FirewoodFund Reviews

Name: FirewoodFund
Address: 12 Lakes Avenue, Mulbarton, Norwich, Norfolk
Rating: 4.89

4.9 Rating 583 Reviews

98 %

of reviewers recommend FirewoodFund

4.9

Based on 583 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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FirewoodFund 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service , good product , will buy again”

Helpful Report

“Delivered on time, delivered lots of wood. Because there are lots of ‘chips’ and bark also in the bag it means you can use a lot less kindle to get your first started. the company works hard to advise you what you can do to re-use the pallet it arrives on, and how to recycle/reuse the big bag it was wrapped in. All which is greatly appreciated and well respected.”

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“Excellent communication, fabulous product, no smokey rooms now!”

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“Excellent service. Will use them again without hesitation”

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“Rapid delivery. Excellent quality wood. Beautiful, simple burn.”

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“Good logs”

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“Having ordered firewood in bags. The delivery was straight forward although we didn't have a very friendly driveway so had to be delivered to the top of our drive. They were on a pallet and in polythene bags for easy storage for us. The fact that they plant a tree for every online order encouraged me to use Firewoodfund.”

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“Brilliant service and firewood”

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“Delivery on time- size of logs to specification- burning time so far great - this is my second delivery and have no reason to make any criticism.”

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“Excellent quality wood.”

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Thanks for the review. We are pleased to hear you think the wood logs are top quality!

“I decided to use FirewoodFund for my logs as they plant a tree for every online order. This to me made sense. They arrived on time and kept in constant contact with us for exact delivery. Would not hesitate to use them again.”

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Pleased to hear you used us because of our sustainable approach Marilyn. Thanks for leaving such a lovely review.

“Great customer service.”

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Thanks for the review Saphire

“Great quality logs delivered on time .Professional company ,Matt was extremely knowledgable and helpful .Highly recommend.”

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Hi Darren, thank you for the 5 star rating for our Kiln dried logs. Good to hear you found the logs to be great quality and delivered on time.

“Excellent communication, product exactly as described and delivered when promised, within given time slot”

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Hi Arnie, pleased to hear you found our product exactly as described and delivered on time.

“Excellent quality firewood, with prompt friendly delivery.”

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Hi Esther, pleased to hear you found our Kiln dried firewood of excellent quality and the delivery was prompt.

“Good quality logs, excellent size, delivered in timely fashion!”

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pleased to hear you found our Kiln dried logs of good quality and delivered on time.

“Efficient service and great products”

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Hi Beth, pleased to hear you found our products to be great

“Great product. Easy to order. Well delivered.”

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Hi John, glad to hear you found our product great, easy to order and well delivered.

“excellent service prompt delivery good logs”

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Hi Meghra, pleased to hear you found our Kiln dried logs good and delivered promptly.

“Excellent as always”

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Thanks so much for your positive review

FirewoodFund is rated 4.9 based on 583 reviews