First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 1,526 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Metrics

Info

4.8

Based on 1,526 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great support from start to finish. Ross Longmuir in particular was on hand to answer any questions.”

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Posted 6 years ago

“Duncan at FVL was incredibly helpful and the process of changing my old lease car to the new lease car was made very easy...”

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Posted 6 years ago

Hello James and thanks for your taking the time to share your feedback. We are delighted to hear that you found the process and easy one and that Duncan looked after you, he'll be happy to hear about the feedback. Happy Motoring, FVL

Posted 6 years ago

“Really simple automated process & really knowledgeable staff”

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Posted 6 years ago

Hi Claire, Thanks very much for leaving your review. We hope the new car is looking after you. Happy Motoring, FVL

Posted 6 years ago

“The car was a good price and was delivered on time. Helpful staff at point of ordering.”

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Posted 6 years ago

Hello Barbara and thank you for sharing your review, that's great. We hope the new car is looking after you well! Happy Motoring, FVL

Posted 6 years ago

“David Martin has been excellent for both my business and personal hires.”

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Posted 6 years ago

Hello Graham and thanks for taking the time to share your feedback. David will be happy to hear about the review. We hope the latest addition is doing what you need it to and probably a lot more besides. Happy Motoring, FVL

Posted 6 years ago

“Great customer service from Tony. Kept up to date and felt a valued customer.”

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Posted 6 years ago

“Everything went to plan and on time”

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Posted 6 years ago

“Really good service and happy to help with any queries!”

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Posted 6 years ago

“Good customer service, and after a price comparison, they were able to better the price I'd been quoted elsewhere. Very pleased with FVL.”

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Posted 6 years ago

Hi Daniel, Thanks for taking the time to leave your review and thanks for giving us the opportunity to beat your best quote! Something we would always like the chance at doing! Delighted to hear that you now have your nice new car also, enjoy. Happy Motoring, FVL

Posted 6 years ago

“Great customer service, excellent delivery.”

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Posted 6 years ago

“Fast & efficient service from start to finish. A pleasure to do business with & highly recommended ! Nothing was too much trouble.”

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Posted 6 years ago

Hi Terry, Thanks for the excellent review, it means a lot. We hope the new car is going well. Happy Motoring, FVL

Posted 6 years ago

“Great service from David. This is my 3rd car I have leased using FVL and knowing David over this period. The personal touch he provides everytime and not one company had come close to beating you on price or quality of service.”

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Posted 6 years ago

Hello Taz and thanks for taking the time to share your feedback online. Thanks so much for coming back to us (and of course David!) for a 3rd time! It means a great deal, we do pride our selves on the quality of service we provide and this adds testament to that. We hope the new car is treating you well. Happy Motoring, FVL

Posted 6 years ago

“Prompt response to enquiry and regular updates right up to delivery.”

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Posted 6 years ago

Hi Gill and thanks for your review! We hope the new car is going well for you! Happy Motoring, FVL

Posted 6 years ago

“Absolutely brilliant!”

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Posted 6 years ago

Right back at ya Steve! Happy Motoring, FVL

Posted 6 years ago

“Everything was done very quickly & efficiently. Staff very helpful”

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Posted 6 years ago

Hi Alan, It's great to hear you found things quick and efficient and our staff very helpful! That's the name of the game! We hope you are now enjoying the new car. Happy Motoring, FVL

Posted 6 years ago

“Professional friendly staff provide excellent customer service”

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Posted 6 years ago

Thank you very much Grant, we really appreciate you leaving your feedback. Happy Motoring, FVL

Posted 6 years ago

“Pro-active and prompt service.”

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Posted 6 years ago

“Great service from start to finish”

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Posted 6 years ago

“Excellent communication & knowledge of what I wanted, absolutely nailed it”

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Posted 6 years ago

Hi Lee and thanks for taking the time to share your feedback! We are glad to hear you enjoyed the service we provide! Happy Motoring, FVL

Posted 6 years ago

“First ever lease car. Initially dealt with Chris who sorted me out a great deal, then dealt with Siobham sorting out delivery dates etc. Siobham always replied to my email queries swiftly. Really can’t fault this company.”

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Posted 6 years ago

First Vehicle Leasing is rated 4.8 based on 1,526 reviews