middle of the magnetic sheet was also damaged. Not the end of the world as I was cutting the sheet into smaller sizes anyway but really it should have been delivered unblemished. Wether this was a courier issue or the fact that the cardboard packaging was unfit for purpose, I leave that to others discretion.”

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Posted 3 years ago

“The item arrived as expected, in good condition and stated on the website. Customer service when I contacted them were very helpful. However the product was just not for me. Looked good but it wasn?t what I expected. The magnet was not too strong to hold all the items I expected so I had to return it. Customer service was very helpful though.”

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Posted 3 years ago

“Product was excellent. I used a 30cm strip of red magnet to wrap round our village Christmas Tree and it looks just like a cheerful plant pot!”

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Posted 3 years ago

“I wanted magnets for my grandson. You need to read very carefully the size, and the strength of the magnets. Obviously depending on their use. Some I ordered were so strong, and small I couldn’t get them apart. The company is helpful, so my advice is get in touch first before you purchase!”

Helpful Report

Posted 3 years ago

“Good quality magnets, but the last time I ordered from them they sent red magnets instead of white, and wouldn't despatch the correct order until the red ones were returned. The mistake was yours, not mine, and I shouldn't have to wait twice as long to receive my order because of it.”

Helpful Report

Posted 3 years ago

“Initially a little disappointed that only one of the two magnets had been countersunk. Designed to make close contact made impossible because the screw head holds the two magnets apart. Unfortunately the first time the magnets were used, one of the magnets broke across its weakest point. The screw is holding it in place but will probably need to be replaced.”

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Posted 3 years ago

“The product and service was fine but I expected better advice.”

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Posted 3 years ago

“I bought these magnets specifically to fasten a lightweight notice board to the side of a refrigerator. I stuck six magnets spaced around the edges and the board adhered to the fridge but then slid down to the bottom. Subsequent tries produced the same result. Obviously not suitable for the purpose.”

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Posted 3 years ago

“OK PRODUCT BUT A BIT EXPENSIVE COMPARING FROM A YEAR AGO.”

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Posted 4 years ago

“The reason for the 3 stars was the time the delivery took but this was due to the post service and not the company. Possible reason for delay was the Covid 19 situation? Magnet was as expected with good safety advice attached to the product”

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Posted 4 years ago

“Prompt delivery.”

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Posted 4 years ago

“I bought the 40kg pull magnets and the 6kg pull magnet. The 40kg Pull magnets are nowhere near as strong. The 6kg magnets come with protective metal plates for transportation so they don’t magnetise to other things, Where as the 40kg magnets don’t which is odd. I’m going to keep the 40kg magnets as I will have use for them. But not what I had planned for them. ??”

Helpful Report

Posted 5 years ago

“used them before , they are ok”

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Posted 5 years ago

“The magnets themselves are very strong .If buying them for pure magnet purposes very good . However I needed strong adhesive and sadly this is lacking . I tried 2 magnets luckily before I used the rest , both fell down . I am going to try using gorilla glue as adhesive , if this doesn't work they are not fit for the purpose i bought them for”

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Posted 5 years ago

“A good product. Magnet on blackboard could be stronger. Would have liked better assistance on returned item as quite pricey to do as individual but they could arrange more effectively and cheaper.”

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Posted 5 years ago

“Disappointed that I was able to order and pay for my magnets - and then not receive them after paying for next day delivery. And then only after I phoned to ask about order, was I informed that item wasn't in stock. And to compound my pain I stupidly called the number plastered all over their two websites - and never gave it a thought that it was an "0845" number which cost me ?6.49 in call costs to fix their inadequacy in this matter. On a positive note - they were helpful enough to fix their mistakes - at my cost...!!!”

Helpful Report

Posted 6 years ago

“Quick delivery but not as powerful a magnet as I'd imagine.”

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Posted 6 years ago

“Using the website is not as straight forward as it would appear. The filters remove some magnets that shouldn't have been filtered out. I like the image of a pound coin thus giving a sense of scale.”

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Posted 6 years ago

FIRST4MAGNETS® is rated 4.9 based on 6,294 reviews