First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 1,526 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Metrics

Info

4.8

Based on 1,526 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No hassle.......great support throughout the process”

Helpful Report

Posted 4 years ago

Hello Anne and thanks for the kind review! We hope the new car is going well for you! Happy Motoring, FVL

Posted 4 years ago

“James from branch in Glasgow and gentleman who delivered vehicle were first class.”

First Vehicle Leasing 5 star review on 18th February 2020

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Posted 4 years ago

Hello Martyn and thanks for taking the time to leave your review and upload a picture of your stunning new BMW! It looks fantastic, we hope it's going well for you. Happy Motoring, FVL

Posted 4 years ago

“Easy process, cheapest price for same deal on the car I was looking for. Would have been 5 stars, but after I had signed the original contract with FVL they altered the excess mileage cost more than once.”

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Posted 4 years ago

“Got the vehicle I wanted, in the budget I wanted and delivered very fast”

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Posted 4 years ago

“From the first enquiry to delivery of the vehicle I was kept well informed throughout by very knowledgeable and helpful staff.”

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Posted 4 years ago

“This is the third car I have had from FVL and I can honestly say the service has always been fantastic. We felt with Tony this time and he was amazing. I will definitely recommend this service and the company to my friends. Thanks again for all your help as I love my new car .”

First Vehicle Leasing 5 star review on 12th February 2020

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Posted 4 years ago

“Easy to deal with only annoying thing is length of time to remove a cherished plate.......not FVL’s fault”

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Posted 4 years ago

“Good service, good communication , everything sorted quickly & as explained”

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Posted 4 years ago

“Very efficient and helpful always available and will call you back if they're not when you call”

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Posted 4 years ago

“The delivery of car was just dumped no explanation of how anything worked Also when car arrived it didn’t have the electric pack I wanted after saying that that electric wing mirror were important as I have to park on a main road I asked about changing car but they asked for half lease value”

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Posted 4 years ago

“They sourced the car I was looking for, and kept me informed of the progress at all stages”

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Posted 4 years ago

“Great service from Sales person , nothing to much for them to sort out, had plenty of questions and all answered”

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Posted 4 years ago

Hello Graeme and thanks very much for taking the time to share your feedback. We're delighted to hear that you enjoyed the service and that we could answer all your queries. Hopefully, the new car is going well, and we can welcome you back in the future. Happy Motoring, FVL

Posted 4 years ago

“Very quick from start to finish made easier with an informative website.”

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Posted 4 years ago

Thank you for the feedback Sam! We hope the new car is treating you well! Happy Motoring, FVL

Posted 4 years ago

“They delivered the car and the spec I wanted in a very quick timescale.”

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Posted 4 years ago

Hi Jim and thanks for your feedback! Yes, that's the name of the game! We hope the new car treats you well, we're sure it will! Happy Motoring! FVL

Posted 4 years ago

“Extremely professional and reliable”

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Posted 4 years ago

Hello Vicki and thanks so much for your review! We hope the new car is treating you well and hope to welcome you back should you need another in the future! Happy Motoring, FVL

Posted 4 years ago

“My contact Peter is so helpful and always on hand to help with any questions and is super knowledgeable about the cars and their specs.”

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Posted 5 years ago

“Always try their best to give advice on best deals around John hart has looked after me for lease cars for a number of years now and always delivered”

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Posted 5 years ago

Hello Joanne and thanks for taking the time to share your feedback with us online. We're delighted to hear that you are a returning customer. And that you have enjoyed the service provided by the team and by John. We hope that the new car is going well and to welcome you back in the future should you need another leased car! Happy Motoring, FVL

Posted 5 years ago

“Good price and very informative very pleasent experience have used fvl twice now”

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Posted 5 years ago

Thanks for taking the time to share your feedback, Grant! It means a great deal. We hope the new car is looking after you and that we can welcome you back again in the future should you require another! Happy Motoring, FVL

Posted 5 years ago

“How easy it was and a very enjoyable experience”

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Posted 5 years ago

“My introducer Jason, was attentive, efficient and kept me well informed throughout the whole process. Everything was well explained to me and I was consistently kept up to date with the progress of my lease throughout. Would definitely recommend!”

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Posted 5 years ago

First Vehicle Leasing is rated 4.8 based on 1,526 reviews