First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 1,530 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Metrics

Info

4.8

Based on 1,530 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful, friendly and a competitive price.”

Helpful Report

Posted 5 years ago

“Chris Pratt was excellent in helping me find a vehicle, very patient and detailed in his explanation. This is the second time I’ve used FVL and I wouldn’t go anywhere else in the future.”

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Posted 5 years ago

Hi Daniel and thanks so much for the kind feedback! We're delighted to hear that you have returned to us for a second time. We hope the new car is going well and look forward to welcoming you back! Happy Motoring, FVL

Posted 4 years ago

“My first experience of car leasing and Scott thoroughly explained the process to me. He contacted me daily with a variety of quotes to suit my preferences and was always on hand to answer my questions and provide me with the necessary information. Nothing was too much trouble I am delighted with my new car.”

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Posted 5 years ago

Hello Gillian and thank you for taking the time to share your feedback for us online, it means a great deal. It's great to hear that you're delighted with your new car and we hope to welcome you back should you need another in the future. Happy Motoring, FVL

Posted 4 years ago

“They were very helpful, did what they could to assist with any query, made it an easy process to lease a car”

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Posted 5 years ago

“No hassle.......great support throughout the process”

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Posted 5 years ago

Hello Anne and thanks for the kind review! We hope the new car is going well for you! Happy Motoring, FVL

Posted 5 years ago

“James from branch in Glasgow and gentleman who delivered vehicle were first class.”

First Vehicle Leasing 5 star review on 18th February 2020

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Posted 5 years ago

Hello Martyn and thanks for taking the time to leave your review and upload a picture of your stunning new BMW! It looks fantastic, we hope it's going well for you. Happy Motoring, FVL

Posted 5 years ago

“Easy process, cheapest price for same deal on the car I was looking for. Would have been 5 stars, but after I had signed the original contract with FVL they altered the excess mileage cost more than once.”

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Posted 5 years ago

“Got the vehicle I wanted, in the budget I wanted and delivered very fast”

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Posted 5 years ago

“From the first enquiry to delivery of the vehicle I was kept well informed throughout by very knowledgeable and helpful staff.”

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Posted 5 years ago

“This is the third car I have had from FVL and I can honestly say the service has always been fantastic. We felt with Tony this time and he was amazing. I will definitely recommend this service and the company to my friends. Thanks again for all your help as I love my new car .”

First Vehicle Leasing 5 star review on 12th February 2020

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Posted 5 years ago

“Easy to deal with only annoying thing is length of time to remove a cherished plate.......not FVL’s fault”

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Posted 5 years ago

“Good service, good communication , everything sorted quickly & as explained”

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Posted 5 years ago

“Very efficient and helpful always available and will call you back if they're not when you call”

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Posted 5 years ago

“The delivery of car was just dumped no explanation of how anything worked Also when car arrived it didn’t have the electric pack I wanted after saying that that electric wing mirror were important as I have to park on a main road I asked about changing car but they asked for half lease value”

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Posted 5 years ago

“They sourced the car I was looking for, and kept me informed of the progress at all stages”

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Posted 5 years ago

“Great service from Sales person , nothing to much for them to sort out, had plenty of questions and all answered”

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Posted 5 years ago

Hello Graeme and thanks very much for taking the time to share your feedback. We're delighted to hear that you enjoyed the service and that we could answer all your queries. Hopefully, the new car is going well, and we can welcome you back in the future. Happy Motoring, FVL

Posted 5 years ago

“Very quick from start to finish made easier with an informative website.”

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Posted 5 years ago

Thank you for the feedback Sam! We hope the new car is treating you well! Happy Motoring, FVL

Posted 5 years ago

“They delivered the car and the spec I wanted in a very quick timescale.”

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Posted 5 years ago

Hi Jim and thanks for your feedback! Yes, that's the name of the game! We hope the new car treats you well, we're sure it will! Happy Motoring! FVL

Posted 5 years ago

“Extremely professional and reliable”

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Posted 5 years ago

Hello Vicki and thanks so much for your review! We hope the new car is treating you well and hope to welcome you back should you need another in the future! Happy Motoring, FVL

Posted 5 years ago

“My contact Peter is so helpful and always on hand to help with any questions and is super knowledgeable about the cars and their specs.”

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Posted 5 years ago

First Vehicle Leasing is rated 4.8 based on 1,530 reviews