First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 1,527 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Metrics

Info

4.8

Based on 1,527 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All very easy and simple great”

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Posted 6 years ago

“Missdold Car details”

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Posted 6 years ago

Hello, Sorry to hear about your experience. Please call our customer services team on 0345 365 3016 and we will look into this for you straightaway. FVL

Posted 6 years ago

“I have never leased before and Colin made the whole experience very painless and easy”

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Posted 6 years ago

Hello Scott and thank you for posting your feedback online for us and thanks for choosing First Vehicle Leasing for your first leased car! We hope it's going well for you and we hope to hear from you again should you require another in the future! Happy Motoring, FVL

Posted 6 years ago

“Good service from office and kept in touch”

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Posted 6 years ago

“I would highly recommend First Vehicle Leasing. They kept me informed of the progress of my order every step of the way. My contact Claire Khan was extremely helpful and polite. I will definitely use FVL again.”

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Posted 6 years ago

Hi Christine and thanks so much for taking the time to share your feedback! We are sure Claire will be delighted to hear the above too! We hope the new car is going well for you and look forward to welcoming you back again in the future! Happy Motoring, FVL

Posted 6 years ago

“Getting me the car I wanted for the best price”

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Posted 6 years ago

“Excellent service provided by the team at FVL especially Kiera, Louise and Claire. All questions and queries dealt with quickly. Have recommended to friends and family and we will definitely use them again for our business fleet! Talhah”

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Posted 6 years ago

Hello Talhah and thanks so much for taking the time to share your feedback, it means a lot to us. We are delighted to hear that the process went smoothly for you and to hear that you will come back! We hope the new car is treating you well. Happy Motoring, FVL

Posted 6 years ago

“Ease of ordering a vehicle and good selection available”

Helpful Report

Posted 6 years ago

Hello Peter and thanks for your review. We hope the new car is going well for you. Happy Motoring, FVL

Posted 6 years ago

“Friendly staff and efficient service made leasing a pleasant experience”

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Posted 6 years ago

“Very good customer service, great pricing and response times”

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Posted 6 years ago

“Quick and simple service”

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Posted 6 years ago

“Had a good look around in the market via many different companies. None were as useful as FVL. Kiera Kennedy was great, really patient and seemed to care unlike many other companies! Will defo be coming back at the end of my lease because of her. Quick delivery and competitive deal. Thanks!”

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Posted 6 years ago

Hello Tom and thank you for taking the time to share your feedback. We are very happy that you are happy! We look forward to welcoming you back should you need another lease car in the future. Happy Motoring, FVL

Posted 6 years ago

“Second lease car, ease of ordering and delivery process attractive to me.”

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Posted 6 years ago

Hi Peter, Thanks for taking the time to share your feedback online and for choosing First Vehicle Leasing for a second time, it means a great deal to us. We hope you are enjoying the new car. Happy Motoring, FVL

Posted 6 years ago

“Excellent car at an excellent price. Highly recommended!”

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Posted 6 years ago

Hello David and thanks for leaving your review online! We hope you enjoy the new car! Happy Motoring, FVL

Posted 6 years ago

“Great at initial sales then once contract signed, delivery confirmation and follow up was lacking. After service seems ok so far”

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Posted 6 years ago

“Prompt reliable service and kept me fully informed all the way through.”

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Posted 6 years ago

Hello Hugh and thanks for leaving your review. We are delighted to hear that you found the service reliable and informative. We hope the new car is going well for you and hope to welcome you back should require another in the future. Happy Motoring, FVL

Posted 6 years ago

“Very good customer service from start to finish. Any questions I had, they were always happy to help. Car was in stock so delivered within 2 weeks from calling up to delivery at my home.”

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Posted 6 years ago

“Frazer Longmuir is very easy to deal with.”

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Posted 6 years ago

Hello Alan and thanks for your review. We hope you are enjoying the new car. Happy Motoring, FVL

Posted 6 years ago

“FRAZER and other staff are always helpful, put customer first, do what they say they are going to do and get the job done. Dealt with Frazer for my last few cars and have highly recommended him and FVL to others.”

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Posted 6 years ago

Hello Kim and thank you for your glowing 5 star review! It really means a lot to everyone here and were sure Frazer will be delighted to hear your feedback. We hope you are enjoying the new car and if we can do anything further for you please don't hesitate to get in touch. Happy Motoring, FVL

Posted 6 years ago

“efficient, flexible, quick no fuss”

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Posted 6 years ago

First Vehicle Leasing is rated 4.8 based on 1,527 reviews