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First Vehicle Leasing Reviews

4.8 Rating 1,526 Reviews
97 %
of reviewers recommend First Vehicle Leasing
4.8
Based on 1,526 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read First Vehicle Leasing Reviews

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

Write Your review

First Vehicle Leasing 5 star review on 14th April 2023
Steven B
First Vehicle Leasing 5 star review on 27th January 2023
John H
First Vehicle Leasing 5 star review on 17th November 2022
John H
First Vehicle Leasing 5 star review on 17th November 2022
John H
First Vehicle Leasing 5 star review on 31st October 2022
Iona M
First Vehicle Leasing 5 star review on 31st October 2022
Iona M
First Vehicle Leasing 5 star review on 31st October 2022
Karen M
153
Anonymous
Anonymous  // 01/01/2019
Very efficient service with quick and accurate responses to all queries, in addition the rates offered were very competitive.
Helpful Report
Posted 6 years ago
really easy to deal with - car delivered at a time to suit us. Kept up to date the whole time - no complaints at all - and we LOVE our new car!
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Posted 6 years ago
First time I have leased a vehicle. Very happy with service.
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Posted 6 years ago
Great service.
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Posted 6 years ago
I have recently leased a Mercedes E-class from FVL and the whole experience has been a pleasure. Peter has been friendly and professional and I am very happy with the car and the deal.
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Posted 6 years ago
Hi Mike and thank you for taking the time to leave your feedback it's very much appreciated. We're sure Peter will be delighted to hear the feedback also. We hope the new Mercedes looks after you! Happy Motoring, FVL
Posted 6 years ago
Professional, accommodating and courteous
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Posted 6 years ago
In the end when we were dealt with the right person, we were dealt with extremely efficiently.
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Posted 6 years ago
Excellent customer service
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Posted 6 years ago
Everything happened smoothly from start to finish and I am delighted with my new car - all at a very competitive price too.
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Posted 6 years ago
Excellent service. Preferred car delivered all in a very professional manner.
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Posted 6 years ago
The personal and individual customer service provided by Tony. He was polite, knowledgeable, helpful and made sure I was kept informed Of the progress leaving me completely reassured of the situation
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Posted 6 years ago
From the first enquiry to the delivery of the car the whole process took less than 4 weeks! Peter was very helpful and kept me updated all the way through. I wouldn't have any hesitation in recommending them
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Posted 6 years ago
After a number of quotes that missed the mark for me I ended up with a replacement vehicle for similar rates. The team were also helpful in assisting with some issues raised by the previous finance company but disappointed the return was not fully supported (I understand this is the finance company issue).
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Posted 6 years ago
Always curtious and treat you like they value your business.
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Posted 6 years ago
Excellent service from start to finish
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Posted 6 years ago
Good company to deal with, Stewart was very helpful throughout the whole process
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Posted 6 years ago
Communication is good. Staff where polite and knowledgeable.
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Posted 6 years ago
Hello Teresa and thanks for sharing your feedback. We hope the new car is treating you well! Happy Motoring, FVL
Posted 6 years ago
Generally happy with the car but as usual changes to car make and model after committing to the original vehicle.
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Posted 6 years ago
Kept up to date at each stage throughout wait period for vehicle.
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Posted 6 years ago
Hello Jim and thank you for your review. We hope the new car is doing what you need it to! Happy Motoring, FVL
Posted 6 years ago
Made the process really simple, kept in touch and delivered the car bang on time.
Helpful Report
Posted 6 years ago
Hello Mark and thanks for taking the time to share your feedback. We're delighted to hear that you found the process a simple one and glad that you are now enjoying your new car. Happy Motoring, FVL
Posted 6 years ago
First Vehicle Leasing is rated 4.8 based on 1,526 reviews