Name: FIRST4MAGNETS®
Address: Magnet Expert, Ollerton Road,, Magnet Expert, Ollerton Road,, Nottinghamshire
Rating: 4.93

“I don't usually respond to requests to review a standard transaction but I phoned them in the morning to add to my order I made in the middle of the night. The gentleman who answered not only made an effort to help me but paused the order that was already being processed. In short, they are helpful and quick.”

Helpful Report

Posted 2 months ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service! If you have any further questions or queries about your order or need help with an application don't hesitate to reach out at sales@magnetexpert.com. Have a great week! Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 2 months ago

“First rate service for product choice,price and fast delivery.”

Helpful Report

Posted 2 months ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service! If you have any further questions or queries about your order or need help with an application don't hesitate to reach out at sales@magnetexpert.com. Have a great week! Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 2 months ago

“I was looking for a couple of strong small magnets to use to find some screws in some skirting, architrave and dado rail so as to remove with as little damage as possible. These were perfect for the job, at a good price and good delivery time.”

Helpful Report

Posted 2 months ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service and that our magnets are helping with your application. Additionally, if you have any photos or videos of our magnets in use we would LOVE to see them and share on our socials! Please email any images or videos to aohare@ellismather.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 2 months ago

“Very high quality product, exactly as advertised. Excellent service. Also supporting a real independent UK based firm, which is so important for giving us all choice and options in future and a healthy economy.”

Helpful Report

Posted 2 months ago

Thank you for your exceptional 5-star rating of FIRST4MAGNETS®! We truly appreciate your kind words and are thrilled to hear that you found our product to be of high quality and exactly as advertised! Providing excellent service is paramount to us, and we are glad to have met your expectations in this regard. Moreover, we cannot express enough gratitude for your support of a real independent UK based firm. We believe that supporting local businesses like ours is vital for preserving choice and options in the future. Thank you once again for your wonderful review and for being a valued customer. If you have any further questions or queries about your order or need help with an application don't hesitate to reach out at sales@magnetexpert.com. Have a great week! Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 2 months ago

“I am a repeat customer of the 30mm ferrite magnets as they are perfect for my needs. I use them to make and sell decorative magnets so the quality is important to my business. Whilst the magnets are suitable, I feel the quality has altered in recent months and methods of shipping resulted in many of the magnets being damaged in the process. Customer service was great at sending out some replacements but please reconsider how magnets are shipped. Please do not send them out loose in a bag as they chip and can break. Go back to sending them in plastic boxes or in columns wrapped well with bubble wrap to prevent damage. Thank you 😊”

Helpful Report

Posted 2 months ago

Hi Joanna, firstly thank you so much for being a repeat customer and for taking the time to share your feedback. We're glad to hear that our 30mm ferrite magnets have been a great fit for your business, and we truly appreciate your loyalty. We apologise for the recent issues you've experienced with the packaging. Because you ordered a larger quantity, we packed them differently to optimise shipping, but we completely understand how this affected the quality of the magnets upon arrival. Your feedback is incredibly valuable to us, and we're already making changes based on your experience. We'll be ensuring more secure packaging method on the larger quantity packs, to ensure your magnets arrive in perfect condition. We hope you continue to trust us for your magnet needs, and we’re committed to providing you with the high-quality products and service you’ve come to expect. Thank you again for your business, and we look forward to serving you in the future! 😊 If you have any further questions or queries about your order or need help with an application don't hesitate to reach out at sales@magnetexpert.com. Have a great week! Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 2 months ago

“Good quality magnets Quick delivery Would definitely recommend”

Helpful Report

Posted 2 months ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service! If you have any further questions or queries about your order or need help with an application don't hesitate to reach out at sales@magnetexpert.com. Have a great week! Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 2 months ago

“The magnets arrived sooner than expected, well packaged and very strong attraction. We bought them to close a fly screen door and they are perfect.”

Helpful Report

Posted 2 months ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service and that our magnets are helping with your application. Additionally, if you have any photos or videos of our magnets in use we would LOVE to see them and share on our socials! Please email any images or videos to aohare@ellismather.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 2 months ago

“Item as described and sticks well to the side of my fridge freezer. Makes shopping and meall planning a lot easier to manage”

Helpful Report

Posted 2 months ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service and that our magnets are helping with your application. Additionally, if you have any photos or videos of our magnets in use we would LOVE to see them and share on our socials! Please email any images or videos to aohare@ellismather.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 2 months ago

“Excellent service and quality of magnet and packaging. Thank you”

Helpful Report

Posted 2 months ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service! If you have any further questions or queries about your order or need help with an application don't hesitate to reach out at sales@magnetexpert.com. Have a great week! Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 2 months ago

“Great Service”

Helpful Report

Posted 2 months ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service. We are always looking for ways to improve, and would love to know what would make this a 5* experience for yourself? Please don't hesitate to reach out to us at sales@magnetexpert.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 2 months ago

“Product spot on. Delivery time good”

Helpful Report

Posted 2 months ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service! If you have any further questions or queries about your order or need help with an application don't hesitate to reach out at sales@magnetexpert.com. Have a great week! Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 2 months ago

“Prompt service, competitive price, good after-sales advice.”

Helpful Report

Posted 2 months ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service! If you have any further questions or queries about your order or need help with an application don't hesitate to reach out at sales@magnetexpert.com. Have a great week! Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 2 months ago

“Product did what it said (on the tin). Service good. Efficient.”

Helpful Report

Posted 2 months ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service! If you have any further questions or queries about your order or need help with an application don't hesitate to reach out at sales@magnetexpert.com. Have a great week! Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 2 months ago

“Fast easy ordering process and quick delivery”

Helpful Report

Posted 2 months ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service. We are always looking for ways to improve, and would love to know what would make this a 5* experience for yourself? Please don't hesitate to reach out to us at sales@magnetexpert.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 2 months ago

“I order four magnets for my magnetic glass craft mat and they were so good that I ordered four more. They arrived really quickly and were packaged extremely well. I would highly recommend First4magnets to everyone.”

Helpful Report

Posted 2 months ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service and that our magnets are helping with your application. Additionally, if you have any photos or videos of our magnets in use we would LOVE to see them and share on our socials! Please email any images or videos to aohare@ellismather.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 2 months ago

“Very strong magnets. Fast delivery. Highly recommended”

Helpful Report

Posted 2 months ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service and that our magnets are helping with your application. Additionally, if you have any photos or videos of our magnets in use we would LOVE to see them and share on our socials! Please email any images or videos to aohare@ellismather.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 2 months ago

“Great service, smooth and efficient, carefully packed magnet. Thank you!”

Helpful Report

Posted 2 months ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service and that our magnets are helping with your application. Additionally, if you have any photos or videos of our magnets in use we would LOVE to see them and share on our socials! Please email any images or videos to aohare@ellismather.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 2 months ago

“Huge choice of magnets at reasonable prices. Site is easy to search and navigate, ordering is simple.”

Helpful Report

Posted 2 months ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service! If you have any further questions or queries about your order or need help with an application don't hesitate to reach out at sales@magnetexpert.com. Have a great week! Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 2 months ago

“Product and service all good.”

Helpful Report

Posted 2 months ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service! If you have any further questions or queries about your order or need help with an application don't hesitate to reach out at sales@magnetexpert.com. Have a great week! Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 2 months ago

“Excellent, range , service and delivery. Highly recommend”

Helpful Report

Posted 2 months ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service! If you have any further questions or queries about your order or need help with an application don't hesitate to reach out at sales@magnetexpert.com. Have a great week! Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 2 months ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

FIRST4MAGNETS® Reviews