First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 1,527 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Metrics

Info

4.8

Based on 1,527 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made the process really simple, kept in touch and delivered the car bang on time.”

Helpful Report

Posted 6 years ago

Hello Mark and thanks for taking the time to share your feedback. We're delighted to hear that you found the process a simple one and glad that you are now enjoying your new car. Happy Motoring, FVL

Posted 6 years ago

“Very smooth change over of vehicle”

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Posted 6 years ago

“Great car at a good price. Delivery man took the time to talk me through all the controls etc. Really pleased with it.”

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Posted 6 years ago

“Good deal. With professional service from the staff”

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Posted 6 years ago

Exactly what we are trying to achieve Teresa! Thanks so much for the review. Happy Motoring, FVL

Posted 6 years ago

“The car has been fantastic and trouble free and the service and help I have recieved has been second to none especially from Ross, thanks again for all of your halp.”

Helpful Report

Posted 6 years ago

Thanks for sharing your feedback Andy and we're delighted that you enjoyed the car lease. We hope to welcome you back in the future should you require another. Happy Motoring, FVL

Posted 6 years ago

“Excellent service, kept me informed throughout the process and the pricing was good.”

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Posted 6 years ago

Hi Paul and thanks for sharing your feedback with us online. We are delighted to hear that you found the communication and pricing to your satisfaction. We hope the new car is going well. Happy Motoring, FVL

Posted 6 years ago

“Seamless system”

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Posted 6 years ago

Thank you Ray! We hope you are enjoying the new car! Happy Motoring, FVL

Posted 6 years ago

“It was all very straight forward , helpful and friendly. An excellent service as well as being excellent value”

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Posted 6 years ago

“It’s was quick, easy and very professional, only had to give my details and everything else was done for me”

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Posted 6 years ago

Hello Mary and thanks for sharing your feedback online for us. We are delighted to hear that you found the process a straight forward one! We hope the new car is going well! Happy Motoring, FVL

Posted 6 years ago

“Excellent service throughout the entire process. Simple and painless to get this sorted and in a short time-frame as I was getting rid of my current car at the end of the month. The initial sales contact from Duncan was excellent. He made everything very clear, including all the options open to me and responsibilities on myself and FVL. I then received great support from Siobhan in the customer care team. She assisted me when there was an issue with the third party's portal for signing the documents.”

Helpful Report

Posted 6 years ago

Hell Peter and thanks so much for taking the time to leave your valuable feedback. It means a great deal to our team to get such comprehensive feedback. We hope the new car is going well for you and we hope to welcome you back should you need another car when this lease expires. Happy Motoring! FVL

Posted 6 years ago

“No hassle, excellent service, excellent value, on time delivery.”

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Posted 6 years ago

“We were regularly kept informed of progress by Ross Longmuir who helped us through the process.”

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Posted 6 years ago

Hello Nigel and Teresa and thanks so much for sharing your feed back online. We hope you are enjoying the new car! Happy Motoring, FVL

Posted 6 years ago

“I had good service and information at every stage from Ross Longmuir. He helped me through the lease and disposal of my existing vehicle (even though it was not a FVL vehicle)”

Helpful Report

Posted 6 years ago

Hello Mark and thanks for posting up your review. It's great to hear that you found the service up to scratch. We hope the new car is going well. Happy Motoring, FVL

Posted 6 years ago

“Great communication, friendly staff who listen and a fantastic price! Will definitely be returning!”

Helpful Report

Posted 6 years ago

“Extremely helpful staff; speed and efficiency of the whole process from initial enqiry to delivery of the car.”

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Posted 6 years ago

Hi Derek and thanks very much for sharing your feedback for us online! We're delighted to hear that you found our staff helpful and process efficient. This is what we are aiming for on all counts! We hope the new car is looking after you! Happy Motoring, FVL

Posted 6 years ago

“Very reasonable car at a very reasonable price. The staff were very helpful and easy to deal with. the car was delivered on time with no problems.”

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Posted 6 years ago

“Customer service brilliant Michelle hills made everything easy for us and a lovely lady highly recommend you”

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Posted 6 years ago

Hi Tommy and thank you for taking the time to leave your review! Michelle will be delighted to read your feedback we're sure. We hope the new car is going well for you. Happy Motoring, FVL

Posted 6 years ago

“I have leased many cars over the years and my experience with FVL was the easiest, most professional, friendly service I have ever had. Thank you Peter who helped me source a lovely car I will recommend you to everyone..”

Helpful Report

Posted 6 years ago

Hello Mary and thank you for sharing your lovely review! We are delighted to receive such glowing feedback, it means a great deal to us and we hope that your car looks after you well! Hopefully we can look forward to welcoming you back should you require another in the future. Happy Motoring, FVL

Posted 6 years ago

“Found the car I wanted and was able to match my deposit requirement.”

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Posted 6 years ago

“Paper work was kept to a minimum and the whole process of ordering and receiving the car was hassle free!”

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Posted 6 years ago

Hello Hayley, Thank you for taking the time to share your feedback with us online. We are glad to hear that you found the process a straight forward one and hope you are now enjoying your new car! Happy Motoring, FVL

Posted 6 years ago

First Vehicle Leasing is rated 4.8 based on 1,527 reviews