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FIRST4MAGNETS® Reviews

4.9 Rating 6,083 Reviews
99 %
of reviewers recommend FIRST4MAGNETS®
4.9
Based on 6,083 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read FIRST4MAGNETS® Reviews
FIRST4MAGNETS® 5 star review on 28th January 2025
David Richardson
FIRST4MAGNETS® 5 star review on 25th January 2025
Judy Smith
FIRST4MAGNETS® 5 star review on 25th January 2025
Judy Smith
FIRST4MAGNETS® 5 star review on 24th January 2025
Elizabeth Wade
FIRST4MAGNETS® 5 star review on 24th January 2025
Elizabeth Wade
FIRST4MAGNETS® 5 star review on 18th January 2025
MARTYN WESTBROOK
FIRST4MAGNETS® 5 star review on 20th December 2024
James Billingham
14
Anonymous
Anonymous  // 01/01/2019
Ordered some magnets but I got the wrong ones so I contacted customerservice who were spot on, changed my order to the right ones, gave me a small refund for the difference and I received them 2 days later. Outstanding service and I will definitely use these guys again. 5*
Helpful Report
Posted 2 weeks ago
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service! If you have any further questions or queries about your order or need help with an application don't hesitate to reach out at sales@magnetexpert.com. Have a great week! Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS
Posted 2 weeks ago
It was my fault I ordered the wrong magnets. I am waiting for the correct ones to arrive.
Helpful Report
Posted 2 weeks ago
Appreciate you leaving us a positive review! If there's anything we could have done to make this a 5* experience for yourself, feel free to get in touch with us at sales@magnetexpert.com - we are always open to suggestions from our valued customers! Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS
Posted 2 weeks ago
Punctual service. Clear website.
Helpful Report
Posted 2 weeks ago
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service! If you have any further questions or queries about your order or need help with an application don't hesitate to reach out at sales@magnetexpert.com. Have a great week! Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS
Posted 2 weeks ago
Very good, no problems really
Helpful Report
Posted 2 weeks ago
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service. We are always looking for ways to improve, and would love to know what would make this a 5* experience for yourself? Please don't hesitate to reach out to us at sales@magnetexpert.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS
Posted 2 weeks ago
Quick delivery, great products
Helpful Report
Posted 3 weeks ago
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service! If you have any further questions or queries about your order or need help with an application don't hesitate to reach out at sales@magnetexpert.com. Have a great week! Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS
Posted 2 weeks ago
First4magnets offer a good range of magnets - I have bought many over the years and have been very happy with them. The website allows one to quickly select a suitable magnet.
Helpful Report
Posted 3 weeks ago
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service! If you have any further questions or queries about your order or need help with an application don't hesitate to reach out at sales@magnetexpert.com. Have a great week! Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS
Posted 2 weeks ago
I needed some strong magnets to hold a basket on a piece of stainless steel. The hook style magnets that I ordered did the job perfectly. I had received some comments that the magnets would not work on stainless steel but they certainly did! The ordering was simple and they arrived in the post when expected. Thank you
Helpful Report
Posted 3 weeks ago
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service! If you have any further questions or queries about your order or need help with an application don't hesitate to reach out at sales@magnetexpert.com. Have a great week! Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS
Posted 2 weeks ago
Returning customer, why buy from anyone else when First4magnets have great products, fast delivery and great customer service. Thank you
Helpful Report
Posted 3 weeks ago
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service! If you have any further questions or queries about your order or need help with an application don't hesitate to reach out at sales@magnetexpert.com. Have a great week! Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS
Posted 2 weeks ago
As to date I haven’t received my item,, there was a problem with the address , which I thought had been resolved but still haven’t received my order. Communication is poor in my opinion.
Helpful Report
Posted 3 weeks ago
Hi Jon, Firstly, thank you for taking time to leave us a review, we appreciate any feedback and are always looking for ways to improve. We are sorry the magnets you ordered have still not arrived. Please be assured a member of our team will be in touch with you to resolve this issue, but if you would prefer to reach out to us directly, don't hesitate to contact us via email at sales@magnetexpert.com or our free phone line on 0800 488 0288 (*there is no charge to call our team) Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS
Posted 3 weeks ago
Hi Jon, Firstly, thank you for taking time to leave us a review, we appreciate any feedback and are always looking for ways to improve. We are sorry the magnets you ordered have still not arrived. We did respond to your original email and we have emailed you again today. The goods were returned to us by Royal Mail as the address was not entered in full at checkout. These have now been returned and have been shipped straight back out and due for delivery today. Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS
Posted 3 weeks ago
I had lostvl some small magnets that belonged to my wife. I was pleased to find that First4magnets were able to supply the same size. Delivery was prompt and the packaging very secure.
