First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 1,526 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Metrics

Info

4.8

Based on 1,526 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service Very helpful staff”

Helpful Report

Posted 5 years ago

Hi Adam, Thanks for taking the time to leave your review, it means a great deal. Happy Motoring, FVL

Posted 5 years ago

“Excellent service, with everything completed quickly and in a friendly manner.”

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Posted 5 years ago

Hello Martyn and thank you for sharing your experience with us online. We're happy to hear your enjoyed our service and look forward to welcoming you back should you need another leased car! Happy Motoring, FVL

Posted 5 years ago

“Quality of service, attention to detail.”

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Posted 5 years ago

“Extremely helpful and professional staff who made the arrangements proceed smoothly.”

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Posted 5 years ago

“Excellent service and kept me informed every step along the process. Cannot recommend highly enough!”

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Posted 5 years ago

Hello Peter and thanks so much for taking the time to share your feedback online for us, we really appreciate it. We're delighted to hear that you enjoyed the service and thanks again for the recommendation too! We hope the new car is everything you expect it to be! Happy Motoring, FVL

Posted 5 years ago

“good price”

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Posted 5 years ago

“First Vehicle Leasing have been very helpful, they provided quotes for every model I requested and came up with my new car very quickly, they let me keep my other vehicle until the new one arrived too. They have been very efficient and helpful, plus great prices.”

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Posted 5 years ago

Hello Julie and thanks for taking the time to leave your review, your feedback is very much appreciated! We hope the new car is going well and hope to welcome you back again! Happy Motoring, FVL

Posted 5 years ago

“Second lease with FVL. Nice and easy to deal with, and quick delivery.”

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Posted 5 years ago

“persistent and ensured I was happy at all times”

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Posted 5 years ago

Hi Malcolm. Thanks for your review! We hope the new car is treating you well! Happy Motoring, FVL

Posted 5 years ago

“Great customer service.”

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Posted 5 years ago

“Great customer service from start to finish. The whole team are always there for you!”

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Posted 5 years ago

Hello Gerry and thanks very much for taking the time to share your feedback! We hope the new car is doing well for you. Happy Motoring, FVL

Posted 5 years ago

“working with me to find the right car at the right price”

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Posted 5 years ago

Hi Neil, Thanks for your review, it means a lot! We hope you are enjoying the new car! Happy Motoring, FVL

Posted 5 years ago

“What an easy, seamless process. My first leasing experience and it couldn't have been made more easy by the staff at FVL. No paperwork required, so quick. I had a new car delivered within 3 weeks from my first telephone conversation.”

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Posted 5 years ago

Hi Jo and thanks for taking the time to share your experience! We're delighted to hear that you found the process to be quick and hassle free. We really hope you enjoy the new car and we hope to welcome you back should you require another in the future. Happy Motoring, FVL

Posted 5 years ago

“Good customer service (via the person I went to previously) and also good prices.”

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Posted 5 years ago

Hi Sarah and thanks for taking the time to leave your review. We're delighted to hear that you've come back to us and yes for continuity we will always try and put you onto your last account manager! We feel it keeps things simple when you have had dealings with the same person in the past! We hope the new car is going well for you! Happy Motoring, FVL

Posted 5 years ago

“The advisor was very clear and gave very good instructions on how the process would go and this made the experience as very easy one .”

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Posted 5 years ago

“Very efficient service and found me exactly what I was looking for”

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Posted 5 years ago

Hi Pamela, Thanks very much for your review, we hope the new car is going well! Happy Motoring, FVL

Posted 5 years ago

“Excellent service, very professional and very helpful, have been with FVL for over 6 years now and never had no complaints.”

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Posted 5 years ago

“2nd car through FVL and once again another stress less transaction.”

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Posted 5 years ago

Hi Bryan thanks for your review and for coming back a second time we really appreciate the custom! We hope the new car is going well for you! Happy Motoring, FVL

Posted 5 years ago

“Provided excellent customer service, competitive pricing on the exact vehicle required and very pleased with the overall handling of my car lease plan application.”

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Posted 5 years ago

Hello Chris and thanks very much for taking the time to share your feedback, it's very much appreciated! We hope the new car looks after you well and hope to welcome you back in the future! Happy Motoring, FVL

Posted 5 years ago

“Second time with FVL and the service is still brilliant and responsive. Alan is still reactive and very professional.”

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Posted 5 years ago

Hi Geraud, Thank you for the lovely review and we're delighted to hear that this is your second car from us! We hope to welcome you back again! Enjoy the new car! Happy Motoring, FVL

Posted 5 years ago

First Vehicle Leasing is rated 4.8 based on 1,526 reviews