FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.94

4.9 Rating 1,224 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

4.9

Based on 1,224 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic Service, very swift at dealing with any queries. Lola is a wonderful help and made the process of SMS marketing very easy.”

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Posted 3 years ago

“Really pleased I went with Firetext, Lola has been great at supporting me to meet my needs. very personalised customer service.”

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Posted 3 years ago

“Excellent service, works as it should. Quick and fast”

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Posted 3 years ago

“I've been so impressed with the excellent service from FireText and in particular, Alannah. So pleased we found a quick and simple way to engage with our clients.”

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Posted 3 years ago

“Amazing service”

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Posted 3 years ago

“I have tried firetext and found it fairly easy to use although there are a few features that could be better. The staff I dealt with were very friendly and replies to my queries promptly.”

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Posted 3 years ago

“Very helpful service! A simple, quick and easy option rather then setting up a Whatsapp API.”

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Posted 3 years ago

“So easy to use, fantastic customer service, really helpful. Prices are extremely reasonable too.”

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Posted 3 years ago

“Great service, I'm using this for regular reminders to our staff. The scheduling feature means I can set & forget and get my head space back!”

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Posted 3 years ago

“A simple solution that works well. The service allows us to quickly contact all staff in an emergency without having to worry about any of the complexities. Support from FireText while evaluating the system and carrying out data protection due diligence was excellent.”

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Posted 3 years ago

“Nice and simple interface, great integrations, does the job really well! Glad I came across Firetext.”

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Posted 3 years ago

“Firetext pulled out all the stops to help us achieve an ambitious campaign at short notice. We had a dedicated account manager (Lola) who was attentive, patient and used her initiative to get the project delivered. Highly recommend.”

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Posted 3 years ago

“FireText has given me back precious minutes for SMS marketing activities. It is simple to use making it perfect for a startup.”

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Posted 3 years ago

“Brilliant! I was texting customers individually before. Was taking an hour a day! Now takes 1 minute! And customer service very helpful :)”

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Posted 3 years ago

“Fantastic customer service and personal touch in all email correspondence from FireText, which has made me have all the more confidence in the sevice offered.”

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Posted 3 years ago

“Never had any issues with Firetext and it was a nice simple easy setup process compared to others we tried so happy to recommend it to anyone looking for an easy way to send multiple SMS”

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Posted 3 years ago

“My experience with FireText has been amazing thus far. Alannah has been extremely helpful, friendly and has gone above and beyond to help me (a newbie to the mass texting world) deliver a seamless sms service for my audience. Thank you FireText”

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Posted 3 years ago

“great, easy to use system and amazing customer service. Alannah Blount is a star and a real asset to your company :)”

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Posted 3 years ago

“Super easy service, and Alannah has been an incredible help, checking in to see if there's anything else they can do to help. The auto top-up feature is great!”

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Posted 3 years ago

“I received fantastic support from Alannah and experienced absolutely no problems. The whole process was really easy and I was able to send out group SMS messages in no time at all. Highly recommended.”

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Posted 3 years ago

FireText is rated 4.9 based on 1,224 reviews