FirewoodFund Reviews

Name: FirewoodFund
Address: 12 Lakes Avenue, Mulbarton, Norwich, Norfolk
Rating: 4.89

4.9 Rating 583 Reviews

98 %

of reviewers recommend FirewoodFund

4.9

Based on 583 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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FirewoodFund 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and nice people to deal with👍🏻”

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Thanks for the lovely review Kim. We hope the kiln dried logs are burning well.

“Delivered on time, driver helped remove it from pallet, burns well and good heat. Recommend”

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Pleased to hear the service and logs were spot on Lisa.

“Superb company to deal with. Answered all my queries instantly. Delivered promptly. Delivery driver exceptional. Will most certainly being using firewoodfund again. Kay Devon”

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Thanks for the review Kay, we look forward to sending you more kiln dried logs!

“Great service and communication. Wood arrived in perfect condition”

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Pleased to hear you liked the communication and service James. Hope the firewood logs burned well.

“Really happy with my order, super friendly company”

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Thanks for the review

“No problems here, excellent quality hard wood, delivered quickly and on time , will definitely use again.”

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Thanks for the review Roger. We look forward to helping you in the future

“excellent, rapid delivery Superior grade of kiln-dried Birch burned beautifully. Nicely packaged in double sided cardeboaed boxes. Kindling was excellent, also!! Very Satisfied customer. Not 5-stars because box was a couple kilos ligte... 🤷🏼‍♂️”

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Thanks for the detailed review Gregory.

“Very good wood logs , exactly what Im looking for , will buy again for sure . Very friendly team”

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Hi Sergio, thanks for the review. We look forward to helping you in the future.

“Great service. FirewoodFund delivered the logs on the day I selected. I shall be using again 🙂”

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Pleased to hear you like our service Phoebe

“Delivery came on Tues as planned. Online ordering was easy and straightforward.”

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Thanks for the review Geoff. We hope the kiln dried logs burnt well

“Great service got loads to keep us going. Thank you”

FirewoodFund 5 star review on 11th June 2020

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Your pizza oven looks great! Thanks for the review

“Very efficient service, and the logs are of very high quality, and burn well. A satisfied customer, and would recommend Firewood Fund without hesitation.”

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Thanks for the recommendation

“Timely delivery, perfect for the pizza oven with extremely low bark content. I tested a few logs over the weekend and had no problems at all with moisture. Definitely deserves another order. Thank you for the dried ready to use wood.”

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Pleased the logs were perfect for your pizza oven

“Very convenient service, very easy to order, very convenient delivery service- ideal way to get a great bulk buy of high quality firewood. I would recommend without any reservations.”

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Thanks for the all round lovely review!

“Excellent delivery, logs are burning really well, slow with minimal smoke. ***** stars, will definitely use again.”

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Thanks for the 5 star review Mark!

“Great service and delivery.. wood burns great in my Pizza oven! Will definitely use again.”

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Pleased the logs burnt well in your pizza oven. More than happy to help again

“Delivered as expected, on a pallet and in a sturdy bag. Good dry wood, burns well.”

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Pleased to hear the logs were delivered on time and they were dry. Thanks for the 5 star firewood review Sally.

“Great service and excellent quality logs, very impressed.”

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Many thanks for the 5 star firewood review Darren!

“Second order and it was as good as the first. The delivery was on time and the driver very helpful in getting the load as near to our access point as possible (I have to carry the wood to the back garden as we have no drive access). Wood is super dry and burns down to ash. As Arnie would say - I'll be back!”

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Pleased to hear you'll be back Martin! ;-)

“fast efficient service, great communication. Top-rated customer service”

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Thanks for the lovely review Angelo

FirewoodFund is rated 4.9 based on 583 reviews