First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 1,526 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Metrics

Info

4.8

Based on 1,526 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently took out a lease with FVL..for a Nissan Qashqai,I found the staff extremely helpful,the car is delivered to your home...the person delivering the vehicle spends time with you and explains how everything works on the vehicle..”

Helpful Report

Posted 5 years ago

Thank you for your review David, we're pleased to hear our staff were extremely helpful and the delivery of your new vehicle was a good experience for you. Enjoy your new vehicle and we look forward to assisting you again in the future at FVL!

Posted 5 years ago

“First class service simple process Very professional from start to finish.”

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Posted 5 years ago

“Seamless service from start to finish.”

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Posted 5 years ago

“Friendly helpful staff, everything done via email & phone, quick decision car delivered within 2 weeks Great service would definitely recommend”

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Posted 5 years ago

Thank you for your kind review! We are delighted you would definitely recommend us & are happy with the overall service received from our staff, we do aim to please! Happy Motoring! FVL

Posted 5 years ago

“Easily contactable and friendly staff”

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Posted 5 years ago

“Fast super service from start to finish Defo recommendations Thanks You”

First Vehicle Leasing 5 star review on 25th March 2019

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Posted 5 years ago

“all Staff who dealt with my query were extremely helpful. Excellent communication and knowledge. Prompt replies. Felt very reassured and supported all the way from the very first minute. They put me at ease and never felt pressured or rushed to make decision. I was given plenty of time to reach my decision.”

Helpful Report

Posted 5 years ago

Hello Dr Hamad and thanks for taking the time to share your feedback, it's very much appreciated. We are delighted to hear that you enjoyed the service and hope the new car is looking after you well. Happy Motoring, FVL

Posted 5 years ago

“Very pleased with the service given to me”

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Posted 5 years ago

“I got a new car”

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Posted 5 years ago

“No problems or hassle throughout my experience car was delivered o n time Frazer done well”

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Posted 5 years ago

Hello Allan and thank you for your glowing review! We're happy to hear that you had a hassle free experience! We hope the new car is looking after you. Happy Motoring, FVL

Posted 5 years ago

“Keira was absolutely amazing from start to finish and went out her way to get me my perfect car. Communication was constant throughout and any issues we had she resolved promptly. Great service and I love my car 🙂”

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Posted 5 years ago

Hello Naseem, Glowing praise indeed! Thanks so much for taking the time to share your feedback, it's very welcome! We hope the new car is going well and hope to welcome you back should you require another! Happy Motoring, FVL

Posted 5 years ago

“Prompt reply’s to emails and very friendly, helpful staff”

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Posted 5 years ago

“Excelent dedication and costumer service”

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Posted 5 years ago

Hi Marco and thanks for sharing your feedback with us! We hope the new car is going well for you! Happy Motoring, FVL

Posted 5 years ago

“Quick, efficient service.”

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Posted 5 years ago

Hello Mark, Thanks for your kind review! Happy Motoring, FVL

Posted 5 years ago

“Quick, clear and managed expectations from end to end.”

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Posted 5 years ago

“Made it so easy with good polite and first class people to deal with.”

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Posted 5 years ago

“Car was as expected - and the guy who delivered it was excellent”

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Posted 5 years ago

“Extremely helpful at all times during the set up process”

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Posted 5 years ago

Hi Laurence and thanks for your review, it means a great deal. We hope to welcome you back should you need another leased car in the future! Happy Motoring, FVL

Posted 5 years ago

“Good and Easy communication. Thank you”

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Posted 5 years ago

Hello Miroslav, Thanks for taking the time to share your feedback! We hope you enjoy your new car! Happy Motoring, FVL

Posted 5 years ago

“My interaction with Peter Sherry - very personable and understood my requirements.”

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Posted 5 years ago

Hi Alison and thanks for you review, that's great. We hope the new car is doing what you need it to. Happy Motoring, FVL

Posted 5 years ago

First Vehicle Leasing is rated 4.8 based on 1,526 reviews