First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 1,527 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Metrics

Info

4.8

Based on 1,527 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made everything easy with no issues”

Helpful Report

Posted 6 years ago

Hello Lynne and thanks for your sharing your feedback online. We hope the new car is going well! Happy Motoring, FVL

Posted 6 years ago

“Being kept in touch with our things was going with my new car”

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Posted 6 years ago

“Everything was made very easy and everything explained in full.”

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Posted 6 years ago

“Friendly staff .great communication .no hassles .brilliant”

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Posted 6 years ago

Hello Craig and thanks for leaving your review! We are delighted by your comments! We hope your new car is looking after you well. Happy Motoring, FVL

Posted 6 years ago

“Efficient, friendly and good value for money”

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Posted 6 years ago

“Very happy with the service from the team and the constant updates on delivery”

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Posted 6 years ago

Hi Rose and thanks for your glowing review! It means a lot to us. We hope the new car is treating you well and doing what you need it to. Happy Motoring, FVL

Posted 6 years ago

“Excellent sawevice from Peter Shelly”

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Posted 6 years ago

“very easy to use site to make decisions and the staff are friendly but do a very good job, they will either deal with your situation or make sure someone will contact you so that all is sorted from choosing a car to returning. You are given a call when your car is dropped off or picked up which means you are not waiting around all day.”

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Posted 6 years ago

Hello Margaret and thanks for taking the time to share your feedback. It's very much appreciated. We hope the new car looking after you well! Happy Motoring, FVL.

Posted 6 years ago

“Alan and Clare who I dealt with were very helpful”

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Posted 6 years ago

Hello Nicola and thanks so much for your positive feedback! We'll be sure and let Alan and Clare know about your comments, they will be delighted we're sure. Happy Motoring, FVL

Posted 6 years ago

“The service & customer care is faultless, however we wish we’d chosen the more pokier version of Clio as we feel we’ve come down a notch from the Seat Ibiza we’ve just given back.”

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Posted 6 years ago

“They made an effort to match a vehicle price that another company were offering to enable me to stay using first vehicle”

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Posted 6 years ago

Hello Alan, Thanks for sharing your feedback online for us, it means a great deal. We hope the new car is doing what you need it to. Happy Motoring! FVL

Posted 6 years ago

“The whole process from start to finish was a delight. My lease price was extremely competitive. FVL staff kept me fully informed and answered any questions immediately a professionally. Do yourself a favour and get a quote. M Cookson”

Helpful Report

Posted 6 years ago

Hello Ms Cookson and thanks for taking the time to share your feedback. We are delighted that you found the process delightful! Hoping the new car is looking after you! Happy Motoring, FVL!

Posted 6 years ago

“Very helpful staff who are friendly and efficient”

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Posted 6 years ago

Hello Darren, Thanks so much for your kind review. We hope the new car is doing everything you need it to and more. Happy Motoring! FVL

Posted 6 years ago

“With high quality service”

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Posted 6 years ago

“By helping us out when our car was delayed for delivery and liaising with the finance company to reimburse expenses”

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Posted 6 years ago

“Very friendly staff and Very happy with the car”

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Posted 6 years ago

“Excellent service, Plenty of options when choosing , fully informed from order to delivery”

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Posted 6 years ago

Hello Colin and thanks for sharing your feedback online. We hope the new vehicle is doing everything you need it to and a bit more! Happy Motoring, FVL.

Posted 6 years ago

“Excellent service. Kept informed all the way through process”

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Posted 6 years ago

Hi Chrissie and thanks for leaving your review! We hope your new car looking after you! Happy Motoring, FVL

Posted 6 years ago

“good price”

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Posted 6 years ago

“Absolute fantastic service from placing the order to delivery, John Hart went out of his way to find me the perfect deal ! I have recommended to FVL to friends who were wanting to lease .”

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Posted 6 years ago

Hello Joanne and thanks for taking the time leave your feedback, it means a lot. We are sure John will be delighted to hear about your review. We hope the new car is looking after you. Happy Motoring, FVL

Posted 6 years ago

First Vehicle Leasing is rated 4.8 based on 1,527 reviews