First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 1,527 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Metrics

Info

4.8

Based on 1,527 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service . Lovely car . Staff very helpful every step of the way . Have recommended to friends. Thanks Andy”

Helpful Report

Posted 6 years ago

Hello Andy and thanks for taking the time to share your feedback. It means a great deal to us. We are happy to hear you like your new car and hope you continue to enjoy it throughout the contract. Happy Motoring, FVL

Posted 6 years ago

“Your sales people work hard to find you the best value deal.”

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Posted 6 years ago

“Very helpful and approachable staff. Great advice and communication throughout leasing process.”

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Posted 6 years ago

Hello Amy and thanks so much for your kind review. We are glad to hear you found the process an easy one. We hope the new car is doing everything you need it to and more! Happy Motoring, FVL

Posted 6 years ago

“helpful, friendly staff no hard sell”

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Posted 6 years ago

“Brilliant communication and speedy service”

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Posted 6 years ago

Hello Jennifer and thanks for sharing your feedback on line. We hope you are enjoying your new car! Happy Motoring, FVL

Posted 6 years ago

“The car delivered on day stated ,”

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Posted 6 years ago

“The whole process was straightforward”

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Posted 6 years ago

“First time dealing with FVL and they made the whole process of ordering a new car so easy and smooth without any compromise.”

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Posted 6 years ago

Hello Nick and thank you for choosing First Vehicle Leasing for your new leased car. We are delighted to hear that you enjoyed the process and we hope you are now enjoying the new car. Happy Motoring, FVL.

Posted 6 years ago

“At the start, very attentive and showed great interest.”

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Posted 6 years ago

“Friendly, Reliable, Trustworthy and Professional. A very special thanks to Mr Gerard Kelly and Ms Louise McPhee for dealing with my lease application from start to finish. They were just fab.”

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Posted 6 years ago

“Told Frazer Morrison my budget and he came back with several options and never tried to “sell” me anything that was above my budget. Was kept fully in the know at all stages from ordering to delivery. I would have no problem recommending FVL to anybody who is looking to lease a vehicle.”

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Posted 6 years ago

“First class service from Peter Sherry always available to answer any queries & the car was delivered ahead of schedule which was great.”

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Posted 6 years ago

Hello Jim and thanks for taking the time to share your feedback online. We are delighted that we were able to deliver your new car promptly. Peter will be happy to hear the feedback we're sure and we hope the new car is doing everything you need it to and more! Happy Motoring, FVL

Posted 6 years ago

“Quick and easy process.”

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Posted 6 years ago

“Very easy to order and select vehicle and no need to haggle , kept up to date and delivery was exactly as promised”

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Posted 6 years ago

Hi Craig and thanks for leaving your review. We are delighted to hear that you found the order process easy. We hope you are enjoying the new car and we hope to hear from you again in the future. Happy Motoring, FVL

Posted 6 years ago

“I found your website easy to navigate I spoke with Fraser Morrison regularly who was absolutely fabulous in sourcing me a vehicle The whole process of ordering and receiving my vehicle was effortless”

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Posted 6 years ago

Hi Joanne and thanks for taking the time to leave your feedback on line. We are delighted that you found the process a smooth one! We hope the new car is going well! Happy motoring, FVL.

Posted 6 years ago

“john gallagher and the rest of the fvl team went out of their way to help at every stage. great service thank you”

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Posted 6 years ago

Hello Dylan, Thanks very much for sharing your feedback. We are delighted to hear that you enjoyed the service the team provided. We hope you are enjoying your new car. Happy Motoring, FVL

Posted 6 years ago

“Great service from FVL and special reference to Gerard Kelly who was a font of knowledge throughout and only surpassed by his competitive pricing for the car I opted for and will have no hesitation in using this company again !”

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Posted 6 years ago

Hi Peter and thanks for taking the time to write your review. Our account managers work hard to provide a competitive and reliable service. It's great to hear that it pays off with feedback like this, so thank you. We're sure Gerard will be happy too. We hope you are enjoying the new car. Happy Motoring, FVL

Posted 6 years ago

“Frazier very helpful. Not impressed with drop off of car”

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Posted 6 years ago

Hello and thanks for your review. We are sure Frazer will be happy to hear your comments. We are sorry to read about your vehicle delivery. If you could please relay your experience onto our customer services team we will look into this for you. You can reach them at CRM@FVL.CO.UK Many Thanks, FVL

Posted 6 years ago

“Always professional service with good advice and the best prices.”

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Posted 6 years ago

Hello Peter, Thank you for sharing your feedback, it's very much appreciated. We hope you are enjoying the new car and we hope to welcome you back should you require another in the future! Happy Motoring, FVL

Posted 6 years ago

“Very efficient and helpfull”

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Posted 6 years ago

Hello Elliot and thanks for taking the time to leave your review. We are delighted you chose First Vehicle Leasing as your preferred supplier. We hope the car is doing what you need it to and hopefully a bit more besides! Happy Motoring, FVL

Posted 6 years ago

First Vehicle Leasing is rated 4.8 based on 1,527 reviews