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First Vehicle Leasing Reviews

4.8 Rating 1,531 Reviews
97 %
of reviewers recommend First Vehicle Leasing
4.8
Based on 1,531 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read First Vehicle Leasing Reviews

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

Write Your review

First Vehicle Leasing 5 star review on 14th April 2023
Steven B
First Vehicle Leasing 5 star review on 27th January 2023
John H
First Vehicle Leasing 5 star review on 17th November 2022
John H
First Vehicle Leasing 5 star review on 17th November 2022
John H
First Vehicle Leasing 5 star review on 31st October 2022
Iona M
First Vehicle Leasing 5 star review on 31st October 2022
Iona M
First Vehicle Leasing 5 star review on 31st October 2022
Karen M
153
Anonymous
Anonymous  // 01/01/2019
Good communication
Helpful Report
Posted 5 years ago
This was such a simple and stress free transaction. I dealt with Jason, who went above and beyond to make sure I got the exact car I wanted. This was a significant saving in comparison to pcp deals. Car was delivered to my door at 0900 so I could enjoy the rest of my day without worrying about being home. Excellent service.
First Vehicle Leasing 5 star review on 17th October 2019
Helpful Report
Posted 5 years ago
Hi Mark and thanks for your kind review and great photograph! Your new 3008 looks like a very nice place to be! We're delighted that you chose First Vehicle Leasing for your new car lease and to hear that we were able to save you money! Happy Motoring, FVL
Posted 5 years ago
Because they did everything for us
Helpful Report
Posted 5 years ago
Hello Joyce and thanks for sharing your review with us online. We're delighted that you chose First Vehicle Leasing and hope to welcome you back should you need another in the future. Happy Motoring, FVL
Posted 5 years ago
Great deals on offer and very good informative staff involved withy transaction.
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Posted 5 years ago
I am very pleased with the car and the service I received I would recommend you to everyone
Helpful Report
Posted 5 years ago
easy, peasy lemon squeezy! Seamless process, friendly advice, on time delivery and my expectations met and exceeded in many ways!
Helpful Report
Posted 5 years ago
Hi @Steeliebobs! The proof of the pudding is in the eating! We're delighted to hear that you enjoyed the process and we hope the new car is going well for you! We hope to welcome you back for more automotive treats again in the future! Happy Motoring, FVL
Posted 5 years ago
Good service did everything promised
Helpful Report
Posted 5 years ago
I found the experience of leasing a car with FVL easy. I have just received my second VW golf with them after 3 years leasing my first Golf with them. Customer service is good during and after. A positive experience and am sure the next 3 years will also be the same.
Helpful Report
Posted 5 years ago
Hello Malgorzatta and thanks for taking the time to share your feedback for us online, it means a great deal. We're delighted that you have chosen to use us again and we will be more than delighted to welcome you back should you need another in the future! Happy Motoring, FVL.
Posted 5 years ago
How the staff communicated all information in a courteous manner, in particular Claire Khan.
Helpful Report
Posted 5 years ago
Thank you for the kind review Hugh, we hope the new car is going well for you! Happy Motoring, FVL
Posted 5 years ago
FVL's approach from the outset was to ensure I was happy with the service I received from enquiry to eventual receipt of my vehicle. It didn't end there! The after-service care has been very impressive.
Helpful Report
Posted 5 years ago
Thanks for your kind review Scott! We're delighted that you enjoyed the service and we hope the new car is going well for you! Happy Motoring, FVL!
Posted 5 years ago
Helping with organising the collection of the previous car so I didn’t have to worry!
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Posted 5 years ago
Great friendly service and honest people 👍
Helpful Report
Posted 5 years ago
Delivered on time and customer contact
Helpful Report
Posted 5 years ago
Kept me informed all along the way
Helpful Report
Posted 5 years ago
Hi Sanjeev and thanks for your review! We hope the new car is going well! Happy Motoring, FVL
Posted 5 years ago
Great service from start to finish. The staff always called me back and ensured I was kept informed every step of the way.
Helpful Report
Posted 5 years ago
As always very professional, quick to respond and excellent service from start to finish. This is the 3rd car I have leased and would highly recommend (and have) to family and friends
Helpful Report
Posted 5 years ago
Hi Joan! Thanks for choosing FVL for a third time! We're delighted that you have enjoyed the service we provide, not just once but for your last three cars! We hope the new car goes well and we hope to welcome you back again! Happy Motoring, FVL
Posted 5 years ago
very good from start to finish, love my new car and a pleasure to deal with.
Helpful Report
Posted 5 years ago
Firstly, this is my first time leasing a car! Everything has gone extremely smooth so far; from ordering the vehicle , right through to delivery. I had to travel to Aberdeen from Shetland, by ferry, to pick up the car but all went extremely well. The car was just as I expected. All in all although it is early days yet, I am extremely satisfied with First Leasing and will probably go back to them for another vehicle at the end of my lease period! W J Anderson.
Helpful Report
Posted 5 years ago
Hello Will and thanks for taking the time to share your feedback with us, we appreciate it. We're delighted that you chose First Vehicle Leasing for your first leased car! And it makes it even better that you are extremely satisfied with the process as that really is our mission! We hope the new car looks after you well and we hope we can welcome you back again should you need another in the future! Happy Motoring, FVL
Posted 5 years ago
Very easy to deal with talked me through everything and easy to understand.
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Posted 5 years ago
Great service
Helpful Report
Posted 5 years ago
First Vehicle Leasing is rated 4.8 based on 1,531 reviews