First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 1,529 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Metrics

Info

4.8

Based on 1,529 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always professional service with good advice and the best prices.”

Helpful Report

Posted 6 years ago

Hello Peter, Thank you for sharing your feedback, it's very much appreciated. We hope you are enjoying the new car and we hope to welcome you back should you require another in the future! Happy Motoring, FVL

Posted 6 years ago

“Very efficient and helpfull”

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Posted 6 years ago

Hello Elliot and thanks for taking the time to leave your review. We are delighted you chose First Vehicle Leasing as your preferred supplier. We hope the car is doing what you need it to and hopefully a bit more besides! Happy Motoring, FVL

Posted 6 years ago

“communication was excellent”

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Posted 6 years ago

Hello Nathan, Thanks for leaving a review and for choosing First Vehicle Leasing. Happy Motoring! FVL

Posted 6 years ago

“I was well pleased with the staff of First Vehicle Leasing, any problems I had were quickly solved .”

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Posted 6 years ago

Hello Thomas and thanks for your 5 Star review. We hope you are enjoying the new car and it's doing everything you need it to! Happy Motoring, FVL

Posted 6 years ago

“Great customer service.”

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Posted 6 years ago

“Whole process went smoothly from start to finish Plenty communication, emails phone calls & texts Even let me put delivery date back few weeks to coincide with old vehicle return Excellent”

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Posted 6 years ago

“hastle free”

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Posted 6 years ago

“My representative was very friendly, answered all the questions I had promptly. Service was very good.”

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Posted 6 years ago

Hello Charles and thank you for sharing your feedback online. It means a lot to us to know that people enjoy the experience. We hope you are enjoying your new car. Happy Motoring, FVL

Posted 6 years ago

“So far , so good. Excellent service and very happy with the car.”

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Posted 6 years ago

“Service second to none”

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Posted 6 years ago

“Nothing but helpful called about one vehicle and as people where so helpful I chose a different car to stick with them very happy.”

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Posted 6 years ago

Hello Barry and thanks for taking the time to share your feedback. We are delighted that you chose to use First Vehicle Leasing for your new car! Happy Motoring, FVL

Posted 6 years ago

“Good communication throughout the process, always understanding of my requirements and presenting offers that were meaningful to my wishes. This is the second lease contract that I have with them and I have been quite happy so far.”

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Posted 6 years ago

“Great service was dealing with keira kennedy ,she was very professional and very helpful would definately reccomend fvl to anyone thinking of leasing”

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Posted 6 years ago

Hello David and thanks so much for writing your review. We are glad you enjoyed the service and we will be sure and pass your comments onto Kiera. Enjoy the new car! Happy Motoring, FVL

Posted 6 years ago

“Hassle free. Efficient service.”

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Posted 6 years ago

“At first I was a bit sceptical leasing a car, I got in contact with FVL amongst other car leasing companies and FVL were the most persistent and helpful and of course had the best deal for the car I wanted! From point of order to receiving the car it has been nothing but a smooth transaction. I would seriously recommend FVL for any leasing enquiries and needs you may have. Thank you FVL.”

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Posted 6 years ago

Hello Vanessa, Thanks for taking the time to share your review online and for the wonderful recommendation. We work hard to be competitive and helpful at every opportunity, so it's fantastic to hear your comments. We hope that you enjoy the new car and that it does everything you need it to (and probably more besides...) Happy Motoring, FVL

Posted 6 years ago

“The changeover from previous car to new was seamless and the delivery driver was excellent showing me the technical side of the new electronic wizardry in the new vehicle.”

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Posted 6 years ago

Hello Alan and thanks for your review. We're glad you found the process a smooth one and hope you are now enjoying the new car to the maximum! Happy Motoring, FVL

Posted 6 years ago

“Good communication. Also ready with information. Clear and precise details given.”

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Posted 6 years ago

Hello Douglas and thanks for your kind review. We hope you are enjoying the new car. Happy Motoring, FVL

Posted 6 years ago

“FVL were fantastic, really helpful and were only too happy to answer any questions that I had. Every member of staff I came in contact with were so polite and professional and even phoned to check I was happy after I got my car.”

First Vehicle Leasing 5 star review on 13th March 2018

Helpful Report

Posted 6 years ago

Hi Nikki and thanks so much for sharing your feedback and for posting up your photo, the new car looks great! We are delighted to hear that you enjoyed the process and found everyone helpful! We hope the new car looks after you and look forward to welcoming you back should you need another car in the future! Happy Motoring, FVL

Posted 6 years ago

“Very pleased with process and information received from application to receipt of vehicle”

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Posted 6 years ago

Hello Paul, Thank you for taking the time to leave your review. We hope the new car is treating you well and does what you need it to and more. Happy Motoring, FVL

Posted 6 years ago

“Top class service Keira was on hand the hole way”

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Posted 6 years ago

Hello Lynne, thanks very much for the kind review. We hope the new car is doing what you need it to and more. Happy Motoring, FVL

Posted 6 years ago

First Vehicle Leasing is rated 4.8 based on 1,529 reviews