FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.94

4.9 Rating 1,217 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

4.9

Based on 1,217 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

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“Hi, After using other text marketing providers, I have been very pleased with how simple and transparent firetext is to use. The support is fantastic and I would highly recommend!”

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Posted 6 years ago

“I signed up to Firetext and its been so simple to use. I was up and running within minutes. The team are really helpful and have checked in with me and its nice to know you are dealing with a small group who appreciate you, not a huge company who just want your money. I wish i had started using Firetext sooner, they are fab! I highly recommend them!”

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Posted 6 years ago

“Love it! The platform is easy to use and if you need help the support team are always quick to respond and really friendly.”

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Posted 6 years ago

“Great customer service + easy to use. Staff always on hand to help with any queries. Would recommend.”

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Posted 6 years ago

“Simple and easy to use get reports and load cab files”

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Posted 6 years ago

“Great and easy to use plus links straight into our freshdesk”

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Posted 6 years ago

“Seems to be working well for now”

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Posted 6 years ago

“Brilliant results from using FireText and it's so simple to use! Love the way it interacts with other packages and makes for a seamless environment for marketing and communications!”

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Posted 6 years ago

“Quick & efficient service, behind the scenes tech also very helpful.”

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Posted 6 years ago

“On the Ball and very helpful, so much better then other companies. thank you so much for do what you do and the attention to detail is great.”

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Posted 6 years ago

“great to deal with, easy to get through to someone if you was unsure. would 100% recommend”

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Posted 6 years ago

“We at Tempo 107.4 FM have used short code SMS messaging as one of our main means for our listeners to make direct contact with our presenters and this has become an important part of our station. This was fine until our supplier let us down and discontinued the service with no notice!!! I was recommended to look at Firetext as an alternative and was so pleased to get an instant response to our enquiry, with an opportunity to test and try the service at no cost or obligation. I was immediately taken by the very simple setup using process their control panel. I was sending and receiving texts within seconds!! Particular advantages to Firetext that we didn't have previously are: a) No Limit on the Text length (receive or send) b) A easy to understand email notification of SMS, which can be edited to show the name of regular callers. c) The simple facility to reply using the 'email to text' service just by clicking 'reply' - perfect. Everything seems to work quicker and more efficiently. Can't understand why we didn't change earlier!! Thank You Firetext.”

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Posted 6 years ago

“Superb customer support, sorted everything without any issues. Great pricing and well deserved 5 star review, would recommend to anyone.”

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Posted 6 years ago

“Great customer service, really nice and helpful. Would definitely recommend Firetext to anyone looking into SMS marketing!”

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Posted 6 years ago

“Really good service and very easy to use.”

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Posted 6 years ago

“Accesible, Easy and saves a phone call!”

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Posted 6 years ago

“excellent service, staff are always willing to help. very useful tool for our business.”

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Posted 6 years ago

“I was looking to get an easy to use system set up quickly for our company. Both Holly and Alex made the process so easy and were super quick to answer any questions. Glad we chose this company.”

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Posted 6 years ago

“I consider myself computer illiterate but the staff at Firetext were superb. Even to the extent of calling me up and running through everything with me. Nothing was too much trouble. Very impressed with Alex and Holly. Very easy system to use as well. 100% recommend anybody to use this company. Richard-Stellar Education”

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Posted 6 years ago

“Excellent service for our business. Works great!”

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Posted 6 years ago

FireText is rated 4.9 based on 1,217 reviews