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FireText Reviews

4.9 Rating 1,224 Reviews
100 %
of reviewers recommend FireText
4.9
Based on 1,224 reviews
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read FireText Reviews
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Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous
Anonymous  // 01/01/2019
Fire Text have been excellent in handling our account. This way of contacting our members has been a great success and has also been cost effective.
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Posted 7 years ago
Easy to use.
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Posted 7 years ago
Increased 50% of candidate replies.
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Posted 7 years ago
We use Firetext every day and have found it to be a very effective way of remaining in contact with our staff. We can send messages individually, in groups or en masse according to need, which makes it efficient and cost-effective. Previously we were using email groups and relied on individuals to pick up emails when they could. Now we send a text and know the individual has received the message instantly. Firetext is absolutely one of the tools that should be in your management kitbag!
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Posted 7 years ago
Very helpful service, we use it to regularly text our church members. Easy to use system and good quick responses to any queries.
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Posted 7 years ago
Firetext reliably delivers important customer information 24/7 - highly recommended service for business - firetext is now a level 1 service we rely on for our business.
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Posted 7 years ago
It is a simple but brilliant system so easy to use
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Posted 7 years ago
This system is cheap to use and very easy to use and maintain.
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Posted 7 years ago
Using Firetext easy integration techniques and examples i was able to easily install the gateway service into our applications :>
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Posted 7 years ago
We use Firetext for sending out SMS for support tickets which have high priority. Firetext helps us to be on top of the situtaion and provide better customer service.
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Posted 7 years ago
It's a great and fastest way to let customers know about special offers of your business.
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Posted 7 years ago
very easy to use, invaluable tool to keep in contact with our club members. Neil Wright Secretary Ramsbottom Angling Association
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Posted 7 years ago
We used to use a different provider and many messages we sent, were never received. Since switching to Firetext, we have experienced a much more reliable service and it's really simple to use - a system our team actually enjoy using. The staff there are really friendly and helpful, and despite our being quite small, they treated us as though we were a really important company. A great service.
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Posted 7 years ago
It's a great service that helps us connect with customers, they offer first class support when needed, and I would highly recommend them.
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Posted 7 years ago
I've tried various online texting software and firetext is the most user-friendly. The team are also there to help me if I need. I would have no hesitation in recommending firetext to other small business owners.
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Posted 7 years ago
Customer service is very efficient and helpful. System always work well. Have already recommended to someone else.
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Posted 7 years ago
Brilliant platform with support to match!
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Posted 7 years ago
Excellent product, easy to use and good customer service
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Posted 7 years ago
continuous contact to ensure everything is working as expected. No problems at all
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Posted 7 years ago
FireText has an easy to use system and a great customer service who are extremely efficient and quick to respond. They have always been helpful to deal with any questions. Thank you!
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Posted 7 years ago
FireText is rated 4.9 based on 1,224 reviews