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FireText Reviews

4.9 Rating 1,224 Reviews
100 %
of reviewers recommend FireText
4.9
Based on 1,224 reviews
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read FireText Reviews
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Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous
Anonymous  // 01/01/2019
I was completely new to this style of marketing and maybe a bit skeptical. Having used the service we managed to engage some old customers back to our purchasing our products again. Alex has also offered constant support, brilliant service!!
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Posted 6 years ago
GREAT CUSTOMER SUPPORT. I WOULD HIGHLY RECOMMEND!
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Posted 6 years ago
I run a internet radio station and thanks to the guys a firetext I am now receiving SMS request and dedication which has boosted my listener states each month so thank you firtext for a amazing service and would totally recommend any radio station looking for SMS services straight to you (A+ service)
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Posted 6 years ago
Good service, helpful staff, It just works.
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Posted 6 years ago
Alex always deals in s professional manner. I didn’t have any negative issues with five text. And furthermore, Alex always calls to see if there is anything else or if there is any mistake you pointed out to us. I think this above and beyond normal service and Fire text deserve a five star rating
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Posted 6 years ago
FireText has been brilliant- so much simpler than our previous SMS service!
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Posted 6 years ago
Simple to use - does what we need it to! Good account support.
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Posted 6 years ago
I have received exceptional customer service from the moment I signing up. within minutes of registering I received a phone call from a representative to provide assistance. Very impressed. I have recommended this service to all my colleagues.
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Posted 6 years ago
Very easy to use text service, and helpful customer service always available to help.
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Posted 6 years ago
Simply, fast, efficient. It just works!!
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Posted 6 years ago
I have received fantastic customer service since joining Fire Text. Alex helped me through setting up my account and showed me how to use the platform. He was very helpful and made everything easy for me. A 5 star platform with a 5 star service. Would highly recommend.
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Posted 7 years ago
excellent customer service. excited to be working with them.
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Posted 7 years ago
Really easy to use and we had a great response too! Will be using again in future!
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Posted 7 years ago
We had not used this type of advertising before and Alex from start to finish helped us get it all set up, The text went out when it said it would and this was then followed up with all the feedback information we required to show our client. First Class Job and Many Thanks to Alex for all his help and Patience
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Posted 7 years ago
So simple to use - easy to upload customer contact details & love that we can personalise messages with a name
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Posted 7 years ago
Great service, easy to use and amazing customer service. Will definitely use again.
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Posted 7 years ago
Great setup and easy to use - would recommend.
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Posted 7 years ago
It was Alex, with whom I had a chat with. Throughout the chat, he was extremely helpful and patient - and stuck with me until I resolved my issue. This was definitely a 5 start performance - could not be more happy than your support. Great job, Alex!
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Posted 7 years ago
Very impressed with Firetext. Easy to setup and I'm sure the service will have a long term impact on our bottom line. Customer support is excellent- highly recommend!
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Posted 7 years ago
This is such a simple system to use for a marketing campaign. We tried it, we got results!
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Posted 7 years ago
FireText is rated 4.9 based on 1,224 reviews