First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 1,527 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Metrics

Info

4.8

Based on 1,527 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a Mercedes A180 from them almost 2 years ago and found them very efficient and easy to deal with. I won't hesitate to deal with John Hart again.”

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Posted 6 years ago

“Very happy with the service i received.”

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Posted 6 years ago

“Made the process very quick and easy for someone who had never done it before. Kept me fully informed of what and when things were happening and car delivered on time with only 10 miles on the clock”

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Posted 6 years ago

Hello Barry and thanks very much for sharing your feedback. We are delighted to hear that you found the process a smooth one and hope you are enjoying your new car. Happy motoring, FVL.

Posted 6 years ago

“Excellent communication through out”

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Posted 6 years ago

“Find out the right car for me, very professional, the whole process was straight forward, customer service is excellent”

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Posted 6 years ago

“They kept me up to date as to what was happening on a daily pace John hart was my contact and he was my anchor man.”

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Posted 6 years ago

Hi Daniel, Thanks for sharing your feedback, it's very much appreciated. We hope you are enjoying the new car and we're delighted to hear that everything met with your approval. We hope to welcome you back should you need another leased vehicle in the future. John we're sure will still be here. He is very much like a big FVL Anchor... Happy Motoring, FVL

Posted 6 years ago

“Smooth and easy from start of the sale until delivery of vehicle. Frazer Morrison very professional, helpful and friendly. Kept me up to date with delivery etc.”

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Posted 6 years ago

Hello Lyndsey and thanks for your glowing review! We are delighted to hear that you found the process a smooth one. We hope you are now enjoying your new car. Thanks so much for choosing First Vehicle Leasing. Happy Motoring, FVL

Posted 6 years ago

“Fist class service this is the second car I've had from you I would highly recommend firs vehicle”

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Posted 6 years ago

Hello Ann, We are delighted that you came back for second vehicle and we hope the new car is doing what you need it to! Happy Motoring, FVL

Posted 6 years ago

“Really good, friendly customer service from John Gallagher. Couldn't do enough for me. Joe Hird who drove the car to me for delivery was lovely and too the time to explain the features and do a thorough inspection. Very happy customer!”

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Posted 6 years ago

Hello Sophie and thanks so much for taking the time to share your feedback online. It means a great deal to everyone to hear this kind of thing so we will be sure to let John and Joe know. We hope you are enjoying the new car and it does everything you need it to. Happy Motoring, FVL.

Posted 6 years ago

“Swift, made simple, for a first time leaser. Great service so far.”

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Posted 6 years ago

“Brilliant service from start to finish, Will be using again. We dealt with Keira who was excellent,we will defiantly be coming back and recommending more people to this company. Our VW Golf GTD turned up at the time they said it would and was perfect. Highly recommend 😊👌🏼”

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Posted 6 years ago

“Brilliant company to deal with from start to finish would definetly use again”

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Posted 6 years ago

“Very professional, helpful, nothing is a problem at all, quick response excellent customer service before during and after the sale. Very impressed with level of care”

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Posted 6 years ago

“Easy to deal with, friendly and helpful”

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Posted 6 years ago

Hello Neil, We really appreciate your feedback and hope the new car does what you need it to and more! Happy Motoring! FVL

Posted 6 years ago

“FVL kept me in touch from start to finish, keeping me notified of the progress of my order. First class service all the way to delivery of our lease car.”

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Posted 6 years ago

Hello Thomas and thanks so much for sharing your feedback! We are delighted to hear that our service met your standards and we hope you are enjoying the new car! Happy Motoring, FVL.

Posted 6 years ago

“Very efficient and transparent with how they work”

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Posted 6 years ago

“Fantastic customer service, nothing was ever a problem and the whole process was so simple, quick and easy”

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Posted 6 years ago

“Another seamless transaction The second time I have arranged a leasing through FVL. Many thanks Ross.”

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Posted 6 years ago

Hello Adam and thanks for taking the time to leave your review. We are delighted to have you return for another new car and we do hope you enjoy this one as much as you did your last! Happy Motoring, FVL.

Posted 6 years ago

“Kiera and her colleague ensured the process was smooth and efficient. I had been burgled and my car stolen and Kiera was kind and so helpful throughout the process. She was always available to answer my queries in a professional manner. The delivery was seamless and I’m loving my new car!”

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Posted 6 years ago

Hello Maria and thanks for sharing your feedback with us. Happy Motoring! FVL

Posted 6 years ago

“Simple process and simple delivery”

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Posted 6 years ago

First Vehicle Leasing is rated 4.8 based on 1,527 reviews