First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 1,526 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Metrics

Info

4.8

Based on 1,526 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy”

Helpful Report

Posted 5 years ago

“Perfect service, answered all questions and quick at responding”

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Posted 5 years ago

“Excellent customer service throughout my whole experience initiating my leasing through to delivery of my new vehicle. Communication and knowledge from staff was 5 star. My car was delivered quickly and efficiently and I’m so pleased with it and my choice to use First Vehicle Leasing. I would definitely recommend this company and will be using them again in future for sure.”

Helpful Report

Posted 5 years ago

Hello Danielle and thank you so much for taking the time to share your feedback. We're delighted to hear that you enjoyed your experience and we hope to welcome you back again in the future! Enjoy the new car! Happy Motoring, FVL

Posted 5 years ago

“Good price for the car”

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Posted 5 years ago

“Very helpful and efficient”

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Posted 5 years ago

“Great service quick delivery and very happy with my new car 💙”

First Vehicle Leasing 5 star review on 24th April 2019

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Posted 5 years ago

Hello Rosie! Thanks for taking the time to leave your feedback and post up your picture, the new Juke looks fantastic! Happy Motoring, FVL

Posted 5 years ago

“As always excellent service from all, Before and after delivery. Frazier, always gives 110% and is a large part of our continuing custom. Thank you”

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Posted 5 years ago

“Good communication, vehicle delivered on time and as required. Pricing for my chosen vehicle was very competitive.”

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Posted 5 years ago

“Very friendly, personel and efficient service. Helped me walk through a range of options to find the best deal for me.”

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Posted 5 years ago

Hello Lee and thanks for sharing your feedback, it means a great deal. We hope the new car is going well! Happy Motoring! FVL

Posted 5 years ago

“The service has been first rate and they have delivered a vehicle satisfying expectations. Thank you all.”

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Posted 5 years ago

“Fast, efficient and accurate service”

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Posted 5 years ago

Hello Janet and thanks for your kind review! We hope your new car is doing well. Happy Motoring, FVL

Posted 5 years ago

“As always excellent customer service”

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Posted 5 years ago

“Ross is always very helpful and provides information on request in a prompt manner. He is always happy and friendly on the phone.”

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Posted 5 years ago

Hi Kevin, Thanks for your kind review! We hope the new car is going well! Happy Motoring, FVL

Posted 5 years ago

“Generally very good throughout - I was kept well informed - my initial inquiries were met with detailed info. and cost options. I was made aware that the particular car Skoda Octavia had a 4 month or so delivery - and it was on time. I've now had cars from FVL for about eight years. Very happy with new car”

Helpful Report

Posted 5 years ago

Hello Willie and thank you for taking time out to share your feedback. It's brilliant to hear that you have been with us for 8 years! That's fantastic, we hope we can continue to keep you on board for another 8, if not more! Glad to hear the new car is going well! Happy Motoring, FVL

Posted 5 years ago

“Great service all the way through!”

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Posted 5 years ago

“A family friend recommend this company to me...i went through all the process with Peter Sherry he took me through all the process smoothly and quickly. I am so pleased with my brand new Clio which arrived yesterday!! So helpful and friendly service!”

First Vehicle Leasing 5 star review on 16th April 2019

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Posted 5 years ago

Hello Kassie and thanks so much for taking the time to write your review and upload your photo! We're delighted that you enjoyed the process and we hope new enjoy your Clio as much! Happy Motoring, FVL

Posted 5 years ago

“I was helped through every stage of the procedure and Ross Longmuir was very kind and understanding about any difficulties. Was completely satisfied”

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Posted 5 years ago

“Great customer service”

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Posted 5 years ago

“Good communication - always helpful.”

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Posted 5 years ago

“Very polite and helpful staff.”

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Posted 5 years ago

Thanks for your feedback Mr Walker! We hope the new car is treating you well. Happy Motoring, FVL

Posted 5 years ago

First Vehicle Leasing is rated 4.8 based on 1,526 reviews