First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 1,527 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Metrics

Info

4.8

Based on 1,527 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Financial and business transactions don't generally make me emotive and this didn't.”

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Posted 6 years ago

“Excellent service throughout the process”

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Posted 6 years ago

“I received a great service for FVL, very helpful staff not pushy in anyway as you find sometimes, would highly recommend this company.”

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Posted 6 years ago

“I would reccomend this company to anyone. After being let down by 2 other companies, First vehicle leasing told me what was happening and what they could do about it. Stewart tried his best to get me my car straight away but unfortunately due to reasons out of his control was unsuccessful. Stewart knew exactly what I wanted and as soon as a car became available, he secured it for me. I cant imagine getting the same service from any other company. Stewart was fantastic in keeping me updated and no amount of questions were any bother. he was happy to help. all the staff i spoke to at first vehicle leasing were excellent and helped me in what I needed. A massive thanks to Stewart, i couldnt be happier with the service or the car.”

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Posted 6 years ago

Hello Rob and thanks for taking the time to leave your feedback. We are delighted to hear that managed to secure the vehicle you were looking for at a price you were happy with. We hope the new car is treating you well! Happy Motoring, FVL

Posted 6 years ago

“Staff were very supportive throughout the entire process. Staff were efficient, ,informative and happy to work to secure the best deal on your behalf.”

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Posted 6 years ago

Hello Mary and thanks for sharing your feedback online. We are delighted to hear your comments thank you. We hope the new car is treating you well! Happy Motoring, FVL

Posted 6 years ago

“Very efficient communication and the person I dealt with (Ross Longmuir) answered so many questions in an understandable way which I appreciated as this was my first time leasing.”

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Posted 6 years ago

“Quick and easy way to source a new vehicle”

First Vehicle Leasing 5 star review on 18th July 2018

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Posted 6 years ago

Hello Martin Thanks for taking the time to share your feedback and for uploading an image of your fantastic (and kind of mean looking) VRs! We do hope you enjoy the car and thank you again for choosing First Vehicle Leasing! Happy Motoring, FVL.

Posted 6 years ago

“Staff accessible, informative and friendly”

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Posted 6 years ago

“Our first time Leasing a Vehicle . Fantastic customer service which made it so easy . Thank you so much FVL xx”

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Posted 6 years ago

Hello Joy and Denis, Thank you for choosing FVL for your first leased car! We are glad that you found the process an easy one and hope you are now enjoying the new car! We hope to welcome you back for your next one! Happy Motoring! FVL.

Posted 6 years ago

“although delayed the transfer was carried out without problems”

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Posted 6 years ago

“Excellent customer service and car was delivered right to my door”

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Posted 6 years ago

“Extremely happy third time consecutive vehicle rental a smooth and supportive process. Chris Peary has dealt with all my rentals and being very professional and efficient.”

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Posted 6 years ago

Hello Catherine and thanks for sharing your experience online. We are delighted that have chosen to use our service three times in a row! Chris will be delighted to hear your feedback we're sure. We hope the new car is going well and hope to welcome you back for a fourth lease! Happy Motoring, FVL

Posted 6 years ago

“Great customer service throughout the process. Would highly recommend.”

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Posted 6 years ago

“Kept informed at every stage. Delivery on time and Paul was great sorting everything out. Excellent service thank you”

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Posted 6 years ago

Hello Myra and thanks for taking the time to share your feedback online! We hope the new car is treating you well and we hope to welcome you back should you need another in the future! Happy motoring, FVL

Posted 6 years ago

“Great deal and service from start to finish”

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Posted 6 years ago

“Excellent service from start to finish with great offers and staff.”

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Posted 6 years ago

“Very good service and communication from start to finish”

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Posted 6 years ago

“good communication”

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Posted 6 years ago

“It was quite a stress free experience with help all the way.”

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Posted 6 years ago

“From the moment that we made contact with David Martin, the service was exceptional. We've had lots of quotes from many different companies but FVL won't be beaten on price and service is really key to our company, we've now had six cars from FVL, and we wouldn't go anywhere else. Nigel Rayment Director. Nigel Rayment Milliner and Nigel Rayment Boutique London-Manchester”

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Posted 6 years ago

Hello Nigel and thanks so much for taking the time to write your review. Great service is exactly what we are trying to achieve at FVL, it means a great deal to us that you have come back a sixth time. David will be delighted to hear the feedback also. We hope you are enjoying the latest addition to the fleet! Happy Motoring, FVL

Posted 6 years ago

First Vehicle Leasing is rated 4.8 based on 1,527 reviews