First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.83

4.8 Rating 1,531 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Metrics

Info

4.8

Based on 1,531 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service and communication from start to finish”

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Posted 6 years ago

“good communication”

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Posted 6 years ago

“It was quite a stress free experience with help all the way.”

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Posted 6 years ago

“From the moment that we made contact with David Martin, the service was exceptional. We've had lots of quotes from many different companies but FVL won't be beaten on price and service is really key to our company, we've now had six cars from FVL, and we wouldn't go anywhere else. Nigel Rayment Director. Nigel Rayment Milliner and Nigel Rayment Boutique London-Manchester”

Helpful Report

Posted 6 years ago

Hello Nigel and thanks so much for taking the time to write your review. Great service is exactly what we are trying to achieve at FVL, it means a great deal to us that you have come back a sixth time. David will be delighted to hear the feedback also. We hope you are enjoying the latest addition to the fleet! Happy Motoring, FVL

Posted 6 years ago

“David was helpful and demonstrated excellent customer service. He gave us options, and always kept us informed regarding the collection of our existing vehicle and the delivery of the new one.”

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Posted 6 years ago

“Very good service, only issue was the time delay on the vehicle being available but I believe that was delay on supplie’s side”

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Posted 6 years ago

“Great updates and communication about vehicle delivery”

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Posted 6 years ago

“Kept me informed when car will be delivered.”

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Posted 6 years ago

“They are all so helpful and make the whole process so easy . Very good customer service would highly recommend this company.”

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Posted 6 years ago

“Really easy to deal with, and clear communication throughout whole process.”

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Posted 6 years ago

“The sales man Paul in your Glasgow branch was extremely efficient and helpful. Your company was recommended by a friend. I am glad I followed that up. The admin team I dealt with were equally helpful.”

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Posted 6 years ago

“Fantastic service... very efficient, helpful and knowledgeable.”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“their pricing was very good compared to other companies I had contacted. they kept me informed throughout”

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Posted 6 years ago

“Competitive rates and very easy to deal with.”

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Posted 6 years ago

“you were always accessible”

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Posted 6 years ago

“From the first initial contact to taking delivery was smooth and easy. FVL kept me well informed with regular updates. Extremely pleased with the service provided.”

First Vehicle Leasing 5 star review on 21st June 2018

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Posted 6 years ago

Hi Michael and thanks for taking the time to share your valuable feedback! We are delighted to hear that you found the process a smooth and informative one! Thank you for choosing FVL to supply your new Tiguan, it looks fantastic! Happy Motoring, FVL

Posted 6 years ago

“I got a great deal on a car and the guys, Chris Peart in particular, dealt efficiently with a slight hiccup (from the dealerships side) ensuring I still received the car I wanted at the price agreed. The service throughout was friendly, professional and I was kept updated on a regular basis.”

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Posted 6 years ago

“Excellent service again from start to finish. This is my second car through FVL and can not fault their customer care. I have recommended them to my work colleagues and they have all taken up their service. thanks again.”

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Posted 6 years ago

“Acquired what I wanted and offered options”

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Posted 6 years ago

First Vehicle Leasing is rated 4.8 based on 1,531 reviews