First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.83

4.8 Rating 1,539 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Metrics

Info

4.8

Based on 1,539 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with my new car. First time leasing and all worries were put at ease by Scott who was on hand to help with any queries throughout the process. Got a great price and the delivery went very well. Would highly recommend FVL to anyone.”

First Vehicle Leasing 5 star review on 17th March 2021

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Posted 4 years ago

“I’m extremely happy with FVL, James Mark helped me throughout the entire process, answering every question and go over the whole journey in detail. It’s been my first time leasing and only being 22 I was worried, however, so far I am beyond impressed!”

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Posted 4 years ago

Hello HGH! Thanks so much for taking the time to share your glowing five-star review with us! We're delighted you chose FVL for your first leased car! And we're sure James will be happy with the feedback too! Enjoy the new car, FVL

Posted 4 years ago

“I had wanted to use a Scottish Company to supply my new car and FVC after much research were the pick of the bunch. The leasing of my Car was very straight forward and I was talked through every stage. My only gripe was the extended delivery of my V W TROC . This was out of FVL ,s hands as I had ordered some options to my car and delivery was 12 weeks”

First Vehicle Leasing 5 star review on 16th March 2021

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Posted 4 years ago

Hello Kenneth and thanks for taking the time to share your feedback! It means a lot to us! We really like your T-Roc with the black roof and mirror caps, looks very smart indeed! We hope the T-Roc goes well for you and that we can welcome you back should the need arise again in the future. Happy Motoring, FVL

Posted 4 years ago

“Amazing service, extremely friendly. Particularly Chris Peart, fantastic service.”

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Posted 4 years ago

“Amazing service, extremely friendly. Particularly Chris Peart, fantastic service.”

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Posted 4 years ago

Thanks for your kind review Ged! It means a lot to us! We hope the new car is going well! Happy Motoring, FVL

Posted 4 years ago

“New car arrived today and I’m very happy. Great customer service, especially by Scott who was very helpful with all my enquiries. Good price, the best I could find and my first time leasing a car which I found stress free. Would highly recommend.”

First Vehicle Leasing 5 star review on 11th March 2021

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Posted 4 years ago

Hello Danielle and thanks for taking the time to share your feedback with us! We're delighted that you chose FVL for your first leased car! The new T-Roc looks ace! We love it in the White! Happy Motoring, FVL

Posted 4 years ago

“Great car at a great price, whole process was very professionally dealt with.”

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Posted 4 years ago

“FVL were recommended to me by a Sales Rep from a Dealer. Fraser promptly responded to my enquiry with both an initial call and then by email. The process to agree, secure the car and sign all the paperwork (remotely due to Covid) was swift and efficient. FVL were able to secure the vehicle in a very short period of time and kept me informed with regular updates as to progress of my order. The car was delivered on the agreed day and time with no issues. Absolutely no issues and I am happy to recommend FVL to others.”

First Vehicle Leasing 5 star review on 10th March 2021

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Posted 4 years ago

Hi Stevie and thank you for taking the time to write your detailed five star review, it really does mean a great deal to us. We hope the new Mk8 GTD is going well for you! It certainly looks like it should from here! Great photos too, thanks! Hopefully we can welcome you back should the need arise again. Happy Motoring, FVL

Posted 4 years ago

“Great friendly service and really happy with car”

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Posted 4 years ago

“Professional from first phone call to delivery of vehicle.”

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Posted 4 years ago

“Very friendly Did everything to help Was hassle free”

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Posted 4 years ago

Hello Robert and thanks for taking the time to leave your 5 star review! It means a lot to us! We hope the new car is going well for you! Happy Motoring, FVL

Posted 4 years ago

“Really great efficient service”

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Posted 4 years ago

Thanks for your kind review Kye! We're delighted that you enjoyed the service. We hope the new car is looking after you well! Happy Motoring, FVL

Posted 4 years ago

“Always great service.”

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Posted 4 years ago

“I have now Leased two cars with yourselves. I am still waiting for response to a question asked why my latest car has no satnav, still no answer a bit dissappointing. I would like to gwt tis sorted out asap”

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Posted 4 years ago

“Lots of updates from Frazer and Tina very smooth Transaction from one car to another”

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Posted 4 years ago

“Great service from start to finish, would definitely recommend FVL to friends and family.”

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Posted 4 years ago

“This is the second time I have sourced a vehicle with FVL. The choice of vehicles is extensive and they are very competitively priced. Great customer service and communications at every stage in the process from enquiry through to delivery.”

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Posted 4 years ago

Hello Guy ! Thanks for coming back a second time to use our services, it means a lot to us. And a double thanks for taking the time to share your feedback with us online, that's brilliant. We hope you are enjoying the new car! Happy motoring! FVL

Posted 4 years ago

“Helpful conversations with FVL staff members making the ordering/selection process straightforward and then the rest of the end to end process”

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Posted 4 years ago

“You said on the phone the car(vw I’d 3) would come with a 3 prong charging lead! It didn’t!!!! , so I have to buy one £300!!!!!!”

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Posted 4 years ago

Hello Pamela, We're sorry to hear about your charging cable!! We will have someone be in touch to assist you today. FVL

Posted 4 years ago

“Great service from start to finish, would definitely recommend FVL to friends and family.”

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Posted 4 years ago

First Vehicle Leasing is rated 4.8 based on 1,539 reviews