First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.83

4.8 Rating 1,539 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Metrics

Info

4.8

Based on 1,539 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“James was amazing throughout the process and the delivery was quick and easy. Couldn’t recommend enough.”

Helpful Report

Posted 3 years ago

Hello Kirsty, thanks for this! It means a lot to us. We hope you enjoy the new car and hope to welcome you back should you need another in the future. Happy Motoring, FVL

Posted 3 years ago

“I found the staff in fvl, Baillieston,Glasgow helpful and supportive”

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Posted 3 years ago

“Everything was really good. Just one little glitch re delivery and the communication via email to arrange - other than that all great”

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Posted 3 years ago

“Lorenzo answered all my questions in a professional manner explaining the whole process clearly, highly recommended First Vehicle Leasing.”

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Posted 3 years ago

Thank you, Pierina! We're delighted that you enjoyed the service and hope the new car looks after you! Happy Motoring, FVL

Posted 3 years ago

“found me a car very quick”

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Posted 3 years ago

Thanks Darren! We hope it does what you need it to do. Thanks again. Happy Motoring, FVL

Posted 3 years ago

“This was my first time using FVL, Nick took my order and kept me updated right through the process to delivery. Very easy service to use and one I’m sure I will use in the future.”

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Posted 3 years ago

Thanks for your kind review George! It means a great deal. We hope the new car is going well and look forward to welcoming you back in the future. Happy Motoring, FVL

Posted 3 years ago

“Brilliant team especially Ross!! Made leasing a car so easy and stress free. Delivered on time !!! Great service all around 👏👏👏”

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Posted 3 years ago

Hello Ricky! Thank you for taking the time to share your experience with us online, it means a lot. We hope the new car goes equally well and we hope we can welcome you back in the future should you need another. Happy Motoring, FVL

Posted 3 years ago

“From the outset the whole process was clear and seamless with regular updates from Alan at FVL who was knowledgeable and able to clarify any questions that came up. Really impressed.”

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Posted 3 years ago

Hi Graeme, this is great feedback, thanks very much. We're glad we could answer your questions and hope to welcome you back should you need another vehicle lease in the future. Happy Motoring, FVL

Posted 3 years ago

“From first to last, the service and information was spot on. Help was provided when needed and nothing was too much trouble. I have already recommended FVL to family and friends. Well done to all.”

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Posted 3 years ago

Hi Chris and thanks for the fantastic review! We're delighted to hear that you enjoyed the service and you got the information your required to make your choice. We hope the new car looks after you well and we can welcome you back should you need another in the future. Happy Motoring, FVL

Posted 3 years ago

“James was amazing throughout the process and the delivery was quick and easy. Couldn’t recommend enough.”

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Posted 3 years ago

“Made the process easy and stress free and kept me informed of what was happening as and when it was needed. Very professional and pleasure to get my lease from them. Excellent experience and many thanks FVL”

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Posted 3 years ago

Hi Eric, Thanks so much for taking the time to share your valuable feedback, it means a lot to us. We're delighted to hear that you enjoyed the experience and we hope the new car looks after you well. Happy Motoring, FVL

Posted 3 years ago

“Second time using FVL .... friendly, knowledgeable patient and great deals and communication. I have no hesitation in recommending them!”

First Vehicle Leasing 5 star review on 5th October 2021

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Posted 3 years ago

“All straightforward no hassle and people willingly on the end of the phone when needed.”

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Posted 3 years ago

“Great service from Lorenzo and the fvl team with my Alfa Giulia delivered on time and gave me a great deal compared to other leasing companys”

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Posted 3 years ago

“This is my 2nd lease vehicle from FVL. I found a great deal on a BMW 8 Series with another company but wanted to stay with FVL and asked if they could match the deal. FVL beat the other company’s deal by a few pounds and I received my new car a few weeks ago. I was kept updated throughout the lease process and continue to enjoy an excellent service.”

Helpful Report

Posted 3 years ago

Hi Sonny, and thanks for your glowing review. We're delighted at being given the opportunity to quote for your business and even more delighted that we could beat the deal and secure your second order with FVL! It's difficult to keep the website updated one hundred per cent as with 7'000 cars and at least eight different lenders on all profiles; it's quite the task. This is why we always say it's best to get in touch for the best deal, and we're glad you did! And we can see that you are too! Thanks again. Happy Motoring, FVL

Posted 3 years ago

“Great service from the start. Also, the best price I could find online for my seat Ibiza. Stewart dealt with the process fantastically, everything went smoothly and the cars great! Not much more to say, ticked all the boxes. Thanks Stewart”

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Posted 3 years ago

Hello Marco and thanks for taking the time to share your feedback with us online. It means a great deal to us. We're delighted that you enjoyed the service and got a great deal from Stewart! We hope the new car looks after you and that we can welcome you back should you require another in the future! Happy Motoring, FVL

Posted 3 years ago

“Jen was amazing, car was great and so easy to deal with!”

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Posted 3 years ago

Hi Lauren! Thanks for taking the time to share your feedback, it means a lot to us. Jen will be happy with the review too! We hope the new car looks after you well! Happy Motoring, FVL

Posted 3 years ago

“Great service - Scott was fantastic”

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Posted 3 years ago

Hi Paul! Thanks for your review! We hope the new car is going well for you! Happy Motoring, FVL

Posted 3 years ago

“Fantastic customer service! Peter was great in finding me one of the last if not the last C200 Petrol that’s available in the market due to car chip shortages. As it was my first time leasing a car, I felt so much at ease engaging with Peter and the price offered was the best compared to other dealers. I’ll definitely recommend FVL to family, friends and will continue to use their service. Thanks team!!”

First Vehicle Leasing 5 star review on 23rd September 2021

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Posted 3 years ago

Hello Tolu and a big thanks! This is a GREAT review! We're delighted that we were able to source the for you, especially as it was your first lease! It looks amazing! Peter will be delighted at the feedback too! We hope the new Mercedes looks after you well! Happy Motoring, FVL

Posted 3 years ago

“First class customer service with competitive price.”

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Posted 3 years ago

Hi Christina! Thanks for leaving your feedback for us! We're delighted you enjoyed the service and we hope the new car looks after you well! Happy Motoring, FVL

Posted 3 years ago

First Vehicle Leasing is rated 4.8 based on 1,539 reviews