First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.83

4.8 Rating 1,531 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Metrics

Info

4.8

Based on 1,531 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

Write Your review

Tell us how First Vehicle Leasing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service brilliant Michelle hills made everything easy for us and a lovely lady highly recommend you”

Helpful Report

Posted 6 years ago

Hi Tommy and thank you for taking the time to leave your review! Michelle will be delighted to read your feedback we're sure. We hope the new car is going well for you. Happy Motoring, FVL

Posted 6 years ago

“I have leased many cars over the years and my experience with FVL was the easiest, most professional, friendly service I have ever had. Thank you Peter who helped me source a lovely car I will recommend you to everyone..”

Helpful Report

Posted 6 years ago

Hello Mary and thank you for sharing your lovely review! We are delighted to receive such glowing feedback, it means a great deal to us and we hope that your car looks after you well! Hopefully we can look forward to welcoming you back should you require another in the future. Happy Motoring, FVL

Posted 6 years ago

“Found the car I wanted and was able to match my deposit requirement.”

Helpful Report

Posted 6 years ago

“Paper work was kept to a minimum and the whole process of ordering and receiving the car was hassle free!”

Helpful Report

Posted 6 years ago

Hello Hayley, Thank you for taking the time to share your feedback with us online. We are glad to hear that you found the process a straight forward one and hope you are now enjoying your new car! Happy Motoring, FVL

Posted 6 years ago

“Really simple straight forward process. Very helpful staff”

Helpful Report

Posted 6 years ago

“Good price.”

Helpful Report

Posted 6 years ago

“Fantastic service and very helpful attentive staff.”

Helpful Report

Posted 6 years ago

“Very helpful staff and kept me updated on my order.”

Helpful Report

Posted 6 years ago

“Excellent customer service from start to finish. Gerard was great to deal with very responsive to any questions we had, we would recommend FVL to everyone. Thank you”

Helpful Report

Posted 6 years ago

Hello Margaret and thanks for your glowing review! We are delighted to hear that you found our service excellent! We hope the new car looks after you and we look forward to welcoming you back again should you require another contract hire in the future. Happy Motoring, FVL.

Posted 6 years ago

“Car delivered on date as promised and in perfect condition drives well, only had for 3 weeks”

Helpful Report

Posted 6 years ago

Hello Andy and thanks for sharing your feedback. We hope the car continues to treat you well! Happy Motoring, FVL

Posted 6 years ago

“Got the right car at the right price and made everything straight forward.”

Helpful Report

Posted 6 years ago

“The service I received was fantastic and the options provided were appropriate and there was no pressure selling”

Helpful Report

Posted 6 years ago

Hi Dennis and thank you for your feedback we do appreciate it. We are delighted to hear that you are happy with the service we provide. Happy Motoring, FVL

Posted 6 years ago

“From the initial specification of the car Duncan made everything easy and hassle free to order the type of car I wanted at the best price. I was then handed onto the delivery team where I would especially like to thank Lauraine, who helped me out with issues of transferring my number plate over with the DVLA. I would be happy to recommend FVL to others and would certainly consider getting my next vehicle through them.”

Helpful Report

Posted 6 years ago

Hello Ian and thank you for taking the time to write your feedback, it's very much appreciated. We will be sure to pass your feedback onto Lauraine and Duncan who we're sure will be happy to hear your comments. We hope you enjoy the new car! Happy Motoring, FVL

Posted 6 years ago

“got my car in time , unlike the company that was supposed to pick my old one up . its still on the road”

Helpful Report

Posted 6 years ago

“Excellent customer service, they make you feel valued and are frequently in touch with updates to the delivery etc. The car came extremely quicky (under 2 weeks) the fastest around and at a decent price. Plus a few additional extra also included! Thank you David and the team.”

First Vehicle Leasing 5 star review on 10th August 2018

Helpful Report

Posted 6 years ago

Hi Marvin, Thanks for taking the time to leave such great feedback. And for uploading your photo, the White looks great in the sunshine! It's brilliant that you were made to feel valued, this is extremely important to us and to be honest we feel there isn't enough of this from internet based companies at the moment! We hope you enjoy the lovely new Focus! Happy Motoring, FVL

Posted 6 years ago

“Great comms and easy to deal with”

Helpful Report

Posted 6 years ago

Hello Sean and thanks for leaving your feedback for us online. It's great to hear you found us easy to deal with and we hope that you are not enjoying your new car. Happy Motoring, FVL

Posted 6 years ago

“Excellent customer service and I was kept up to date with everything and car was delivered on time. Great to deal with FVL. Would highly recommend to everyone.”

Helpful Report

Posted 6 years ago

Thank you for leaving your kind review! It means a lot to us to hear this kind of feedback as this is what we are trying to achieve on a daily basis. We hope you are enjoying your new car. Happy Motoring, FVL

Posted 6 years ago

“Great service from start to finish. David couldn’t do enough to help and was always very responsive to any questions.”

Helpful Report

Posted 6 years ago

Hello Sean and thank you for taking the time to share your feedback it means a lot to us. David will be happy to hear the feedback we're sure. We hope the new car is going well, thanks again. Happy Motoring, FVL

Posted 6 years ago

“Excellent customer service from start to finish”

Helpful Report

Posted 6 years ago

“Provided me a quick and easy quote which I could then check and ensure I was happy with and move forward with the guided signing procedure which was quick and easy and hassle free! The brand new vehicle was with me within a week after signing!”

Helpful Report

Posted 6 years ago

Hi Drew and thanks so much for leaving your review, it means a great deal to us. It's great to hear the process was quick and hassle free for you. We hope the new car is doing what you need it to. Happy Motoring, FVL

Posted 6 years ago

First Vehicle Leasing is rated 4.8 based on 1,531 reviews