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FireText Reviews

4.9 Rating 1,217 Reviews
100 %
of reviewers recommend FireText
4.9
Based on 1,217 reviews
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read FireText Reviews
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Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous
Anonymous  // 01/01/2019
love how fast and simple it is to use it
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Posted 3 years ago
Fabulous! We've just started using this software and so far it's been great. The team were really helpful and got us set up quickly. They checked in a couple of weeks later too to make sure everything was OK! Would definitely recommend.
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Posted 3 years ago
Fantastic system and service. Alannah was exceptionally helpful, answering all our questions during setup and onboarding, ensuring our campaigns went off perfectly to plan. Delighted with the service and looking forward to using the platform on an ongoing basis!
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Posted 3 years ago
Brilliant customer service! So helpful throughout. Would 100% recommend.
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Posted 3 years ago
A great and easy service to use! Highly Recommended.
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Posted 3 years ago
Does exactly what it says on the tin. Excellent service by the team whenever I had a query. Definitely a must have for SMEs.
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Posted 3 years ago
This has been an extremely useful tool which allows us to connect with our clients using a device that they all carry with them. Of course we use it within our workflow and notify clients of any updates at strategic points.
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Posted 3 years ago
Great service!
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Posted 3 years ago
Perfect. We'd been with a competitor for a number of years, and looked for alternatives. We couldn't have found a better provider.
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Posted 3 years ago
Very happy with the service.
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Posted 3 years ago
Great bit of technology… really helpful when confirming bookings ect with customers.. how did we manage without it..
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Posted 3 years ago
Very helpful staff - thanks Alannah :-) and easy to use
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Posted 3 years ago
Does what it says. Quick message and easy to use portal.
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Posted 3 years ago
We have just joined FireText and have been blown away by the service and professionalism! Our dedicated Account Manager Alannah has been absolutely brilliant during our onboarding phase. It's great knowing that any issues or requests we may have can be handled straight away. 5 Star Service, Highly Recommended!!
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Posted 3 years ago
FireText is so easy to use and straight forward. The help from the FireText support team is also amazing and always super quick and helpful!
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Posted 3 years ago
Fab service from the start. Alannah replied to all of my emails with queries and after experiencing an issue she was amazing and investigated instantly. It ended up something my end thanks to her explaining all avenues I realised and sorted and now the service works perfectly. Highly recommend there services to anyone looking to swt up automated texts to clients. Really impressed.
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Posted 3 years ago
We have just started to use Firetext and its great. It's simple straight forward to use backed up with friendly helps staff!
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Posted 3 years ago
I love the system, really easy to understand. I highly recommend
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Posted 3 years ago
Great service. Easy to use and it just works, something that is shockingly rare these days. Great support from Alannah and the team. Fast to respond and always happy to meet our requirements, answer any questions. Nothing is too much. Firetext live up to their slogan - sms made easy.
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Posted 3 years ago
The end solution to a lord road of problems. THANK-YOU, firetext! And thank-you, Alannah, for your caring, persistent desire to help and resolve my unique problem.
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Posted 3 years ago
FireText is rated 4.9 based on 1,217 reviews