FirewoodFund Reviews

Name: FirewoodFund
Address: 12 Lakes Avenue, Mulbarton, Norwich, Norfolk
Rating: 4.89

4.9 Rating 583 Reviews

98 %

of reviewers recommend FirewoodFund

4.9

Based on 583 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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FirewoodFund 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your firewood is excellent, probably the best I've Ver ordered.”

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Hi Anthony, thanks for reviewing our kiln dried logs. Pleased to learn that the logs are the best you've had.

“Excellent! Both logs and fire lighters are superb. Highly recommended,”

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Hi Joan, thanks for your 5 star review.

“Delivered on time and in easy to store boxes ……and the logs had low moisture and burn really well.”

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Hi Andrew, thanks for your 5 star review.

“Very good service, even a return bag for the sling bag they came in ,”

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Hi David, thanks for reviewing our kiln dried logs.

“We brought these logs as a Christmas present for our daughter who had recently moved to Norfolk they are now happily keeping warm. We were very pleased with the over all ordering and delivery and would definitely recommend to anyone wanting this service”

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Hi Christine, thanks for reviewing our kiln dried logs. Is great to learn that you and your daughter liked the logs and service. Many thanks.

“Great quality logs and the customer care and delivery service were excellent”

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Hi Karen, thanks for reviewing our kiln dried logs and service.

“Great logs that burn well. Delivery was quick and efficient using separate boxes for easy stacking. Good value too.”

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Hi Victoria, thanks for reviewing our kiln dried logs :-)

“Always super quality and simple delivery process, regular buyer! Cheers”

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Hi Keith, thanks for the repeat order and reviewing our kiln dried logs.

“Big fan of these logs, had them 2 years running now. They burn great, lots of heat, are super dry and the delivery service was efficient. Much better than anywhere else I’ve bought logs from before.”

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Hi Matthew, thanks for taking the time to review our kiln dried logs.

“Excellent logs, delivered with consideration.”

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Thanks for your 5 star review.

“Excellent quality of log. Excellent service and very prompt delivery. 10/10 as far as I’m concerned. My first choice of log provider cleaner dry and totally usable no need to worry about wet Smokey burning Thankyou”

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Hi Karen, thanks for reviewing our kiln dried logs.

“Do not take pot luck when storing logs for the winter. Buy from FirewoodFund, that way you know you are getting value for money delivered on the day you asked for. Why over complicate log buying? There is no need too”

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Hi Brian, thanks for reviewing our kiln dried logs. Glad you like the product and service.

“FirewoodFund delivered packs of kindling promptly, well packed. The wood was cut into suitable sizes for use in our wood-burning stove, and set it going very effectively. Good!”

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Hi Philip, thanks for reviewing our kiln dried logs.

“Sorry but we will not be using you again. the wood was damp and also in v small pieces v disapointed”

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Hi Michelle, thanks for reviewing our kiln dried logs. Please could you reply to your order confirmation email and attach some photos of your logs that you say are damp and out of spec? We will then review and work towards a resolution.

“Came on time, friendly delivery, and excellent burning wood!”

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Thanks for your 5 star review.

“Great logs at a good price Delivered promptly and with good customer service Recommended”

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Hi Robert, thanks for the 5 star review about our kiln dried logs and service.

“We ordered kiln dried logs in readiness for Christmas 2023, they arrived on time, and were really high quality logs”

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Hi Paul, thanks for the 5 star rating & review. Hope you had a lovely Xmas.

“Great quality logs, nicely stackable for our log store. Delivery on time and very friendly helpful driver.”

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Hi Kim, thanks for the 5 star review about our kiln dried logs.

“Highly recommend, the only place I will buy logs for my burner.”

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Hi Aung, thanks for the 5 star firewood rating!

“Excellent logs that burn well, the right size and good delivery”

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Hi Katherine, thanks for the 5 star rating & review.

FirewoodFund is rated 4.9 based on 583 reviews