Helpful Report
Posted 3 weeks ago
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service and that our magnets are helping with your application. Additionally, if you have any photos or videos of our magnets in use we would LOVE to see them and share on our socials! Please email any images or videos to aohare@ellismather.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS
Posted 3 weeks ago
Very good service thank you 10 out 10
Helpful Report
Posted 3 weeks ago
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service and that our magnets are helping with your application. Additionally, if you have any photos or videos of our magnets in use we would LOVE to see them and share on our socials! Please email any images or videos to aohare@ellismather.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS
Posted 3 weeks ago
Just what husband wanted for birthday. Speedy delivery and superbly packaged.
Helpful Report
Posted 3 weeks ago
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service and that our magnets are helping with your application. Additionally, if you have any photos or videos of our magnets in use we would LOVE to see them and share on our socials! Please email any images or videos to aohare@ellismather.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS
Posted 3 weeks ago
Used to fix front number plate to my show car
FIRST4MAGNETS® 5 star review on 18th January 2025
Helpful Report
Posted 3 weeks ago
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service and that our magnets are helping with your application. We LOVE to see our magnets in use, so thank you for attaching the photo of your card with the magnetised number plate! We would love to share on our socials if you don't mind! Please email any images or videos to aohare@ellismather.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS
Posted 3 weeks ago
A speedy, high-quality delivery, accurately described products at excellent prices... I have made multiple purchases, and have always been happy.
Helpful Report
Posted 3 weeks ago
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service and that our magnets are helping with your application. Additionally, if you have any photos or videos of our magnets in use we would LOVE to see them and share on our socials! Please email any images or videos to aohare@ellismather.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service and that our magnets are helping with your application. Additionally, if you have any photos or videos of our magnets in use we would LOVE to see them and share on our socials! Please email any images or videos to aohare@ellismather.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS
Posted 3 weeks ago
Fast delivery, excellent packaging, huge range of sizes, shapes and strengths at a good price. What's not to like?
Helpful Report
Posted 3 weeks ago
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service and that our magnets are helping with your application. Additionally, if you have any photos or videos of our magnets in use we would LOVE to see them and share on our socials! Please email any images or videos to aohare@ellismather.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS
Posted 3 weeks ago
Fantastic product holds loads of tools up out of way
Helpful Report
Posted 3 weeks ago
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service and that our magnets are helping with your application. Additionally, if you have any photos or videos of our magnets in use we would LOVE to see them and share on our socials! Please email any images or videos to aohare@ellismather.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS
Posted 3 weeks ago
I love magnets. They arrive quickly from first4magnets. They are not cheap but they are magic. But I hate the plastic boxes and bags they come in - I dont think they are compostible. We have posted them back to first4magnets. Please change your packaging!
Helpful Report
Posted 3 weeks ago
Hi Lisa, Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service. Due to the magnetic nature of our products we have to ensure we send our products in sturdy and strong packaging that withstands safety regulations for postage. However, we are always looking for ways to improve, and appreciate any feedback from our loyal customers! I will be sure to pass this on to the wider team. If you do have any further feedback, please don't hesitate to reach out to us at sales@magnetexpert.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS
Posted 3 weeks ago
Great service.
Helpful Report
Posted 3 weeks ago
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service and that our magnets are helping with your application. Additionally, if you have any photos or videos of our magnets in use we would LOVE to see them and share on our socials! Please email any images or videos to aohare@ellismather.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS
Posted 3 weeks ago
Always reliable. I haven’t gone anywhere else for magnets for years, and why would I? Best customer service, great products, good prices, fast delivery. What’s not to like? In a world where “minimum service delivery to gain maximum profit” leads to nervous online transactions most of the time, F4M are a rare gem.
Helpful Report
Posted 3 weeks ago
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service! If you have any further questions or queries about your order or need help with an application don't hesitate to reach out at sales@magnetexpert.com. Have a great week! Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS
Posted 3 weeks ago
Always found both their products and service excellent and reliable.
Helpful Report
Posted 3 weeks ago
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service! If you have any further questions or queries about your order or need help with an application don't hesitate to reach out at sales@magnetexpert.com. Have a great week! Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS
Posted 3 weeks ago
FIRST4MAGNETS® is rated 4.9 based on 6,083 reviews