FirewoodFund Reviews

Name: FirewoodFund
Address: 12 Lakes Avenue, Mulbarton, Norwich, Norfolk
Rating: 4.89

4.9 Rating 583 Reviews

98 %

of reviewers recommend FirewoodFund

4.9

Based on 583 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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FirewoodFund 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These logs are amazing, light instantly and burn with absolutely minimal smoke. Without a doubt the best logs we've ever had, very highly recommended.”

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“Excellent quality logs, very little detritus. Delivered to the gate. Excellent customer service. I’ll definitely use this supplier again.”

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“Excellent quality logs, very little detritus. Delivered to the gate. Excellent customer service. I’ll definitely use this supplier again.”

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“Great service and the logs are spot on! They also have a very pleasant aroma in the house. The chap that delivered them was SO funny and cheered my day”

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“Have an open fire and trying not to use house coal seeing it's going to be banned soon so these logs are perfect long lasting burn and certainly throws out the heat.”

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“Easy order/booked delivery can’t fault the service. Logs are great, 1st time buying bulk kiln dried and the difference is unreal. Great product with VERY minimal waste. Would highly recommend.”

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“No issues with order or delivery, logs as described, will order again.”

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“Great logs, great service.”

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“Really good quality logs - lovely and dry, a good mix of hardwoods.”

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“The logs arrived in a timely and efficient manner, and the delivery driver was really helpful and friendly. We are unpacking the logs at the moment and they are tidily packed, extremely dry and a good variety of sizes- all really excellent. We will definitely be using Firewood Fund again, for their environmental credentials, and the quality of their wood and service.”

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Hi Mark, thank you for the 5 star rating for our Kiln dried wood and good to hear how pleased your are with them. We look forward to supplying you again.

“Absolutely fabulous as usual”

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Thank you for your continued custom Karen.

“Great logs, cut to size and well dried so they are practically smokeless. Perfect - thank you.”

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Hi Emma pleased to hear you found our Kiln dried logs well dried, cut to size and smokeless

“Excellent service and very helpful driver Wood burns beautifully and very good value for money as it burns slowly and gives off very good heat”

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Hi Remy, thank you for the 5 star rating. pleased to hear you find our Kiln dried logs burn well, are good value and give off very good heat.

“Excellent service. Prompt and efficient delivery. Good quality logs. Would recommend to anyone.”

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Hi Andrew, pleased to hear you are very satisfied with our Kiln dried logs and you would recommend our services.

“Excellent. Burns well and clean. Very little loose bark at the bottom of bag.”

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pleased to hear you find our Kiln dried logs burn well and are excellent

“Delivery on time and stashed were required. Only slight issue with this load compared to previous loads is that in this load the logs so far are larger. Previous loads have been mixed including smaller logs for first lighting.”

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“Good size bundle. Very easy to manage. I’d like to know how to get rid of the pallet they came on though!!”

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“Great logs and great service”

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“Everything was just as advertised; The delivery was on time and placed exactly where we wanted it on the drive. The logs were a perfect size and do burn well. Recommend this company and will definitely use them again.”

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“Great company, very professional and we loved the wood. It bunt for a long time and even crackled.”

Helpful Report

FirewoodFund is rated 4.9 based on 583 reviews